The Internet is becoming more and more important in our life. You can get a lot of information, make friends. share your ideas, send emails and chat at any time or anywhere. However, imagine you receive an email that looks something like this: ARE YOU GOING TO CLASS TODAY? How does reading this message make you feel? Why did the sender use all capital(大写) letters? Was he or she angry, or did that person just forget to turn off the ‘Cap lock’ on the computer? The fact is, using all capital letters in an email means that people shout online. Virginia Shea’ s book, Netiquette, lists some ways of communicating(交流) properly with others on the Internet. Following are some of her suggestions.
◆First, always remember that you are sending messages to a real person, not just to a computer. Don’t write anything that you wouldn’t say to someone’s face. Also, remember that the receiver cannot hear your voice, or see the expression(表情)on your face, so make sure your meaning is clear.
◆Don’t do anything online that you wouldn’t do in real life. Don’t take anything without paying for it . Don’t use information that someone else has written, and say it’s yours. Don’t read other people’s email—you wouldn’t open your next –door neighbor’s mailbox and open their mail, right? Do share your knowledge of the Internet with others. It’s a big place with lots of information, and there are many new things to discover.
◆Remember that people judge(判断) you by your words as well as your actions, so do try to write well. Send polite, well-written email messages to others. If you’re not sure about how to spell a word or which phrase to use, look it up. There are lots of helpful books and websites.
◆It’s OK to share your ideas online like chat rooms or message boards, but don’t argue(争吵) with people . ‘Flame wars’ in online discussions can be interesting to read, but are often unfair(不公平) to other members of the group. Share your ideas, but remember that fighting on or offline is just not correct.
When you’re online, just as in ‘real’ life, try to respect (尊重) other people’s space and feelings. Remember, you’re not the only one traveling on this highway!

1. 1.

   Does it mean shouting if someone writes an email using all capital letters?

2. 2.

   Why is it important in emails to make sure your meaning clear

3. 3.

   What do you do if you don’t know how to spell a word?

4. 4.

   How many suggestions are mentioned in the passage?

5. 5.

   What does the writer want to tell us?

Helen is a teenager who has growing problems. She posts her problems on her blog and gets a lot of advice from other bloggers.

Helen: My parents are annoying. They never stop going on about how I should keep my room tidy, keep my hair tidy and wear smart clothes. They even make me do the washing-up after dinner every night! None of my friends have got such parents. What should I do?

Why do you think you're the only one with parents like that? All parents are the same. They want us to look like them. Sometimes it's really annoying. They don't understand that fashions have changed in the last 30 years! Tom, Canada Hi, Helen. I think you should do what your parents ask. They're much older than you and you  should take their advice. It's their house you live in and their money you spend. Emily, New Zealand, Helen, why should your parents do all the washing-up? You should help around the house---it's only fair. Simon, Scotland I don't see why you are so unhappy. Your parents act like that because you are the one they love and care about. We share housework in my family. I even wash the car for my father. And I get paid for that. Victoria. Australia