题目内容
17．Online shoppers would rather receive an offer for a product or service than make their own offer 3according to a study led by a Michigan State University scholar that has implications for the fast-growing e-commerce industry．The findings may come as a surprise given that shopping online is an anonymous（匿名的）process that seemingly can give consumers more confidence to drive a hard bargain，said Don Conlon，Professor of Management in MSU's Broad College of Business．But the study found that participants who made their own offers were less successful in sealing the deal and，when they were successful？worried they overpaid Many shoppers found the process of researching an offer to be a hassle．"Americans are very busy，and it's less time-consuming to be the one receiving the offer rather than the one proposing the offer"Conlon said．u People tend to be happier when they're in the receiver role．"
Online spending in the United States is expected to jump 45percent in the next four years，from 226billionthisyearto 327billion in 2017，according to Forrester Research Inc．Nevertheless，researches into this prosperous market remain largely focused on the strategies of companies，rather than those o£shoppers．Conlon's study is，obviously，a rare exception．
Conlon got the idea for the study after considering the difference between two popular sites for hotels and airline flights，priceline．com，which takes bids，and hotwire．com，which provides offers．Using these two models，Conlon and his fellow researchers conducted a series of experiments with more than 850people who were charged with booking a fictional hotel room and acquiring a fictional antique car．Not only did participants prefer to receive bids，Conlon said，but they also secured more deals in that receiver role．Further，when they had to make the bids，they were left more mentally taxed and regretful．
From an industry perspective，putting customers in the receiver role may help fill more hotel rooms and airplane seats．"If you're a business with a lot of products3"Conlon said，"you may want to be the one making the offers．"However，when selling single items，such as an antique car，accepting bids may be a better option since that typically drives up the price，he said．
67．What can we learn from Para.1？C
A．The result of the study gives customers more confidence．
B．Scholars aren't surprised at the findings of the study．
C．Online shoppers don't bargain as much as expected．
D．E-commerce industry drives more hard bargains．
68．It can be concluded from Conlon's experiments thatB．
A．online shopping is time-consuming
B．given prices help promote online sales
C．online businesses provide a lot of products
D．receiving offers makes online shoppers regretful
69．The underlined word"taxed"in Para.4probably meansA．
A．burdened B．numbed C．relieved D．challenged
70．The passage is mainly aboutC．
A．the big advantages of online shopping
B．the rapid development of online shopping
C．online shoppers'preference for taking offers
D．online companies strategies to improve service．
分析 这篇文章讲的是网络购物者更喜欢接受价格．但研究人员指出：顾客给出价格可以帮助促进网络销售．
解答 67．C 68．B 69．A 70．C
67 C 细节题：从第一段的句子：Online shoppers would rather receive an offer for a product or service than make their own offer 3可知网上购物的人并不像预料的那样讨价还价．选C
68 B 推理题：从文章最后一段的句子：when selling single items，such as an antique car，accepting bids may be a better option since that typically drives up the price，he said．可知顾客给出价格可以帮助促进网络销售．选B
69 A 猜词题：从并列的形容词：regretful可知这个单词是有负担的，选A
70 C 主旨题：从第一段的句子：Online shoppers would rather receive an offer for a product or service than make their own offer 3 可知这篇文章讲的是网络购物者更喜欢接受价格．选C
点评 做阅读理解时要快速的浏览全文，把握文章主旨大意，带着问题回到原文，寻找细节或概括相应的答案，最后要理清作者写作思路．
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8．Surprising new research suggests it can actually be good to feel bad at work，and that feeling good in the workplace can lead to negative outcomes．
The study of emotions in the workplace，edited by University of Liverpool researchers Drs．Dirk Lindebaum and Peter Jordan，is the（51）B of a Special Issue of the journal Human Relations．
They found that the （52）C held assumption that positivity in the workplace produces positive outcomes，while negative emotions lead to negative outcomes，may be in need for （53）A．This is partly due to this assumption （54）B to take into account the differences in work contexts which affect outcomes．
For instance，anger does not always lead to negative outcomes and can be used as a force for good through acting upon injustices．In some （55）D，anger can be considered a force for good if motivated by violations（违背） of moral standards．An employee，for example，could express anger constructively after a manager has treated a fellow worker （56）D．In such situations，anger can be useful to （57）A these acts of injustice repeating themselves in the future．
Likewise，being too positive in the workplace，（58）C resulting in greater well-being and greater productivity，can lead to self-satisfaction and superficiality（肤浅）．
One article within the issue also finds that，within team situations，negativity can have a good effect，leading to less （59）A and therefore greater discussion among workers which （60）B team effectiveness．
An interesting contradiction（矛盾） is identified in another study of the special issue．Here，people gain （61）C from doing"good"in the context of helplines by providing support to people in times of emotional distress．（62）D，they are negatively affected by their line of work due to people trying to avoid them in social situations．
Lindebaum said，"The findings of the studies published in this Special Issue （63）B the widely held assumption that in the workplace positive emotions （64）A a positive outcome，and vice versa．This Special Issue adds to our knowledge and understanding of how the positive and negative emotions affect the（65）D environment and has practical application and relevance in the workplace．"
The study of emotions in the workplace，edited by University of Liverpool researchers Drs．Dirk Lindebaum and Peter Jordan，is the（51）B of a Special Issue of the journal Human Relations．
They found that the （52）C held assumption that positivity in the workplace produces positive outcomes，while negative emotions lead to negative outcomes，may be in need for （53）A．This is partly due to this assumption （54）B to take into account the differences in work contexts which affect outcomes．
For instance，anger does not always lead to negative outcomes and can be used as a force for good through acting upon injustices．In some （55）D，anger can be considered a force for good if motivated by violations（违背） of moral standards．An employee，for example，could express anger constructively after a manager has treated a fellow worker （56）D．In such situations，anger can be useful to （57）A these acts of injustice repeating themselves in the future．
Likewise，being too positive in the workplace，（58）C resulting in greater well-being and greater productivity，can lead to self-satisfaction and superficiality（肤浅）．
One article within the issue also finds that，within team situations，negativity can have a good effect，leading to less （59）A and therefore greater discussion among workers which （60）B team effectiveness．
An interesting contradiction（矛盾） is identified in another study of the special issue．Here，people gain （61）C from doing"good"in the context of helplines by providing support to people in times of emotional distress．（62）D，they are negatively affected by their line of work due to people trying to avoid them in social situations．
Lindebaum said，"The findings of the studies published in this Special Issue （63）B the widely held assumption that in the workplace positive emotions （64）A a positive outcome，and vice versa．This Special Issue adds to our knowledge and understanding of how the positive and negative emotions affect the（65）D environment and has practical application and relevance in the workplace．"
| 51．A．application | B．topic | C．cause | D．objective |
| 52．A．basically | B．logically | C．commonly | D．blindly |
| 53．A．reconsideration | B．recommendation | C．recognition | D．reassurance |
| 54．A．stopping | B．failing | C．tending | D．managing |
| 55．A．aspects | B．companies′ | C．cultures | D．cases |
| 56．A．gently | B．strangely | C．irregularly | D．unfairly |
| 57．A．prevent | B．keep | C．find | D．have |
| 58．A．in spite of | B．apart from | C．instead of | D．owing to |
| 59．A．agreement | B．thinking | C．production | D．initiative |
| 60．A．determines | B．enhances | C．reduces | D．influences |
| 61．A．independence | B．knowledge | C．satisfaction | D．strength |
| 62．A．Moreover | B．Therefore | C．Otherwise | D．However |
| 63．A．support | B．challenge | C．include | D．confirm |
| 64．A．contribute to | B．result from | C．fit in with | D．get over |
| 65．A．social | B．surviving | C．natural | D．working． |
