题目内容
20．He islikely（可能的） to win the match．分析 他很有可能赢得比赛．
解答 答案是likely．考查词组be likely to do sth．有可能做某事．句意是：他很有可能赢得比赛．故答案是likely．
点评 本题考查翻译填空．首先要判断填写的单词及固定搭配，然后根据句意和相关语法填写正确的答案．
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10．When difficult people express themselves orally，they generally want at least two things：they have been heard and they've been understood．As a good communicator should be a good listener．Five steps are advocated toward good listening．
The first step is cooperating．How does a difficult person know that you're listening and understanding？In fact，it's through the way you look and sound while he is talking．You may help him to fully express his thoughts and feelings．You do this by nodding your head in agreement，making certain sounds of understanding．
When the person begins to repeat what's been said，it's signal of step two：turning back．It means that you repeat back some words he is using，sending a clear signal that you're listening carefully and that you think what he is saying is important．
Having heard what he has to say，the next step is clarifying．At this point，you start to gather information about what is being communicated．Ask some open-ended questions，which will allow you to figure out what he is intended to do．
The fourth step is to summarize what you've heard．This allows you to make sure that both you and the difficult person are on the same page．When you do this，two things happen．First，if you've missed something，he can fill in the details．Second，you've shown what you're making an effort to understand completely．This increase the possibility of gaining cooperation from him．
Having listened carefully，you've now arrived at the point of confirming with the person that he feels satisfied that his thoughts have been fully voiced．Ask if he feels understood．
When enough sincere listening questioning，and remembering are brought together，understanding is usually achieved and a difficult person becomes less difficult and more cooperative．
The first step is cooperating．How does a difficult person know that you're listening and understanding？In fact，it's through the way you look and sound while he is talking．You may help him to fully express his thoughts and feelings．You do this by nodding your head in agreement，making certain sounds of understanding．
When the person begins to repeat what's been said，it's signal of step two：turning back．It means that you repeat back some words he is using，sending a clear signal that you're listening carefully and that you think what he is saying is important．
Having heard what he has to say，the next step is clarifying．At this point，you start to gather information about what is being communicated．Ask some open-ended questions，which will allow you to figure out what he is intended to do．
The fourth step is to summarize what you've heard．This allows you to make sure that both you and the difficult person are on the same page．When you do this，two things happen．First，if you've missed something，he can fill in the details．Second，you've shown what you're making an effort to understand completely．This increase the possibility of gaining cooperation from him．
Having listened carefully，you've now arrived at the point of confirming with the person that he feels satisfied that his thoughts have been fully voiced．Ask if he feels understood．
When enough sincere listening questioning，and remembering are brought together，understanding is usually achieved and a difficult person becomes less difficult and more cooperative．
| Topic | Understand others by （102）listening |
| Reason | Difficult people hope that they have been heard and （103）understoodwhen they express themselves． |
（104）Tips/Advice/Suggestionson listening | （105）Nodin agreement and make some sounds of understanding while a difficult person is speaking Repeat some （106）wordsthat you have heard Collect information about the person's expressions and find his （107）intention Give a （108）summaryof what the person has said Confirm that the person gains （109）satisfactionfrom speaking his thoughts |
| （110）Conclusion | A difficult person will be easier to （111）cooperatewith if understanding is achieved． |