题目内容

The apology that he ________　________ all the people deeply touched．

[　　]
A．

made; made

B．

took; to make

C．

to make; made

D．

made; making

答案：A
解析：

make an apology“道歉”；make sb．touched“让人受感动”。


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If you want to teach your children how to say sorry, you must be good at saying it yourself, especially to your own children. But how you say it can be quite tricky.
　　If you say to your children “I’m sorry I got angry with you, but …” what follows that “but” can render the apology ineffective: “I had a bad day” or “your noise was giving me a headache ” leaves the person who has been injured feeling that he should be apologizing for his bad behavior in expecting an apology.
　　Another method by which people appear to apologize without actually doing so is to say “I’m sorry you’re upset”; this suggests that you are somehow at fault for allowing yourself to get upset by what the other person has done.
　　Then there is the general, all covering apology, which avoids the necessity of identifying a specific act that was particularly hurtful or insulting, and which the person who is apologizing should promise never to do again. Saying “I’m useless as a parent” does not commit a person to any specific improvement.
　　These pseudo-apologies are used by people who believe saying sorry shows weakness. Parents who wish to teach their children to apologize should see it as a sign of strength, and therefore not resort to these pseudo-apologies.
　　But even when presented with examples of genuine contrition, children still need help to become aware of the complexities of saying sorry. A three-year-old might need help in understanding that other children feel pain just as he does, and that hitting a playmate over the head with a heavy toy requires an apology. A six-year-old might need reminding that spoiling other children’s expectations can require an apology. A 12-year-old might need to be shown that raiding the biscuit tin without asking permission is acceptable, but that borrowing a parent’s clothes without permission is not.
【小题1】According to the author, saying “I’m sorry you’re upset” most probably means “_______”.

A．You have good reason to get upset
B．I’m aware you’re upset, but I’m not to blame
C．I apologize for hurting your feelings
D．I’m at fault for making you upset
【小题2】We learn from the last paragraph that in teaching children to say sorry _______.
A．the complexities involved should be ignored
B．their ages should be taken into account
C．parents need to set them a good example
D．parents should be patient and tolerant
【小题3】It can be inferred from the passage that apologizing properly is _______.
A．a social issue calling for immediate attention
B．not necessary among family members
C．a sign of social progress
D．not as simple as it seems

Apologizing is both an Art and a Science. The Art lies in the manner in which the apology is delivered while the Science is the recipe that forms the apology itself. A proper apology should always include several ingredients. Now let’s take a closer look at these ingredients.

Give a detailed account of the offense, and make sure both you and the other person are talking about the same thing. Whether you make it in secret or public doesn’t matter, but your apology should be focused on the particular event.

Next, by acknowledging the hurt or damage done, you are making the recipient (接受者) begin to sense that you understand the situation. It is important to rebuild your relationship because it makes them feel their anger is understandable.

Don’t try to defend yourself by offering any excuses, which is important to let them know that you understand the event and you actions do cause them harm. The apology is all about THEM and how they feel. It doesn’t matter if the actions were intentional or not, the end result is the same and that is what needs to be focused on when learning how to say, “I’m sorry”.

Give a sincere statement of regret such as “I apologize” or “I’m sorry”. Above all, tell them it won’t happen again. After all, there is no value in apologizing for something that you will do again and again.

Finally, asking for forgiveness at the end of the apology gives the power back to the recipient. It tells them, that you have done all that you can do by apologizing and providing whatever form of restitution(补偿)you can. The next move is up to them.

By including all these ingredients and applying them to your situation, you will know exactly how to say “I’m sorry” next time you need to.

1.The passage mainly tells readers ____.

A. the importance of apologizing

B. the process of apologizing

C. how to apologize effectively

D. how to repair a broken friendship

2.How will the recipient react when you admit hurting them?

A. They will be sorry for being angry with you.

B. They will treat you differently right away.

C. They will understand the situation better.

D. They will think their former reaction normal.

3.When you make an apology, you should concentrate on ____.

A. finding out better excuses

B. taking responsibility for the event

C. defending yourself from more harm

D. understanding the current situation

4.What is the key to any apology?

A. A sincere statement of regret.

B. Giving the recipient more power.

C. A promise that you won’t repeat your wrongdoings.

D. Giving the recipient a detailed account of the event.

 

If you want to teach your children how to say sorry, you must be good at saying it yourself, especially to your own children. But how you say it can be quite tricky.

If you say to your children "I'm sorry I got angry with you, but...", what follows that "but" can make the apology ineffective:"I had a bad day" or "your noise was giving me a headache" leaves the person who has been injured feeling that he should be apologizing for his bad behavior in expecting an apology.

Another means by which peaple appear to apologize without actually doing so is to say "I'm sorry you're upset"; this suggests that you are somehow at fault for allowing yourself to get upset by what the other person has done.

Then there is the general, all-covering apology, which avoids the necessity of identifying a specific act that is particularly hurtful or insulting, and which the person who is apologizing should promise never to do again. Saying "I'm useless as a parent" does not commit a person to any specific improvement.

These pseudo-apologies(假道歉) are used by people who believe saying sorry shows weakness. Parents who wish to teach their children to apologize should see it as a sign of strength, and therefore not take these pseudo-apologies.

But even when presented with examples of real apology, childfen still need help to become aware of the complexities of saying sorry.  A three-year-old might need help in un- derstanding that other children feel pain just as he does, and that hitting a playmate over the head with a heavy toy requires an apology. A six-year-old might need reminding that spoiling other children's expectations can require an apology. A 12-year-old might need to be shown that destroying the biscuit tin without asking permission is acceptable, but that

borrowing a parent's clothes without permission is not.

1.If a mother adds "but" to an apology, ________.

A．the child may find the apology easier to accept

B．the child may feel that he owes her an apology

C． she promises never to do it again

D．she does not realize that the child has been hurt

2.According to the author, saying "I am sorry you are upset" most probably means “_______”

A．You have good reason to get upset

B．I apologize for hurting your feelings

C．I am at fault for making you upset

D．I am aware you are upset, but I am not to blame

3.It is not advisable to use the general, all-covering apology because _______.

A． it is not clear and ineffective

B． it is hurtful and insulting

C． it may make the other person feel faulty

D．it gets one into the habit of making empty promises .

4.We learn from the last paragraph that in teaching children to say sorry_______

A．the complexities involved should be ignored

B．parents need to set them a good example

C．their ages should be taken into account

D．parents should be patient and tolerant

5.It can be inferred from the passage that apologizing properly is________.

A．a sign of social,progress

B．not as simple as it seems

C．not necessary among family members.

D．a social issue calling for immediate attention

 

Making an apology is not the same as making amends. Sometimes we apologize just because it’s the easiest thing to do. What’s actually important is to identify where we go wrong, take full responsibility for our mistakes and , if possible, try to make up for them.

A recent case involving Hewlett-Packed, the US computer giant, shows the importance of presenting a sincere apology. The Chinese consumers who had bought notebook computers of certain models, which have been put on Chinese market since 2007, suffered a massive flash screen failures and overheating problems. Through investigation, Chinese AQSIQ(国家质检总局) identified these HP computers had quality problems and HP admitted this. HP made a proposal that they would extend the warranty period of such computers, but this could not satisfied the consumers. What they needed was a thorough description of the truth. HP has “sincerely” apologized. But the consumers remain angry, and say that only a product recall—as HP has done in the past—will prove that the apology is sincere.

Another apology that fell flat on its face was that of Thierry Henry, the famous French footballer. His deliberate handball in November 2009 created the goal which knocked Ireland out of the 2010 World Cup. The incident caused great anger in the football world, and eventually Henry issued and apology. Two days later, he wrote, “I’m not the referee…but if I hurt someone I’m sorry.” Better late than never, perhaps, but even then he passed the blame onto the referee!

Such high-profile cases, which attract a lot of publicity often under the spotlight, but similar incidents occur in our everyday lives. Stress caused by schoolwork and tiredness can sometimes result in outbursts of anger against friends and family. Have you ever lost your temper for minor reasons? After calming down, most people are quick to realize their mistake and apologize. But it’s just as important to identify what caused the error in the first place and take action to ensure it doesn’t happen again.

No one should hold a negative attitude to making a sincere apology. Empty words are easy to say, but they are as useless as they sound. A real show of remorse demands hard work and commitment to put error right. 

46. What does the author intend to tell us in the case of HP?

A. A true apology needs sincere actions.

B. HP should recall all the faulty computers.

C. Good quality makes a good company.

D. A company should apologize and pay for their mistakes.

47. According to the author, when we do anything wrong we firstly __________ .

A. make an apology face to face honestly

B. admit we were wrong and try to make the wrong right

C. take the responsibility for apologizing to others

D. choose the easiest thing to do

48. We can infer from the case of Thierry Henry that ______________ .

A. It’s never too late to say “I’m sorry.”

B. Writing an apology is not a good idea.

C. Henry didn’t identify his fault.

D. The football fans were mad with Henry.

49. Which of the following can best explain the word “commitment” in the last paragraph?

A. decision                B. promise             C. agreement                D. responsibility

50. What’s the best title of this passage?

A. What really puts things right                     

B. Don’t apologize easily

C. Making an apology—no one is out of exception

D. How to judge an apology—sincere enough?

 

When you do some minor image editing (修正) on your computer screen, you may make some mistakes, so from time to time you’d click undo (撤消).

There are things in life we cannot undo as easily and completely as we would with our computer files. A wrong turn, a hurtful word said to a loved one, a bad move — these we all commit as we walk our life’s journeys, no matter how careful we are in our steps. Once committed, we can no longer undo many of these mistakes, especially because unlike with our computer documents, each thing we do and say has vast impact as they involve not just us — the file that we are working on — but also others, the unopened files and computer programs in our system.

So I guess our life’s mistakes are not like our pencil scrawls (潦草书写) that can be effectively corrected with an eraser, or errors on our computer works that can be undone with an undo button. But there are effective and reliable tools we can use—APOLOGY and FORGIVENESS. Simply click the APOLOGY button when you have committed a mistake that has hurt a loved one and the words “I’m Sorry” will flash on the other person’s screen. But, you have to be truly sorry and you must be prepared not to commit the same mistake again for your APOLOGY to work. Sincerity is definitely a necessary part.

When someone clicks the APOLOGY button and the words “I’m sorry” flash on your screen, all you have to do is click back the FORGIVENESS (原谅) button. It means that you have wholeheartedly accepted the other person’s APOLOGY. But not only that. You also have to click it when someone has sent you back the message “It’s okay. Forget about it.”. It means that you are also forgiving yourself for your mistake; that you won’t keep feeling so bad having committed it.

And lastly, don’t forget to keep clicking the SAVE button. Going through the whole process of editing—of doing and undoing, of apologizing and forgiving — is useless if you fail to save the LESSON for future use. Let the saved file be a reminder of the healing process you once went through to make yourself better; for you not to forget the lesson; and for others to access and learn from.

 

1.Which of the following is TRUE?

A. However careful we are, we still make mistakes in life.

B. Things we do and say can affect computer programs in our system.

C. We can undo life’s mistakes if we are careful enough.

D. An eraser is an effective tool for our computer works.

2. The APOLOGY button should be clicked when ________.

A. one wants to make the computer work perfectly

B. one’s mistakes won’t influence others any more

C. one is actually saying “I’m sorry”

D. one won’t make the same mistake again

3.What does the underlined word “it” in Paragraph 4 refer to?

   A. The UNDO button.                      B. The APOLOGY button.

   C. The SAVE button.                          D. The FORGIVENESS button.

4.We need to click the SAVE button in life because ________.

A. we want to go through the whole process of editing

B. we need to learn a lesson from the past mistakes

C. we want to make the healing process faster

D. we need to use the computer properly

 

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