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　　The ringing of the phone runs through my head, telling me someone needs help．I pick it up and 　　1　　 the routine, “Teen Lifeline, this is Amber．” About 45 minutes later I hang up, feeling pleased because I’ve helped another teen．Volunteering at Teen Lifeline has helped me realize how to deal with my own 　　2　　 and help others．

　　“My mom is always fighting with me．I want to run away．” Some teens feel their 　　3　　 is a prison, rather than a place of shelter and safety．They feel parents are only there to make their lives 　　4　　．We try to help the teens realize the danger they could be in 　　5　　 giving them advice．All we can do is to ask questions．We also try to find out where the teens would go and how they would survive．We give them a phone number if they 　　6　　 don’t want to live in their “prison”．

　　“I don’t want to 　　7　　 any more” is something we hear, and suicide(自杀)calls are some of the hardest to 　　8　　．We try to discover why they want to take their lives and how serious they are by asking them to rate it on a scale of one to ten．One means they are 　　9　　 suicide but haven’t decided how, and ten means they are always thinking about it and have a 　　10　　．We ask them to make a promise that they will not hurt themselves．And sometimes we ask for their telephone numbers 　　11　　 we can call back to make sure that they are okay．

　　Although many calls are about relatively 　　12　　 problems, volunteering at Teen Lifeline has helped me realize I’m not the 　　13　　 person with problems, and has taught me how to 　　14　　 with my heart．I have made a 　　15　　 and saved many lives－possibly even my own, too．

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　　In a small village, there lived a potter(陶工)who had a donkey．Every day his donkey would carry soil from the 　　1　　 to his house．Since the field was quite far off, the potter would 　　2　　 under a tree midway, tying(拴)his donkey nearby．

　　One day, the potter 　　3　　 to take the rope with which he tied the donkey every day．When he reached the 　　4　　, he became worried and didn’t know what to do．At that time, a saint(圣人)　　5　　 to be passing by．When the potter told the saint what his 　　6　　 was, he said, “Take the 　　7　　 to the place where you tie him every day．　　8　　 to tie him using an imaginary rope．He won’t run away．” The potter did what the saint had said．

　　When he woke up, to his 　　9　　 and relief, he found the donkey standing in the 　　10　　 place．But to his frustration, when he prepared to leave for 　　11　　, the donkey did not move．　　12　　, the potter saw the wise saint again and told him about the donkey’s 　　13　　 behavior．The saint said, “Go and pretend to untie the rope．” The potter 　　14　　 the saint’s advice．

　　Now the donkey was ready to leave for home．The potter thanked the wise saint and went home 　　15　　 his donkey．

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　　The aim of writing a letter of application is to help you to “sell” yourself．It should state 　　1　　 the job you want, and should tell what your abilities are and what you have 　　2　　．It should be simple, human, personal and brief without 　　3　　 out any necessary fact．

　　In writing a letter of application, bear in mind that the things a possible employer is most 　　4　　 to want to know about are your qualifications, your achievements and your aims．The opening paragraph is perhaps the most important part．If the first few sentences fail to 　　5　　 the reader’s attention, the rest of the letter may not be 　　6　　 at all．Try to key your opening remarks to the needs or interests of the employer not to your own need or desires．For example, instead of beginning with “I saw your 　　　7　 in today’s paper．” You might say, “I have made a careful study of your advertising during the past six months” or “I have made a survey in my neighborhood to find out how many housewives 　　8　　 your product and why they like it．”

　　Try to 　　9　　 generalities．Be clear about the kind of job for which you are now 　　10　　．College graduates looking for their first positions often ask “What can I 　　11　　 in a letter？Employers want experience, which, naturally, no 　　12　　 has．” The answer is that everything you have ever done is 　　13　　．It is important to write a good strong closing for your letter．　　14　　 a specific request for an interview of giving the possible employer something definite to do or expect．An excellent 　　15　　 is to enclose a stamped, self-addressed envelope with your letter．That makes it easier for a possible employer to get in touch with you．

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　　As a music teacher, I have always known that music touches the soul．It can breakthrough all kinds of barriers to 　　1　　 students．It can be the 　　2　　 by which each child can find their light．

　　I’d like to share a story where music overcame a 　　3　　 barrier and connected with a young student．One year I had the 　　4　　 to teach the pre-school disabled students．One of my most 　　5　　 students was a girl called Vanessa．

　　Vanessa had difficulty walking and couldn't speak clearly．We 　　6　　 sat on the floor our music lessons and Vanessa liked to sit on my lap(坐着时的腿部)．We always 　　7　　 a song called John the Rabbit, which was a call and response song where I sang the call and the students clapped twice while singing the repeating phrase, “Oh, yes!” Vanessa and I always 　　8　　 together, but she never said or sang a word．

　　One day, when the song was finished, Vanessa clapped her tiny hands twice and 　　9　　 the words “Oh, yes!”．I opened my mouth in 　　10　　 and for that moment I was the one who couldn’t 　　11　　．Through music, we had made an excellent 　　12　　．

　　Several years later, I met Vanessa by accident．She waved to me with a 　　13　　 smile on her face and then clapped her hands twice．I was impressed．Every child has the 　　14　　 to learn and grow．It is up to us 　　15　　 to discover the way to reach each of them．We all must find each child’s light．

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　　I always got a flower on my suit on Sunday service, I really didn’t think much of it．

　　One Sunday a little boy 　　1　　 me when I was leaving．He walked right up to me and said, “What are you going to 　　2　　 with your flower?” At first I did not know 　　3　　 he was talking about, but then I understood．

　　I said, “Do you mean this?” as I pointed to the rose 　　4　　 to my coat．

　　He said, “Yes sir．I would use it 　　5　　 you are just going to throw it away．” At this point I 　　6　　 and gladly told him that he could have my flower, casually(顺便)　　7　　 him what he was going to do with it．The little boy said, “Sir, I am going to 　　8　　 it to my granny．My mother and father got divorced two years ago, my grandmother 　　9　　 me and so I want to give that 　　10　　 flower to her．”

　　When he finished I could 　　11　　 speak．And my eyes were filled with tears and I knew I had been 　　12　　 in the depth of my soul．I 　　13　　 up and unpinned my flower．With the flower in my 　　14　　, I looked at the boy and said, “Son you 　　15　　 have this flower because it’s not enough．If you 　　16　　 in front of the pulpit(教堂讲坛), you’ll see a big bouquet(束)of flowers．Please take those 　　17　　 to your granny because she deserves(应得)the very 　　18　　．”

　　The boy made one last 　　19　　．He said, “What a 　　20　　 day! I asked for one flower but got a beautiful bouquet．I’ll always cherish(珍惜)it．”

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　　My classmates called me “the alien”, and they avoided me like the plague(瘟疫)．As a young boy, I 　　1　　 from a serious skin disease, which filled my arms with scars．The true 　　2　　 of my condition, however, was social：I lived a life of loneliness．

　　Doctors predicted that I would never fully recover, but my parents encouraged me to hope for the future, teaching me that my difficulty could be overcome．I therefore took a/an 　　3　　 role in fighting against my disease, trying many medications and herbs, and my health 　　4　　 greatly before I graduated．I realized that my personal 　　5　　 had led to this improvement．I regained self-confidence and made many friends at school．

　　Years later, 　　6　　 my personal battle against disease, I learned a great deal about 　　7　　 by overcoming difficulties．

　　I joined the culture club as a special event director．I 　　8　　 a group of six students in organizing various activities．I was the most advanced ESL student among the group, so I considered myself the most capable．But I quickly learned my 　　9　　 while preparing for our first presentation．I was 　　10　　 with my team members and often rejected their 　　11　　．I performed most of their tasks myself, allowing them to 　　12　　 only with small details．As a result, the presentation was not very successful．The setback 　　13　　 me, and I spoke of it to the club’s director．She responded that she 　　14　　 my ability to succeed in the future．This comment filled me with 　　15　　, for I realized that I had never trusted my own team members．　　16　　 they were weak in English, they had many valuable talents．I immediately 　　17　　 my policy, allowing my team members to choose the tasks they desired and to complete them on their own．For our program, we had many meetings, which gave 　　8　　 to many good ideas．Most importantly, the atmosphere among us improved dramatically．We were 　　19　　 and eager to devote time to the program, and I learned what true leadership is．

　　My experiences 　　20　　 improved my ability to handle challenging situations．

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　　I used to live selfishly, I should admit．But one moment changed me．

　　I was on my lunch break and had 　　2　　 the office to get something to eat．On the way, I 　　2　　 a busker(街头艺人), with a hat in front of him．I had some 　　3　　 in my pocket, but I would not give them to him, thinking to myself he would 　　4　　 use the money to feed his addiction to drugs or alcohol．He 　　5　　 like that type－young and ragged．　　6　　 what was I going to spend the money on? Only to feed my addiction to Coca-Cola or chocolate!　I then 　　7　　 I had no right to place myself above 　　8　　 just because he was busking

　　I 　　9　　 and dropped all the coins into his 　　10　　, and he smiled at me．I watched for a while．As selfish as it sounds, I 　　11　　 something more to come from that moment－a feeling of 　　12　　 or satisfaction, for example．But nothing happened．　　13　　, I walked off．“It proved to be a waste of 　　14　　, ”I thought．

　　On my way home at the end of the 　　15　　, I saw the busker again and he was 　　16　　．I watched him pick up the hat and walk 　　17　　 a cafe counter．There he poured the 　　18　　 contents into a tin collecting 　　19　　 an earthquake fund-raising(募捐)event．He was busking for charity(慈善)！

　　Now I donate any 　　20　　 I have to charity tins and enjoy the feeling of giving．

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　　I live in Albuquerque, New Mexico．I used to give a lot of money to the homeless, feeling 　　1　　 or them．But as time passed, I became a mom with no home, a huge 　　2　　, and hardly any income．As a result, I 　　3　　 giving money to the people on the side of the road and became very 　　4　　．

　　Things started to change for me 　　5　　．I had a home, a backyard for my daughter, and plenty of food, and I started to 　　6　　 myself out of debt．One day we saw a homeless person with the　　7　　, “Will work for food．” I 　　8　　．My daughter commented．“Mommy, you used to always give money to those people in 　　9　　．” I replied, “Honey, they just use that money for 　　10　　, or other bad things．” She didn’t respond．　　11　　 when I said that, I didn’t feel right．

　　Three days later, I was driving to 　　12　　 my daughter from school．A man was standing on the corner, and something deep 　　13　　 me said, “Just help the guy．” So I 　　14　　 down my window, and he ran over excitedly．He said, “God bless you, I only need 77 cents．” I 　　15　　 into my ashtray(烟灰缸)and strangely enough, there 　　16　　 three quarters and two pennies．

　　I picked them up and gave them to him．He 　　17　　 with joy and tears in his eyes．“Wow, you just made it 　　18　　 for me to see my mom for Christmas! Thank you so much; the 　　19　　 hat had this great sale is leaving in 20 minutes!” It was a moment I’ll 　　20　　 forever．I think that man won’t forget it either, but I was the one who got the best gift in life－GIVING．

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　　“Never say die'' was my mother's motto．No matter how tough the life was, she always had 　　1　　 in the face of struggle and change．

　　My mother, born in the late 1920s, 　　2　　 no education．Her mother, whom she loved dearly, died when she was 12 years old．Her father remarried, 　　3　　 he stepmother was 　　4　　 to her．As a result, my mother was always kept busy doing ail kinds of household 　　5　　,varying from feeding scores of tame birds to 　　6　　 her stepbrothers "Never say die" she 　　7　　 say to herself．

　　After marrying my father, she 　　8　　 my grandparents as her own parents．It was a Lime when China was faced with a severe 　　9　　 of food and my family was no 　　10　　．There was a 　　11　　 in my family that the best food went to the old and she was always the last to have her meal．At one time, there wasn't a grain left at home, and the whole family got into a 　　12　　 "Never say die" said my mother, as she often did in such cases- She, together with my elder sisters－one 8 years old and the other 11, went begging until the 　　13　　 picked up．My father was once 　　14　　 to drinking．My mother, on the one hand, tried hard to 　　15　　 him to quit drinking; on the other hand, every time my father was heavily drunk; she would feed two thermos bottles of boiled water to him ,using the mouth-to-mouth way．

　　Poor as my family was my parents 　　16　　 to send my sisters to school, which was absolutely 　　17　　 in my home village then．Now my sisters have both retired as primary school teachers．Then my mother devoted herfelf entirely to 　　18　　 her grandchildren, among whom are now two university students, a soldier, an engineer, a bank c’erk and a civil servant．

　　Devoted to the family, she is deeply respected and loved by her children and grandchildren．Every year a family get-together takes place on her birthday when the whole family 　　19　　 being blessed with such a great mother．“Never say die” is a 　　20　　 gift she left for her off springs．

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　　In a national spelling contest in America，an 11-year-old girl was asked to spell a certain word．But with her 　　1　　 voice the judges were not sure whether she spelled the word with the letter A or E．They talked it over and 　　2　　 decided to simply ask her what she had said．By now, the girl knew she had 　　3　　 the word．But instead of lying，she told the truth that she had said the 　　4　　 letter－so she lost the contest．

　　As the girl walked off the 　　5　　, the entire audience stood to their feet clapping to applaud her 　　6　　．Later, dozens of newspaper reporters wrote about this 11-year-old girl’s honesty，even when it 　　7　　 her the contest．But the fact is that she 　　8　　 the biggest contest that day：the contest of her 　　9　　．

　　Probably the biggest test of our character and honesty is that we would do if we knew we would never get 　　10　　．This young girl could easily have 　　　11　 and nobody would have known it but herself．But that’s just it：She would know she did wrong．It’s been said, “If you 　　12　　, you make yourself cheap．” This young girl was strong and smart enough to prize her own 　　13　　 and character more than the prize from a spelling 　　14　　．Her respect for herself was more important than any 　　15　　 others might give her for winning a contest．She knew she would have to live with herself and the 　　16　　 she made in that moment will have long-lasting influence．

　　It’s so true that the choices you make today 　　17　　 what you are tomorrow．Our children will 　　18　　 our behaviour much more than our advice．So if we want them to 　　19　　 to be honest，we must show them the way by being honest ourselves．Remember, our kids are 　　20　　 what we do and how we live even when we don’t think they see or know．