Question

  An American friend of mine who was high up in a big corporation had worked out a way of handling a flood of e-mails before most of us had even heard of the concept. If any information he was sent was vital enough, his lack of response would ensure the sender rang him up, if the sender wasn't important enough to have his private number, the communication couldn't be that important. My friend is now even more senior in the same company, so the strategy must work.

Almost every week now , there seems to be a report suggesting that we are all being driven crazy by the bother of e-mail. If this is the case, it's only because we haven't developed an appropriate discrimination in dealing with it.

The following may be helpful. Firstly. You junk anything with an exclamation mark on a string of capital letters, or from any address you don't recognize or feel confident about.

Secondly, e-mails don't all have to be answered. Because e-mailing is so easy, there's a tendency for correspondence to carry on for ever, but it is permissible to stop an endless discussion or to accept a point of information sent by a colleague without acknowledging it.

Thirdly, a reply e-mail doesn’t have to be the same length as the original. We all have e-mail pals who send long, chatty e-mails, which are nice to receive, but who then expect an equally long reply. The chart of e-mail can consist in the simple, incomplete sentence, totally regardless of the format of the letter sent by post. You are perfectly within the bounds of politeness in responding to a marathon e-mail with a brief reply.

 

73．Why does the author mention his American friend in Paragraph 1?（within 10 words）

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74．What is the third suggestion?（within 9 words）

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75．What are the last three paragraphs about?.（within 8 words ）

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Answer 1

73．To show a way of handling e-mail（s）with an example.

       To introduce the topic of the text.

74．You may reply to a long e-mail briefly

        You don't have to write a long reply e-mail.

75．The ways to deal with/handle e-mail（s）.

       Handling e-mail（s）is an art.