题目内容
假定你是李华,两周前你从网上订购了一套英语书虫系列读物(Bookworm Series),昨天才到货,且包装破损,数量不足。请就此向网店客服写一封电子邮件投诉。要点如下:
1、介绍购物情况;
2、反映存在的问题;
3、提出解决方案。
注意:
1、词数120左右;
2、可适当增加细节,以使行文连贯;
3、电子邮件的开并没有和结尾已给出,不计入总词数。
To whom it may concern,
Looking forward to your reply!
Regards,
Li Hua
To whom it may concern,
I’m one of your customers. I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.
I’m sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.
Looking forward to your reply.
Regards,
Li Hua
【解析】
试题分析:假定你是李华,两周前你从网上订购了一套英语书虫系列读物(Bookworm Series),昨天才到货,且包装破损,数量不足。请就此向网店客服写一封电子邮件投诉。要点如下:1、介绍购物情况;2、反映存在的问题;3、提出解决方案。要把所提示的点写全,把汉语翻译成通顺的英语句子,可根据内容要点适当增加细节,写作时要注意准确运用时态、语态、上下文意思连贯,符合逻辑关系。根据句意适当使用并列连词,同时也要合理运用高级词汇和高级句子为文章增色添彩,注意要求的字数在120词左右,不要太多或太少。电子邮件开头结尾已为你写好,不计入总词数。
【亮点说明】I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday.这是一个表示转折的并列句;And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.此句运用了高级词组much to my disappointment和so--- that引导的结果状语从句;To make matters worse, it is not a complete set, as I found one book missing.句中使用了独立成分To make matters worse,和as引导的原因状语从句;I’m sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.这是一个并列句;I hope that you either return my money or deliver a new set of books to me.这句包含了一个宾语从句;Besides, I’d like to be informed of the process of your dealing with my complaint在这句中运用了高级词汇和非谓语动词形式。
考点:考查书信格式的话题作文。