阅读下面短文,根据所读内容在表格中的空白处填入恰当的单词。注意:每个空格只填一个单词。
Good communication is vital in modern society. We know that much of the communication is unspoken. Consciously or unconsciously, we show our true feelings with our eyes, faces, bodies and attitudes. Your good qualities can make good communication. The personal qualities include: physical appearance, energy, rate of speech, pitch and tone of voice, gestures, expressiveness of eyes, and the ability to hold the interest of others.
What should we do so that our communication will be effective? Here are my suggestions.
Firstly, you should be yourself. The trick is to be consistently you, at your best. The most effective people never change character from one situation to another. They’re the same whether they’re having a conversation with their close friends, addressing their garden club or being interviewed for a job. They communicate with their whole being.
Secondly, whether you’re talking to one person or one hundred, always remember to look at them. Don’t break eye contact while talking. As you enter a room, move your eyes comfortably, then look directly at those in the room and smile. This shows clearly that you are at ease. Smiling is important. The best type of smile and eye contact is gentle and comfortable, not forced.
You should also absorb other people before showing yourself. You can’t learn anything when you talk. When you attend a meeting, a party or an interview, don’t immediately start throwing your opinions. Stop for a second. Absorb what’s going on. What’s the mood of the others—are they down, up, happy, expectant? Are they eager to learn from you, or do they show resistance? If you can sense what’s happening with others, you will be better able to reach them. So, listen before you talk.
The fourth suggestion is that you focus your energy. How do you get your energy up? Before the meeting, collect your thoughts about the goal of the meeting—yours and the other’s. Once you go through the doorway, no longer think about yourself. Focus on the person you are meeting to find out what he is interested in. Properly collected energy comes across when we sincerely believe something. When you speak with energy, you are involved with your audience and your message. You create an air of certainty. The audience may disagree with you, but they can’t question your belief.
Lastly, I would like to remind you that you should lighten up. Take a good hard look at your self. Do you say “I” too often? Are you only concentrated on your own problems? Do you complain frequently? If you answered yes to even one of these questions, you need to be more relaxed.
Title: How to communicate (76)___________ | ||
Suggestions | Dos | Don’ts |
Be yourself | Always be the same and communicate with your whole being. | Change character in (77)___________ situations. |
Use your eyes and smile | · Make direct eye contact. ·Present a gentle and comfortable (78) ________. | ·Break eye contact. ·(79)_______ yourself to smile. |
Listen before (80) __________ | Stop for a short time to know the others’ mood and what is happening with them. | Begin your talk immediately. |
Focus your (81) __________ | ·Remain calm and (82)_______ clearly and carefully before the meeting. ·Focus on the person you’re meeting. | Think about yourself. |
Lighten up | Try to be (83)___________. | ·Say “I” too often. ·Concentrate on your own problems. ·Make too many (84)__________. |
(85)_________ | Good qualities can make good communication. |