I do a lot of management training each year for the Circle K Company. Among the topic we ___1___ in our classes is the ___2___ of quality employees.

What has ___3___ you to stay long enough to become a manager?” I asked.

After a while a new manager ___4___ the question and said slowly, “It was a baseball ___5___.”

Cynthia said that she ___6___ to take a Circle K clerk job as an interim(临时的) job ___7___ she looked for something else. On her second day behind the counter, she received a ___8___ from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She ___9___ that as a single woman, ___10___ was tight, and her first ___11___ would have to go for paying bills.

When Cynthia arrived for work the ___12___ morning, Patricia, the store manager, handed her a box. “I overheard you ___13___ to your son yesterday,” she said, “and I know that it is ___14___ to explain things to kids. This is a baseball glove for Jessie. I know you have to pay bills before you can buy gloves. You know we can’t ___15___ good people like you as ___16___ as we would like to, ___17___ we do care, and I want you to know how ___18___ you are to us!”

The thoughtfulness, empathy(同情) and love of the store manager ___19___ that people remember more how much an employer ___20___ than how much he pays.

1. A. discuss   B. write   C. learn   D. find

2. A. managing       B. selling C. keeping      D. seeking

3. A. made      B. ordered      C. forced D. caused

4. A. made      B. took    C. raised  D. replied

5. A. pole B. glove   C. hole    D. match

6. A. ought     B. liked    C. had     D. used

7. A. when      B. because      C. while  D. though

8. A. letter      B. call     C. notic           D. announcement

9. A. turned out      B. pointed out C. explained         D. complained

10. A. work    B. food    C. money            D. clothing

11. A. bill B. check  C. day     D. visit

12. A. last       B. first    C. next    D. past

13. A. lying     B. talking C. crying             D. murmuring

14. A. good     B. easy    C. hard               D. necessary

15. A. thank    B. use     C. employ       D. pay

16. A. many    B. early   C. soon   D. much

17. A. nor       B. but      C. and     D. however

18. A. kind      B. terrible       C. much              D. important

19. A. shows  B. insists C. realizes       D. recognizes

20. A. needs    B. gets    C. likes    D. cares


第三节:完形填空(共20小题,每小题1.5分,满分30分)
阅读下面短文,从短文后所给各题的四个选项A、B、C、D中选出能填入相应空白处的最佳选项。
Jessie's Glove
I do a lot of management training each year for the Circle K Corporation, a national chain of convenience stores.      21    the topics we discuss is the retention (保持)of quality employees -- a real challenge to managers when you consider the pay scale (薪水标准)in the service industry. During these discussions, I asked the participants, "What has caused you to stay long enough to become a manager?" Some time back a new   22    took the question and     23      said, "It was a $19 baseball glove."
Cynthia told the group that she    24    took a Circle K clerk job as an interim (过渡时期)position   25      she looked for something   26     .On her second or third day behind the counter, she received a phone call from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She explained that    27     a single mother, money was very    28    , and her first check would    29    go for paying   30    . Perhaps she could buy his baseball glove with her second or third check..
When Cynthia arrived for work the next morning, Patricia, the store manager, asked her to come to the small room in the back of the store that    31    as an office. Cynthia    32    if she had done something wrong or left some part of her job incomplete from the day before. She was concerned and confused.
Patricia handed her a box. "I overheard you talking to your son   33    ," she said, "and I know that it is hard to   34     things to kids. This is a baseball glove for Jessie because he may not understand how    35    he is, even though you have to pay bills    36    you can buy gloves. You know we can't pay good people like you as much as we would like to; but we    37   care, and I want you to know you are important to    38  ."
The thoughtfulness, sympathy and    39  of this convenience store manager demonstrates vividly that people remember more how much an employer  40     than how much the employer pays. An important lesson for the price of a Little League baseball glove.

21.A.Of
22.A.employee
23.A.loudly
24.A.originally
25..A.during
26.A.larger
27.A.to
28.A.small
29.A.have to
30.A.calls
31.A.worked
32.A.imagined
33.A.yesterday
34.A.introduce
35.A.important
36.A.after
37.A.can
38.A.him
39.A.love
40.A.has
B. Among
B. student
B. quickly
B. generally
B. while
B. easier
B. for
B. low
B. like to
B. bills
B. regarded
B. wondered
B .last week
B. instruct
B. helpful
B. before
B. do
B. her
B. expectation
B. does
C. In
C. manager
C. slowly
C. mostly
C. after
C. better
C. like
C. useful
C. stick to
C. meals
C. looked
C. realized
C. today
C. explain
C. hopeful
C. when
C. have
C. us
C choice
C. cares
D. about
D. teacher
D. angrily
D. recently
D. until
D. safer
D. as
D. tight
D. attend to
`D. education
`D. served
D. doubted
D. just now
D. speak
D. wonderful
D. since
D. need
D. them
D. wish
D. Says


第三节完形填空(共20小题,每小题1.5分;满分30分)
阅读下面短文,从短文后所给各题的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。
Jessie's Glove
I do alot of management training each year for the Circle K Corporation, a national chain of convenience stores.    21    the topics we discuss is the retention (保持)of quality employees -- a real challenge to managers when you consider the pay scale (薪水标准)in the service industry.During these discussions, I asked the participants, "What has caused you to stay long enough to become a manager?" Some time back a new   22     took the question and   23     said, "It was a $19 baseball glove."
Cynthia told the group that she    24    took a Circle K clerk job as an interim (过渡时期)position  25     she looked for something  26   .On her second or third day behind the counter, she received a phone call from her nine-year-old son, Jessie.He needed a baseball glove for Little League.She explained that   27   a single mother, money was very   28   , and her first check would   29   go for paying  30  .Perhaps she could buy his baseball glove with her second or third check..
When Cynthia arrived for work the next morning, Patricia, the store manager, asked her to come to the small room in the back of the store that    31    as an office.Cynthia   32  if she had done something wrong or left some part of her job incomplete from the day before.She was concerned and confused.
Patricia handed her a box."I overheard you talking to your son   33    ," she said, "and I know that it is hard to  34    things to kids.This is a baseball glove for Jessie because he may not understand how    35    he is, even though you have to pay bills   36   you can buy gloves.You know we can't pay good people like you as much as we would like to; but we    37   care, and I want you to know you are important to    38 ."
The thoughtfulness, sympathy and    39  of this convenience store manager demonstrates vividly that people remember more how much an employer  40    than how much the employer pays.An important lesson for the price of a Little League baseball glove.

21.A.Of
22.A.employee
23.A.loudly
24.A.originally
25.A.during
26.A.larger
27.A.to
28.A.small
29.A.have to
30.A.calls
31.A.worked
32.A.imagined
33.A.yesterday
34.A.introduce
35.A.important
36.A.after
37.A.can
38.A.him
39.A.love
40.A.has
       B.Among
B.student
B.quickly
B.generally
B.while
B.easier
B.for
B.low
B.like to
B.bills
B.regarded
B.wondered
B.last week
B.instruct
B.helpful
B.Before
B.do
B.her
B.expectation
B.Does
       C.In
C.manager
C.slowly
C.mostly
C.after
C.better
C.like
C.useful
C.stick to
C.meals      
C.looked
C.realized
C.today
C.explain
C.hopeful
C.when
C.have
C.us
C choice
C.cares
       D.about
D.teacher
D.angrily
D.recently
D.until
D.Safer
D.as
D.tight
D.attend to
D.Education
D.served
D.doubted
D.just now
D.speak
D.wonderful
D.since
D.need
D.them
D.wish
D.says


第三部分:阅读理解(共20小题,每小题2分,满分40分)
阅读下列短文,从每题所给的四个选项(A、B、C和D)中,选出最佳选项。
A
A lot of management training each year for Circle K Corporation, a national chain of convenience stores. Among the topics we address in our course is the retention(保护力) of quality employees-a real challenge to managers when you consider the pay scale(标准)in the service industry. During these discussions, I ask the participants(参加者), “What has caused you to stay long enough to become a manager?” Some time back a new manager took the question and slowly, with her voice almost breaking, said, “It was a $19 baseball glove.”
Cynthia told the group that she originally took a Circle K clerk job as an interim(临时的) position while she looked for something better. On her second or third day behind the counter, she received a phone call from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She explained that as a single mother, money was very tight, and her first check would have to go for paying bills. Perhaps she could buy his baseball glove with her second or third check. When Cynthia arrived for work the next morning, Patricia, the store manager, asked her to come to the small room in the back of the store that served as an office. Cynthia wondered if she had done something wrong or left some part of her job incomplete from the day before. She was concerned and confused.
Patricia handed her a box. “I overheard you talking to your son yesterday,” she said, “and I know that it is hard to explain things to kids. This is a baseball glove for Jessie because he may not understand how important he is, even though you have to pay bills before you can buy gloves. You know we can’t pay good people like you as much as we would like to; but we do care, and I want you to know you are important to us.”
The thoughtfulness, empathy and love of this convenience store manager demonstrates vividly that people remember more how much an employer cares than how much the employer pays. An important lesson for the price of a Little League baseball glove.
56.Among many of the problems in the service industry, what is talked about in this passage, is___
A.how to ensure his employees’ high pay
B.how to attract more customers
C.how to look carefully after the employees
D.how to keep the good employees from leaving
57.Although a new manager, Cynthia would do her job well in keeping quality employees because she________.
A.had mastered all the courses for the manager
B.had already formed good relationship with the employees
C.know the way how to deal with her employees
D.had her own personal experience
58.This passage shows us that to run a business well it is necessary for managers to let their employees know________
A.how much they can get for their job.
B.what good positions they can get later
C.they are very necessary to the business  
D.they are nice as well as useful
59.The story told in this passage tells us that employees care about____________   
A.only how large a pay they can get
B.love from the managing people rather than only money
C.if their children could be properly taken care of
D.what position they can be offered

Who is your role model? Normally the answer to this question would be anyone around you who you find truly inspiring. It could also be someone like J. K. Rowling or Martin Luther King Jr. who have proven to be strong and intelligent people.

However, in today's world, stars are regarded as role models along with the heroes listed above, despite their intentions or actions. Teens attempt to imitate their actions for two major reasons. First, to be fashionable and accepted by popular culture, and second» because stars' actions are so well documented by the media that it seems to grab our attention and turns it to following stars' lives. Much of the reports about stars is shocking and exhibits bad morals or lifestyles that aren't right for teenagers. In addition, almost everything stars do is described beyond truth to make a shocking story by taking it to the next level.

However, teens must take responsibility for their actions. We can't always blame stars for influencing us. Only you have control over yourself and only you choose to do something. Our bodies and actions are in the hands of no one else.

Now, who ever said stars are role models? Whether they choose to be or not, stars set examples as soon as they step into the spotlight. With reporters following and recording every move they make, it is impossible not to be watched and then be imitated. These people influence, teens whether or not they want to. Why should someone who doesn't want to be setting an example set one? So,should we look up to them or to people who are true and good role models? It's our responsibility as teens to know right from wrong, and it's time for us to take responsibility for our actions. In doing so ,we will lean toward those inspiring people that want to be setting an example, and follow in their steps to be like them. 

1.According to the first paragraph, _____can usually be role models.

A. political leaders

B. wealthy writers

C. people inspiring others

D. people with great intelligence

2.What are the major reasons for the teens to imitate stars? _____.

A. Interest in stars' life and expectation of getting rich

B. Motivation for being fashionable and inspiration from popular examples

C. Intentions to gain acceptance and encouragement from stars' lifestyle

D. Desires to be stylish and great influence from the mass media

3.The author writes the passage mainly to advise the teenagers to_____.

A. have a control over their own bodies and actions

B. be responsible for their own choices and behaviors

C. follow fashionable stars' steps to be more popular

D. choose right role models according to different reports

4.It can be inferred from the passage that  .

A. stars have the responsibility for teenagers' actions

B. not all famous stars choose to influence teenagers

C. teenagers choose those inspiring people as their role models

D. stars set examples immediately they stepped into the spotlight

 

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