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　　Nick was not the kind of boy I had expected to spend my summer with．I was hoping to have a 　　1　　 this summer before my busy senior year, but my mother asked me to do her a 　　2　　．One of her colleagues needed a full-time 　　3　　．“You planned to volunteer at the local hospital, why not volunteer to 　　4　　 Nick instead?” Then she told me that this six-year-old boy was not a 　　5　　 child．

　　Nick was a lovely little boy who suffered from many disorders．Normal day-care centres would not 　　6　　 him．As a baby, he had serious ear infections which left him with equilibrium(平衡)problems．

　　He couldn’t 　　7　　 or run properly．I was 　　8　　 if I was to take the job when my mother 　　9　　, “Don’t you want to be a nurse in the future?I doubt if you even have the 　　10　　．”

　　Then I told her I was 　　11　　 for the job．

　　The day started at 7∶00 a. m．Nick was my wake-up call!With so much energy and very little 　　12　　, he was quite a mix

　　At the park, when he saw all the other children play on the jungle gym and swings, the boy’s face 　　13　　 up－How he wished he belonged to the group of his age!You would think it would be 　　14　　 to get a child to go down a slide．Believe me, it wasn’t!It took time, a lot of time．But with patience and support．Nick took one step up the slide each day．We worked together to face his 　　15　　 and gradually he got closer to taking the slide of his life．

　　Halfway through the summer, he 　　16　　 it to the top of the slide．With my arms holding him tightly, we flew down the slide!I waited for his 　　17　　．After realizing that he was safe and sound, he gave me a big 　　18　　 and asked, “May I go down again alone?”

　　I had never been happier in my life when I saw this little child climb the ladder and enjoy what other children 　　19　　 for granted．

　　This 　　20　　 child taught me that being a nurse means respect, kindness and patience．

　　A year ago I paid no attention to English idioms, 　　1　　 my teacher said again and again that it was important．

　　Two men, both seriously ill, were in the same hospital room．One man was allowed to 　　1　　 up in his bed for an hour each afternoon．His bed was 　　2　　 the room’s only window．The other man on the other side of the room had to 　　3　　 all his time lying on his back in bed．

　　Every afternoon when the man by the window could sit up he 　　4　　 pass the time by describing to his 　　5　　 all the things he could see outside the window．“The window overlooked a 　　6　　 with a lovely lake．Ducks and swans played on the water 　　7　　 children sailed their model boats．Young lovers walked 　　8　　 among flowers of every color．Grand old trees graced(使优美)the landscape, and a fine 　　9　　 of the city skyline could be seen in the distance．” As the man by the window 　　10　　 all this in detail, the man on the other side of the room would close his eyes and 　　11　　 the scene．

　　Days and weeks passed．One morning, the day nurse came only to find the man by the window had died 　　12　　 in his sleep．When the man’s body was 　　13　　, the other man asked if he could be moved next to the 　　14　　．The nurse agreed and after making sure he was 　　15　　, she left．Slowly and painfully, the man raised himself 　　16　　 to take his first look at the 　　17　　 world outside by himself．But to his 　　18　　, he found it faced nothing 　　19　　 a blank wall．

　　In fact the man by the window was 　　20　　 and could not even see the wall．He just wanted to encourage his roommate．

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　　Have you ever regretted doing something you shouldn't have done or something you didn't do which you should have?At one time or another we probably all have．There's no 　　1　　 in getting depressed about now－it's no 　　2　　 crying over spilt milk．However, there may be some gain in thinking about exactly what happened and why 　　3　　 we might be able to draw some conclusions for the future．

　　One thing we all do now and again is to lose our 　　4　　 with a friend or close relative．The odd thing is that we more often display great 　　5　　 towards someone we are fond of than towards 　　6　　．The explanation may be that we see friends and relatives as a kind of safety net, an opportunity to 　　7　　 a bit of steam in a safe environment, while the consequences of 　　8　　 a stranger could be far more serious．

　　Being honest is usually thought of as a virtue(美德)and undoubtedly this is the 　　9　　．On the other hand, we have all experienced occasions when we have spoken our minds to someone,　telling them exactly what we feel, and then have found ourselves filled with feelings of 　　10　　．Perhaps we should have kept our mouths shut?

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　　I had worked in a bookstore for quite a long time．One day a woman asked me for books on cancer．She seemed fearful．I showed her almost 　　1　　 we had in the store at that time．She left the store less 　　2　　．I’ve always remembered the 　　3　　 I felt in having helped her．

　　Years later, as a 　　4　　 in Los Angeles, I heard about an immigrant(移民)child who was born with his fingers connected, web-like．His family could not afford a corrective operation, and the boy lived in 　　5　　, hiding his hand in his pocket．

　　I 　　6　　 my boss to let me do the story．After my story was broadcast, a doctor and a nurse called, offering to perform the 　　7　　 for free．I visited the boy in the recovery room soon after the operation．The first thing he did was to hold up his improved hand and say, “Thank you．” I felt a sense of 　　8　　．

　　In the past, while I was at the 　　9　　, I always sensed I was working for the customers, not the store．Today it’s the 　　10　　．NBC News pays me salary, but I feel as if I work for the viewers, helping them make sense of the world．

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　　These days, more and more people are going through severe stress．It is a well-known 　　1　　 that those who suffer from stress at work are often 　　2　　 workers doing uninteresting, repetitive jobs, especially those on production lines．Many of them have already 　　3　　 medicines to fight against sleeplessness and fear about the future, two of the 　　4　　 of long-term stress and depression．In Britain, people spend 650 million pounds a year on different kinds of medicines．About one third of this is spent on those medicines dealing with stress and depression．People take three million sleeping tablets every night．　　5　　 these “drugs of the mind” can be extremely useful in cases of crisis, most patients would be better off without them．

　　There are many 　　6　　 of stress：uninteresting work, unemployment, poor housing, family problems, overcrowding and financial worry are all important factors．Nevertheless, doctors believe that if people learnt to breathe 　　7　　, took more exercise, used their leisure time more actively and expressed their anger instead of holding it in, they would not depend so much on drugs, which treat only the outward signs and not the cause of the stress．If doctors 　　8　　 prescriptions(处方)more often and discouraged patients with minor(较小的)illnesses from visiting the doctors, the country would have more money to spend on improving leisure facilities and adult education, which are 　　9　　 inadequate(不适当的)in many parts of the country．　　10　　, doctors would have more time to spend on those patients in real need of help．

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Just listen

　　I suspect that the most basic and powerful way to connect to another person is to listen．Just listen．Perhaps the most important thing we ever give each other is our 　　1　　, and especially if it’s given from the 　　2　　．When people are talking, there’s no need to do anything but 　　3　　 them．Just take them 　　4　　．Listen to what they’re saying．Care about it．Most times caring about it is even more important than 　　5　　 it．

　　One of my patients told me that when she 　　6　　 to tell her story, people often 　　7　　 to tell her that they had once had something just like what happened to her．Subtly, her pain became a story about themselves．　　8　　 she stopped talking to most people．It was just too 　　9　　．We connect through listening．When we interrupt what someone is saying to let them know that we understand．we move the 　　10　　 of attention to ourselves．But when we listen, they know we care．

　　I have ever learned to 　　11　　 to someone crying by just listening．in the old days I used to reach for the tissues(纸巾)　　12　　 I realized that passing a person a tissue may be just another way to shut them 　　13　　, to take them out of their 　　14　　 of sadness and pain Now I just listen．When they have cried all they need to cry, they find me there 　　15　　 them．

　　This 　　16　　 thing has not been that easy to learn．It certainly went against everything I had been 　　17　　 since I was very young at school．I thought people listened only because they were too 　　18　　 to speak or did not know the answer．A loving silence often has far more 　　19　　 to connect than the most well-intentioned 　　20　　．