In the professional world, oral communication skills in the workplace, which is the art of using speech to convey information, thoughts and feeling to others, is important for the success of any organ 题目和参考答案——青夏教育精英家教网—

题目内容

In the professional world, oral communication skills in the workplace, which is the art of using speech to convey information, thoughts and feeling to others, is important for the success of any organizations.
The 21st century has been considered to be an era of communication. The way we convey our thoughts is of great importance in building relationships. In the workplace, there are employees of diverse cultural and educational backgrounds. This makes team working on a difficult task, but with a clear understanding of the task to be achieved, all members work towards the same goal. Misunderstandings, conflicts and differences in opinions are easily managed when there is a clear flow of communication between team members.
With proper communication, a close relationship and trust build among the employees, therefore promoting excellent working conditions. An atmosphere of support and cooperation is promoted by properly conveying expectations of the management team to the employees and vice – versa (相反的情况). Therefore, developing oral communication skills is important to success in life ahead.
How to improve oral communication? In the business world, individuals are expected to be confident about their beliefs and ideas. Therefore, they must include words like “in my opinion”, “as far as I know”. While improving skills on oral communication, people in a workplace must learn the art of listening. In addition, one must also have a positive body language during conversations. A person with a smiling face and positive attitude can raise the spirits of everyone around him. When we’re talking to someone, we must give the other person an opportunity to talk as it improves our listening ability.
Communication is an art and it can be improved by working on it constantly. Since it is not an overnight work, one needs to learn it by observing people who are good at it.

Title	Oral communication skills in the workplace
【小题1】 _______	The art of using speech to convey information, thoughts and feelings to others.
Importance	●The way we convey our thoughts plays a major 【小题2】____in building relationships. ●Understanding the task 【小题3】 __makes employees work towards the same goal. ●A clear flow of communication can easily 【小题4】 ______ the misunderstandings, conflicts and differences in opinions. ●Good relationships and trust among the employees built with proper communication can 【小题5】 _______ excellent working conditions. ●Conveying expectations can promote support and cooperation.
【小题6】 ______ to improving oral communication	●Use words like “in my opinion” to show your 【小题7】____ about your beliefs and ideas. ●Learn to be a good 【小题8】_______ in the workplace. ●Avoid using a【小题9】_______ body language during conversations ●Smile and be positive to delight the people around you. ●Give the other person a chance to talk in a conversation.
Conclusion	Communication can be improved with【小题10】______effort and we should learn from those who are good at it.

【小题1】Definition/Meaning/Concept
【小题2】role/part
【小题3】clearly
【小题4】manage
【小题5】improve/promote
【小题6】Approaches
【小题7】confidence
【小题8】listener
【小题9】negative
【小题10】constant

解析【小题1】归纳题：从第一段的句子：oral communication skills in the workplace, which is the art of using speech to convey information,可知只是口头交流的定义：答案是Definition/Meaning/Concept
【小题2】词义归纳题：从第二段的句子：The way we convey our thoughts is of great importance in building relationships.可知是起着重要作用：答案是role/part
【小题3】词性转化题：从第二段的句子：but with a clear understanding of the task to be achieved,可知答案是clearly
【小题4】词性转化题：从第二段的句子：Misunderstandings, conflicts and differences in opinions are easily managed when there is a clear flow of communication between team members.
可知答案是manage
【小题5】原词重现：从第三段的句子：With proper communication, a close relationship and trust build among the employees, therefore promoting excellent working conditions.可知答案是improve/promote
【小题6】词义归纳题：从第四段的句子：How to improve oral communication?可知答案是Approaches
【小题7】词性转化题从第四段的句子：individuals are expected to be confident about their beliefs and ideas.可知答案是confidence
【小题8】词义归纳题：从第五段的句子：While improving skills on oral communication, people in a workplace must learn the art of listening.可知答案是listener
【小题9】从第四段的句子：In addition, one must also have a positive body language during conversations.可知是填positive的反义词，答案是negative
【小题10】词性转化题：从第五段的句子：Communication is an art and it can be improved by working on it constantly.可知答案是constant

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It's common for kids of all ages to experience school anxiety - school-related stress．This is often most apparent at the end of summer when school is about to start again, but it can occur year-round．Where does the stress and anxiety come from?

Teachers

A good experience with a caring teacher can cause a lasting impression on a child's life—so can a bad experience．While most teachers do their best to provide students with a positive educational experience, some students are better suited for certain teaching styles and classroom types than others．If there's a mismatch （不协调） between student and teacher, a child can form lasting negative feelings about school or his own abilities．

Friends

Friends can also be a source of stress．Concerns about not having enough friends, not being in the same class as friends, not being able to keep up with friends in one particular area or another, and interpersonal conflicts are a few of the very common ways kids can be stressed by their social lives at school．Dealing with these issues alone can cause anxiety in even the most confident kids．

Bullies （欺凌弱小者）

Things have changed in the world of bullies since I was a kid．The good news is that

teachers and parents are paying more attention．Many schools now have anti-bullying pro-

grams and policies．Though bullying does still happen, help is generally more easily accessible

than before．

The bad news is that bullying has gone high-tech．Many students use the Internet, cell phones and other media devices to bully other students, and this type of bullying often gets very aggressive．One reason is that bullies can be anonymous （匿名的） and enlist other bullies to make their targets miserable．Another reason is that they don't have to face their targets． So it's easier to get rid of any empathy that they may otherwise feel．There are ways to fight against "cyber-bullying", but many parents aren't aware of them - and many bullied kids feel too overwhelmed to deal with the situation．

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