题目内容
�. I really don’t see ________.
A) what is the fun of playing dead B) what the fun of playing dead is
C) what fun to play dead is D) what is the fun to play dead
C
When you are at odds with someone close to you，the One-Minute Drill can show you how to express your feelings effectively-and how to listen more skillfully．All it requires is two individuals who are committed to improving their relationship．
Set aside at least ten minutes，and then sit facing each other．Decide who will be the Talker and who will be the Lastener．It makes no difference，because later you will change roles．
How to perform the One-Minute Drill
For approximately 30 seconds，the Talker can say anything he or she wants．Your job will be to express your thoughts and feelings．You can discuss problems you’ve had a hard time talking about．Remember to limit yourself to about 30 seconds．When the Talker finishes，the Listener will summarize what the Talker just said，as well as how the Talker was feeling inside，as accurately as possible．
The Talker now gives the Listener a grade between 0 and 100 percent to indicate how accurate the summary was．If the rat
ing is 95 percent or more，you can change roles；the new Talker can continue with the same topic or move on to something entirely new．
However，if the grade is below 95 percent，the Talker should point out what the Listener missed or got wrong，and repeat the process until the overall rating is 95 percent or more．Then you can change roles and repeat the exercise for as long as you both like．
How it works
Thirty seconds of emotionally charged information is sufficiently challenging for anyone．Express your feelings in strong，clear，direct language，but as your partner will be listening attentively，you won’t need to shout，exaggerate or put your partner down．
The Listener should sit and listen respectfully without interrupting．Look into your partner’s eyes，but avoid using negative body language． If you like，take a few notes．
So the Talker might say：“When I come home from work， I feel tired and I need some quiet time．But you tell me I’m supposed to spend time with the kids．This makes me feel frustrated．I work hard and I’m exhausted at the end of the day．I feel like I deserve a little time to relax，not listen to more demands．”
In response，the Listener might summarize like this：“You just told me that you feel exhausted when you come home at night because you’ve been working hard all day．When l tell you l want you to spend time with the kids，you feel frustrated and ticked off because you’re tired and you need time to relax．You see me as very demanding，and you’re probably feeling like I don’t appreciate you．”
The first time you attempt the One-Minute Drill，you may get a low score．Don’t worry，because you’ll get up to speed quickly．Once you’ve tried this exercise a few times，you’ll find that you can nearly always get ratings of 95 percent or better on the first or second try．
【小题1】Who is the One-Minute Drill intended for？
| A．Those who are preparing for the interview in order to make a good first impression． |
| B．Those who have difficulty communicating with their colleagues or family members． |
| C．Those who have troubled relationships with their friends or family members and try to improve them． |
| D．Those who are to act some roles in a certain play for the first time in their life． |
| A．The Talker should talk about his/her thoughts and feelings in a brief way． |
| B．The Listener should listen carefully，respectfully and later summarize accurately． |
| C．After the Talker finishes talking，the Listener is to give him/her a grade． |
| D．In the One-Minute Drill，the Talker and the Listener change roles in the process． |
| A．father and son | B．mother and daughter |
| C．sister and brother | D．husband and wife |
| A．very angry | B．burst into tears |
| C．marked with a symbol | D．fast asleep |
根据短文内容，从短文后的选项中选出能填入空白处的最佳答案。选项中有两项为多余选项。
Is the customer always right? 【小题1】 Shopping is very much a part of a country’s culture, and attitudes to shopping and consumers vary from country to country just as much as climate or taste in food.
Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable(可支配的)income. This has meant falling prices, plenty of special offers and a re-examination of what customer service really means.
【小题2】 In restaurants in the south of the USA, for example, waiters compliment(恭维)you on your clothes, ask about your day, compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction.
Anyone who has waited 30 minutes to be served in a restaurant may possible dream of such customer service. 【小题3】 In fact, different nationalities expect different types of service. As a friend of mine once told me “By the end of evening I had spent as much time talking to the waiter as to my wife.”
A Chinese-American friend loves telling people about how her Chinese mother shops for clothes. First of all she waits until they are on sale. 【小题4】 And later she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price. Could you imagine trying such ways in department stores in other countries?0
Attitudes to service are, of course, affected by employer’s attitudes to their workers. As American waiters heavily depend on tips, they have to provide more service. But is this fair? 【小题5】 It might not be a case of “Is the customer always right?” but a case of “How much service is it fair to expect?”
| A．People often point to America as an example of good customer service. |
| B．It is a question of expectations. |
| C．Do we think it is fair to ask shop assistants to work late evenings or on Sundays? |
| D．Then she asks for a discount until she gets an even better price. |
F. The way we shop shows the way we get along with other people.
G. However, do Europeans really want US style service?
根据短文内容，从短文后的七个选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。
A 7．0 magnitude（级）earthquake killed more than 230,000 people in Haiti．Then an 8．8 magnitude quake killed more than 900 people in Chile．And few weeks later, a 6．0 magnitude quake struck rural eastern Turkey, killing at least 57 people．
The earthquakes kept coming hard and fast． 【小题1】 It’s not．The problem is what’s happening above ground, not underground, experts say．
【小题2】 They’re rapidly putting up buildings that can’t stand up to earth quakes, scientists believe．
And news reports and better earthquake monitoring make it seem as if earth quakes are increasing all the time．
On average, there are 134 earthquakes a year that have a magnitude between 6．0 and 6．9．So far this year there have been 40 earthquakes—more than in most years for that time period．But that’s because the 8．8 quake in Chile caused a large number of strong aftershocks．
Also, it’s not the number of quakes, but their destructive effects that gain attention．The death is largely due to building standards, 【小题3】 Paul Earle, a US seismologist, called for better building standards in the world’s big cities．
Of the 130 cities worldwide with populations of more than I million, more than half are likely to be hit by earthquakes． 【小题4】 “If you have a problem feeding yourself, you’re not really going to worry about earthquakes,” said Paul．
The earthquakes made everyone start to think 【小题5】 “People are paying attention to the violent planet we’re always living on．Come back an another six months if there has been no earthquakes, most people will have forgotten it again,” said US disaster researcher Dennis Mileti．
| A．But it won’t last． |
| B．More people are moving into big cities． |
| C．Earthquakes don’t kill people, buildings do． |
| D．There have been more deaths overt the past decade from earthquakes． |
F．While it seems as if the are more earthquakes occurring, there really aren’t．
G．But developing nations with growing populations don’t pay attention to earthquake preparedness．
