If guests we have, we would need food. A. more; less B. fewer; more C. few; less D. fewer; less 题目和参考答案——青夏教育精英家教网—

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If ________ guests we have, we would need ___ food.

A. more; less B. fewer; more C. few; less D. fewer; less

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I have had just about enough of being treated like a second-class citizen, simply because I happen to be that unfairly treated member of society --- a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run solely to suit the firm, the system, or the union. There seems to be a deceptive (欺骗的) new motto for so-called “service” organizations --- Staff Before Service.

　　 How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Surely in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase operating costs. And the Post Office says we cannot expect all their service grilles to be occupied “at times when demand is low”.

　　 It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of “efficiency” and replaced by coin-eating machines which offer everything from lager to laxatives (从贮藏啤酒到通便剂). Not to mention the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk boxes and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for “service”.

　　Can it be stopped, this worsening of service, this growing attitude that the customer is always a bore? I angrily hope so because it is happening, sadly, in all walks of life.

　　Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan --- Take Our Deal Elsewhere.

1.The writer feels that nowadays customers __________.

A. deserve the lowest status in society

B. are unworthy of proper consideration

C. have received high quality service

D. have become victims of modern organizations

2.The writer argues that the quality of service is changing because __________.

A. customers’ demands have greatly changed

B. the staff receive more consideration than customers

C. customers’ needs have become more complex

D. staff members are less considerate than their employers

3.According to the writer, long queues at counters are caused by __________.

A. not having enough male staff on duty

B. difficulties in hiring more efficient staff

C. lack of cooperation between staff members

D. not providing enough staff on purpose to reduce budget

4.The writer suggests that a customer __________.

A. be patient when queuing before checkout counters

B. put up with the rude manners of the staff

C. try to control his temper when ill-treated

D. go to other places where good service is available

完形填空（共20小题；每小题1．5分，满分30分）

阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入的空白处的最佳选项，并在答题卡上将该选项涂黑。

A group of graduates, successful in their careers, got together to visit their old university professor. Conversation soon turned into complaints about 36 in work and life.

Before offering his guests 37 , the professor went to the kitchen and 38 with a large pot of coffee and a variety of cups -- porcelain（瓷）, plastic, glass, crystal, some 39 and cheap, some exquisite（精致的）and 40 -- telling them to help themselves to the coffee.

When all the students had a cup of coffee in hand, the professor said: “If you 41 , all the nice-looking expensive cups were 42 up, leaving behind the plain and cheap ones. While it is __43 for you to want only the best for yourselves, that is the 44 of your problems and stress. Be assured that the cup itself 45 no quality to the coffee. In most cases 46 is just more expensive and in some cases even hides what we drink. What all of you 47 wanted was coffee, not the cup, but you consciously 48 for the best cups... And then you began eyeing each other’s cups.

Now consider this: 49 is the coffee; the jobs, money and position in society are the cups. They are just tools to 50 life, and the type of cup we have does not define（规定）, nor change the 51 of life we live. Sometimes, by 52 only on the cup, we fail to enjoy the coffee God has offered us.

God brews（酿造）the coffee, not the cups. Enjoy your coffee!

“The 53 people don’t have the best of everything: They just 54 the best of everything.”

Live simply. Love 55 . Care deeply. Speak kindly. Leave the rest to God.

1.A. difficulties B. stress C. sadness D. hate

2.A. coffee B. tea C. gift D. cups

3. A. packed B. rushed C. fetched D. returned

4.A. good-looking B. ugly-looking C. plain-looking D. nice-looking

5. A. expensive B. bright C. excellent D. comfortable

6. A. suspected B. noticed C. ignored D. appreciated

7. A. filled B. brought C. taken D. used

8. A. normal B. careful C. polite D. rode

9. A. share B. access C. entrance D. source

10.A. puts B. adds C. attaches D. ties

11.A. this B. which C. it D. one

12.A. really B. generally C. possibly D. precisely

13.A. looked B. searched C. applied D. went

14.A. Peace B. Joy C. Chance D. Life

15. A. refer B. reflect C. contain D. support

16.A. quality B. quantity C. character D. value

17.A. keeping B. basing C. concentrating D. depending

18.A. coolest B. craziest C. happiest D. saddest

19.A. make B. use C. accept D. put

20. A. nervously B. secretly C. generously D. curiously

If ________ guests we have, we would need ___ food.

A．more; less

B．fewer; more

C．few; less

D．fewer; less

If ________ guests we have, we would need ___ food.

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