题目内容
Use a clear simple style ________ you were writing to younger students in your school.
A.in case
B.as long as
C.on condition that
D.as if
In the professional world, oral communication skills in the workplace, which is the art of using speech to convey information, thoughts and feeling to others, is important for the success of any organizations.
The 21st century has been considered to be an era of communication. The way we convey our thoughts is of great importance in building relationships. In the workplace, there are employees of diverse cultural and educational backgrounds. This makes team working on a difficult task, but with a clear understanding of the task to be achieved, all members work towards the same goal. Misunderstandings, conflicts and differences in opinions are easily managed when there is a clear flow of communication between team members.
With proper communication, a close relationship and trust build among the employees, therefore promoting excellent working conditions. An atmosphere of support and cooperation is promoted by properly conveying expectations of the management team to the employees and vice – versa (相反的情况). Therefore, developing oral communication skills is important to success in life ahead.
How to improve oral communication? In the business world, individuals are expected to be confident about their beliefs and ideas. Therefore, they must include words like “in my opinion”, “as far as I know”. While improving skills on oral communication, people in a workplace must learn the art of listening. In addition, one must also have a positive body language during conversations. A person with a smiling face and positive attitude can raise the spirits of everyone around him. When we’re talking to someone, we must give the other person an opportunity to talk as it improves our listening ability.
Communication is an art and it can be improved by working on it constantly. Since it is not an overnight work, one needs to learn it by observing people who are good at it.
| Title | Oral communication skills in the workplace |
| 【小题1】 _______ | The art of using speech to convey information, thoughts and feelings to others. |
| Importance | ●The way we convey our thoughts plays a major 【小题2】____in building relationships. ●Understanding the task 【小题3】 __makes employees work towards the same goal. ●A clear flow of communication can easily 【小题4】 ______ the misunderstandings, conflicts and differences in opinions. ●Good relationships and trust among the employees built with proper communication can 【小题5】 _______ excellent working conditions. ●Conveying expectations can promote support and cooperation. |
| 【小题6】 ______ to improving oral communication | ●Use words like “in my opinion” to show your 【小题7】____ about your beliefs and ideas. ●Learn to be a good 【小题8】_______ in the workplace. ●Avoid using a【小题9】_______ body language during conversations ●Smile and be positive to delight the people around you. ●Give the other person a chance to talk in a conversation. |
| Conclusion | Communication can be improved with【小题10】______effort and we should learn from those who are good at it. |
D
You may picture firefighters holding a hose (水管) outside of a burning building, but the Golden Eagles Hotshots don’t fight fires quite that way. When they go into action, you may not even see a fire truck.
The Hotshots are firefighters who battle fires in wildness areas. But don’t think you’ll only find them in their home state California. Wherever there is a national wildfire emergency, the Golden Eagles Hotshots could be there.
But these firefighters don’t work the same way as firefighters in a big city. They work in areas where there are a large number of trees, bushes, and grass. They climb up and down steep hills to clear brush and burnable debris(残骸). They sometimes use water, but they often fight fire with fire!
They do that by lighting what are called “backfires,” which are small, controlled fires that burn up fuel in the path of large wildfires. That way, when the wildfire gets there, it has nothing to burn and nowhere to go, because all the burnable fuel has already gone up in smoke.
The Hotshots also clear away fuel using old-fashioned hard work. For example, they use a saw to cut away trees and heavy brush that could catch fire.
Of course there are times when the Golden Eagles Hotshots do have trucks to supply water to the fires. But the water is limited, and these guys have to rely on hard work more than anything. Physical fitness is very important. They have to be in great physical shape to handle steep hills and difficult terrain(地形) while carrying a 60-pound pack.
The Golden Eagles Hotshots definitely work hard for their pay. But thanks to their efforts, many lives have been saved, many houses have not burned, and countless trees are still standing.
【小题1】67. The firefighters mentioned in the passenger.
| A.do much of their work in California |
| B.avoid climbing steep hills in their work |
| C.do their work equipped with advanced tools. |
| D.carry out their work mostly in forests and mountains. |
| A.To signal for help. | B.To remove obstacles. |
| C.To protect trees and bushes. | D.To prevent the fire from spreading. |
| A.They are firefighters working in big cities. |
| B.Their work requires physical strength. |
| C.They are voluntary firefighters working for free. |
| D.They usually hold a hose to put out the fires. |
| A.Appreciative | B.Doubtful | C.Worried | D.Critical |