题目内容

The room___ 10 meters across is large enough for a single man to live in.

A. being measured B. to be measured

C. measures D. measuring

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阅读下面材料，在空白处填入适当的内容（不多于3个单词）或括号内单词的正确形式。

First aid is of 1. (important) in our life. There is no doubt 2. it is necessary to know some knowledge of first aid as dangers lie everywhere and accidents happen from time to time. If a person has an accident, he needs medical care before a doctor can 3.

(find). But in the process of first aid, 4. the injured will be properly treated 5. (depend) on your knowledge of first aid. As6. famous journalist, Yan Song leads a very simple life. But he not only has a good nose 7. news, but also has 8. (admire) professional first aid skills, because he thinks if we know 9. about first aid, perhaps a life can be saved.

Everybody should know some first aid in order to save other people’s lives. Let’s take delight in 10. (acquire) skills of first aid.

人人渴望幸福，但由于忙于学业或工作，我们忽视了幸福。你认为幸福是什么？结合生活中的事例阐述你对幸福的理解。

书面表达（满分20分）

假如你是李华，你的美国朋友Tom来信询问最近中国各地，尤其是北京，雾霾天气严重的情况。请你给Tom写封邮件。内容包括：

1. 对雾霾天气的情况描述

2. 雾霾对健康，生活及交通等的影响

3. 你的看法或建议

要求：100字左右（已给出部分不计入字数）

雾霾天气: the hazy weather

Dear Tom,

I’ve received your letter and thanks for your concern. __________________

_____________________________________________________________

_____________________________________________________________

_____________________________________________________________

Best wishes

Yours，

LiHua

—Do you have Lucy’s phone number?

—Sorry, ____.

A. I don’t know

B. forget it

C. I can’t remember it

D. here you are

_____, he has a lot of knowledge about computer.

A. A child as he is B. As he is a child

C. Child as he is D. Child as is he

—What do you think of teaching?

—I find it fun and demanding. It is a job____ you are doing something serious

but interesting.

A. where B. which C. that D. what

The memory of the holiday spent in Europe with her husband will _____ all through her life.

A. stay B. live C. leave D. impress

Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.

People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.

When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.

When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.

1.By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.

A. suggest that customers believe what mercials say deeply

B. show readers the American idea on good customer service

C. express all the stores pay much attention to the customers

D. persuade readers to choose the stores with ads correctly

2.In the USA, what may you do at first if you want to do some shopping?

A. To visit a professional street with lots of similar stores.

B. To pare prices in many shops in the same street.

C. To make phone calls and get better shopping choices.

D. To receive other customers’ answers to the questions.

3.Which of the followings shows American stores offer convenience to customers in this passage?

A. The store clerks don’t usually sit around watching TV or playing cards.

B. Some stores offer price bargain to the customers like a yard sale.

C. The clerks give customers a smile and a warm “thank you” after paying.

D. Some stores open new checkout lanes when the lanes are crowded.

4.Which of the following can be the best title of this passage?

A. Customer Service in America

B. Excellent Stores in America

C. Shopping Rules in America

D. Being King or Queen in America

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