Communication technologies are far from equal when it comes to conveying the truth.The first study to compare honesty across a range of communications media has found that people are twice as likely to tell lies in phone conversations as they are in emails.The fact that emails are automatically recorded—and can come back to haunt(困扰) you—appears to be the key to the finding.
Jeff Hancock of Cornell University in Ithaca, New York, asked 30 students to keep a communications diary for a week.In it they noted the number of conversations or email exchanges they had lasting more than 10 minutes, and confessed to how many lies they told.Hancock then worked out the number of lies per conversation for each medium.He found that lies made up 14 percent of emails, 21 percent of instant messages, 27 percent of face-to-face interactions and an astonishing 37 percent of phone calls.
His results, to be presented at the conference on human-computer interaction in Vienna, Austria, in April, have surprised psychologists.Some expected emailers to be the biggest liars, reasoning that because deception makes people uncomfortable, the detachment(非直接接触) of emailing would make it easier to lie.Others expected people to lie more in face-to-face exchanges because we are most practiced at that form of communication.
But Hancock says it is also crucial whether a conversation is being recorded and could be reread, and whether it occurs in real time.People appear to be afraid to lie when they know the communication could later be used to hold them to account, he says.This is why fewer lies appear in email than on the phone.
People are also more likely to lie in real time—in an instant message or phone call, say—than if they have time to think of a response, says Hancock.He found many lies are spontaneous(脱口而出的) responses to an unexpected demand, such as: “Do you like my dress?”
Hancock hopes his research will help companies work out the best ways for their employees to communicate.For instance, the phone might be the best medium for sales where employees are encouraged to stretch the truth.But given his result, work assessment, where honesty is a priority, might be best done using email.
57.Hancock’s study focuses on ________.
A.the consequences of lying in various communications media
B.the success of communications technologies in conveying ideas
C.people’s preference in selecting communications technologies
D.people’s honesty levels across a range of communications media
58.Hancock’s research finding surprised those who believed that ________.
A.people are less likely to lie in instant messages
B.people are unlikely to lie in face-to-face interactions
C.people are most likely to lie in email communication
D.people are twice as likely to lie in phone conversations
59.According to the passage, why are people more likely to tell the truth through certain media of communication?
A.They are afraid of leaving behind traces of their lies
B.They believe that honesty is the best policy
C.They tend to be relaxed when using those media
D.They are most practiced at those forms of communication
60.According to Hancock, the telephone is a preferable medium for promoting sales because ________.
A.salesmen can talk directly to their customers
B.salesmen may feel less restrained to exaggerate
C.salesmen can impress customers as being trustworthy
D.salesmen may pass on instant messages effectively

Communications technologies are far from equal when it comes to conveying the truth.The first study to compare honesty across a range of communication media has found that people are twice as likely to tell lies in phone conversations as they are in emails.The fact that emails are automatically recorded—and can come back to puzzle you---appears to be the key to the finding.
Jeff Hancock of Cornell University in Ithaca, New York, asked 30 students to keep a communications diary for a week.In it they noted the number of conversations or email exchanges they had lasting more than 10 minutes, and confessed to how many lies they told.Hancock then worked out the number of lies per conversation for each medium.He found that lies made up 14 per cent of emails, 21 percent of instant messages, 27 per cent of face-to-face interactions and an astonishing 37 percent of phone calls.
His results to be presented at the conference on human-computer interaction in Vienna, Austria, in April, have surprised psychologists.Some expected emailers to be the biggest liars, reasoning that because deception makes people uncomfortable, the indirect contact of emailing would make it easier to lie.Others expected people to lie more in face-to-face exchanges because we are most practiced at that form of communication.
But Hancock says it is also crucial whether a conversation is being recorded and could be reread, and whether it occurs in real time.People appear to be afraid to lie when they know the communication could later be used to hold them to account, he says.This is why fewer lies appear in email than on the phone.
People are also more likely to lie in real time---in an instant message or phone call, say---than if they have time to think of a response, says Hancock.He found many lies are spontaneous(脱口而出) responses to an unexpected demand, such as: “Do you like my dress?”
Hancock hopes his research will help companies work out the best ways for their employees to communicate.For instance, the phone might be the best medium for sales where employees are encouraged to stretch the truth.But, given his result, work assessment where honesty is a priority, might be best done using email.
【小题1】Hancock’s study focuses on _______.

A.the consequences of lying in various communications media
B.the success of communications technologies in conveying ideas
C.people are less likely to lie in instant messages
D.people’s honesty levels across a range of communications media
【小题2】Hancock’s research finding surprised those who believed that _____.
A.people are less likely to lie instant messages
B.people are unlikely to lie in face-to-face interactions
C.people are most likely to lie in email communication
D.people are twice as likely to lie in phone conversations
【小题3】According to the passage, why are people more likely to tell the truth through certain media of communication?
A.They are afraid of leaving behind traces of their lies
B.They believe that honesty is the best policy
C.They tend to be relaxed wh en using those media
D.They are most practised at those forms of communication
【小题4】It can be inferred from the passage that ________.
A.honesty should be encouraged in interpersonal communications
B.suitable media should be chosen for different communication purposes
C.more employers will use emails to communicate with their employees
D.email is now the dominant medium of communication within a company

Most of us fear getting up and speaking in public. Many people don’t like to go gathering where they don’t know anyone, but while most of us soldier on (迎难而上), those with social anxiety disorder are often stopped by the terror and worry.
Research shows that around fifteen million Americans suffer from social anxiety disorder. People in this condition feel that they are always being watched. Even though they know these fears are unreasonable, they cannot overcome their fears on their own.
Social anxiety disorder sufferers are often misdiagnosed with conditions such as schizophrenia (精神分裂症) and personality disorder. Many feel lonely, and are unsure whether anyone else can understand their thoughts and emotions. This can lead to withdrawal from most social situations, even to being unable to hold employment.
Those who suffer from social anxiety disorder are often dismissed(辞退)as being shy. This is simply not the case; shyness is not even a symptom of social anxiety disorder. The majority of sufferers find their symptoms linked to specific situations, rather than all types of social interactions.
An important step in overcoming social anxiety disorder is seeking out a therapist who specializes in training this type of disorder. Group treatment has been shown to be especially effective. Medication also help reduce the symptoms, but it should not be used as a replacement for psychotherapy (心理疗法).
On your own, you can help reduce the symptoms by taking deep breaths and practising medication or prayer. Alcohol and nicotine should be avoided, as both can cause panic attacks. Exercises can relieve the symptoms, because it burns up the chemicals in your body that cause stress.
【小题1】Patients with social anxiety disorder______.

A.are shy in all situations
B.feel they don’t understand themselves
C.are anxious and terrified while speaking in public
D.feel it is unreasonable to be watched by others
【小题2】We know from the passage that_____.
A.most people will try to fight against social anxiety disorder
B.shyness is the main symptom of social anxiety disorder
C.people who feel lonely are often misdiagnosed with social anxiety disorder
D.psychotherapy is very important in treating social anxiety disorder
【小题3】According to the passage, if Jack suffers from social anxiety disorder, he should_____.
A.burn up some unsafe chemicals
B.ask for help from a doctor
C.practise speaking in public
D.resign from his present job
【小题4】We are most likely to find this passage in_______.
A.American CultureB.Cross Country
C.Family DoctorD.English Nature

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