题目内容
Allow me to introduce you to Terry, a window salesman from England. If I could take you back about 20 years, you’d know Terry as a complete green hand, who was wet behind the ears in just about everything he attempted. A person couldn’t sell false teeth to his own Granny, let alone he could compete with the other salespeople in the industry. You know, the kind who could sell snow to Eskimos.
Terry’s boss decided to send him out on a practical field trip on his first day. So off he went, but he was extremely nervous. With his hands and his knees shaking, he approached the front door and knocked at it. And an old woman appeared. After dozens of cups of tea and pieces of biscuits, the woman signed a contract and purchased over $7,000 worth of windows.
The woman had already talked with 6 excellent salesmen that week, all of whom offered her cheaper ones! That’s right—Terry’s price was the most expensive and he was also the most inexperienced salesman there ever was.
So, what happened then? Here comes the secret. The woman said she liked the young lad more than the others. That’s all there was to it. She didn’t care about the extra expense. Even the other salesmen couldn’t persuade her to pay less than this young lad was asking for.
The truth is that the young lad left on the woman the first impression that shone brighter than any of the salesman’s talk. First impressions count, not the sales techniques, not the low prices. The actual “personality” the kid honestly gave was all that was required. If you market your own products and services, consider what impression you are giving to others. If you appeal to them, then you’ve already done half of the work. If this means redesigning your presentation, then so be it. If this means going out of your way to be polite, helpful and giving the best possible shopping experience to your customers, the so be it.
1.When Terry was offered the job of salesman, he .
A. was good at sales techniques
B. knew little about sales skills
C. was believed in by his boss
D. was too young to do it
2.The underlined sentence in Paragraph 1 suggests that .
A. Terry couldn’t trade with Eskimos
B. Terry loved his Granny more
C. Terry was afraid to compete
D. Terry was too honest to do the job
3.What made the young lad succeed in selling the window to the old woman?
A. First impression of good personality.
B. Being honest and childish.
C. High quality and expensive window.
D. Strange ways of sales.
4.The passage is most likely written to .
A. general readers B. new salesmen
C. window makers D. new graduates
任务型阅读
请认真阅读下列短文，并根据所读内容在文章后表格中的空格里填入一个最恰当的单词。
注意：每个空格只填1个单词。
Put a group of strangers in a room together, and they’ll probably start a conversation. “Hot today, isn’t it?” one might say. “You said it,” another replies.
Why do we talk so much about the weather? When we meet new people, we don’t begin by telling them our life story. We start with small talk, a polite conversation about something like traffic or weather.
Research suggests that small talk can build new friendships. When we begin conversations with new people, we want to feel comfortable, and so do they. We use small talk to find common interests. Once we have a common interest, a friendship can begin.
Small talk even helps people get a job. In order to impress at a job interview, you need to bond with the interviewer right away. Proper sma
ll talk can make that first impression get you the job.
So, how can you make small talk lead to a new friendship or job? First off, find common ground. Select something around you that you share with the other person.
Next, keep the conversation going. Compliment (赞美) the other person to make him or her feel comfortable, and ask questions to show interest.
Third, keep eye contact. When you loop people in the eye, they feel you appreciate what they are saying. It makes you appear honest and build trust.
Naturally, shy people might not have enough confidence to start up conversations with strangers. Talking to someone you don’t know is not the easiest thing to do! Some experts say with more practice, small take does get easier.
Some people avoid small talk because they dislike discussing things like traffic or weather. For them, they are just too small. However, when you think about it, small talk is anything but small. In fact, it is actually a very big deal!
Title | Small Talk: A Big1. _________ |
Introduction | We are likely to make small talk when we2.______ meet people. |
3._________ | Small talk can help people form 4.________ friendships. |
Small talk can also help people get 5.__________. | |
Advice | Find some topics6._______ with the other person. |
Keep the talk going by making compliments and 7.__________ questions. | |
Keep eye contact in conversation to build8. ________. | |
9.________ more in order to make small talk easier. | |
Conclusion | Small talk really 10._________ a lot to us. |