题目内容
Communication is an important part of any relationship. Many of us are ______ to share our experiences or emotions with our friends. But when it’s our turn to lend a(n) ______, we soon become bored or are short of idea on how to _____ and offer advice.
That’s because of what researchers call “listener burnout(倦怠)”. A friend might talk to us _____, often complaining about the same ______ problems. When we offer quick advice to ______ the situation, we may be unconsciously trying to ______ ourselves from burnout. However, good listeners ______ their natural tendency to solve the other’s problems hurriedly and to keep the conversation brief.
To be a good ____, you need to use “active listening”. It starts with the real ______ to help others and think through their feelings. Don’t ______ things. You can start by putting your phone ____ and sitting close to your friend. Let your facial expressions ______ what he or she is saying. ____ you are able to fully understand, acknowledge the other person’s _____ by reflecting them back: “That must be really hard for you.” Use _____ words or even sounds such as “yes”, “right”, and “hmm” to _____ the other person to continue.
Of course, a ______ can be extremely hard if the other person is too critical. But don’t get defensive. Effective listeners don’t ______ negative criticism. Instead, they listen and understand what the person is trying to convey _____ responding.
1.A. afraid B. hesitant C. shy D. eager
2.A. shoulder B. hand C. ear D. eye
3.A. respond B. explain C. argue D. quit
4.A. aimlessly B. endlessly C. deliberately D. cautiously
5.A. difficult B. old C. acute D. sensitive
6.A. fix B. discuss C. create D. describe
7.A. forgive B. protect C. discourage D. prevent
8.A. follow B. reveal C. form D. overcome
9.A. reader B. partner C. listener D. speaker
10.A. demand B. habit C. desire D. ability
11.A. skip B. rush C. overlook D. postpone
12.A. away B. off C. out D. up
13.A. record B. restrict C. reflect D. replace
14.A. Whether B. Since C. While D. If
15.A. suggestions B. purposes C. responses D. feelings
16.A. big B. tough C. strong D. short
17.A. force B. remind C. encourage D. convince
18.A. conversation B. project C. problem D. lecture
19.A. give up B. make up C. leave out D. block out
20.A. after B. before C. while D. once
