题目内容

书面表达

  假如你是一商店售货员,实际工作中你对商店的管理有一些自己的想法,于是写了一封信给你的经理,反映了以下问题:

  (1)顾客是上帝的观念还没有被工作人员接受。有些人甚至对衣着差点的顾客态度粗鲁。

  (2)服务员缺少(lack)应有的实用知识,使得商店经营不佳。因此,培训服务员很有必要。

  (3)商店信息不灵,应配备现代化设备,以便在竞争中获得必要的信息。

参考词汇:the idea that…/be rude to…/be poorly dressed /be badly operated…/be not well informed/be equipped with

答案:略
解析:

Dear manager:

  I'm one of the assistants in our department store. While working, I think a lot about the shop management. I am writing to you to express my own opinion.

  First of all, the idea that the customer is God isn't accepted by workers. Some are even rude to those who are poorly dressed. secondly, the store is badly operated for many assistants lack necessary practical knowledge. Thirdly, it's not well informed. In order to get necessary information, it should be equipped with modern equipment. Such are my suggestions. Would you please give some thought to them? Best wishes to you.

Yours truly,

××


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