2019年春晚节目中岳云鹏、孙越相声为大家表演《家风》,弘扬了中国传统文化,展现了家风家教的传承,温暖了每一个中国人的心。假如你叫Jack,你所在的小区正在进行“模范家庭”的评选活动,请根据下表提示的内容给社区中心写一封英文推荐信向他们推荐你的家庭。

要 点

推 荐 理 由

家庭氛围

相互尊重、彼此关爱 ……

邻里关系

和睦相处、乐于帮助 ……

绿色生活

保护环境 ……

公益活动

志愿援助 ……

要求: 1.推荐信的内容必须包括所给要点,可适当发挥,不要简单翻译。

2.词数100字左右,开头和结尾已经写好,不计入总词数。

3.表达中请勿提及真实校名和姓名。

Dear Sir,

I would like to recommend my family for "Model Family" in our neighbourhood this year. There are five people in my happy family. They are my grandparents, my parents and me.

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

I hope we can get the award. I am looking forward to your answer.

Yours Faithfully

Jack

阅读D篇,根据短文内容,将下面方框中的句子还原到文章当中,使短文内容完整。

请将答案编号涂卡。

Complain(抱怨) Politely

Not everything goes the way you want it to. You may go to a restaurant and order a nice meal. But your order is wrong or not cooked properly. You may buy a product that breaks the next day.

1.However, if you speak angrily to people, they will become defensive(自卫的). Then they are less likely to help you. A more effective (有效的)way to get what you want is to stay calm.

Use polite language and a friendly tone of voice. Start with phrases such as, " I'm sorry to bother you, but. "or" Excuse me, but could you.?" For example, "I'm sorry to bother you, but I ordered potato soup, not vegetable, "Phrasing your complaint as a question also helps. 2.Could you help me? I just bought this phone case yesterday, but it's cracked.”

3.There is no faster way to make someone defensive than by blaming them. Use

the phrase.“ I know this isn't your fault, but…”or“There has been a misunderstanding.” 4.Blaming people isn’t as important as getting a problem fixed!

There are honest mistakes, but at times someone may try to take advantage of you. In that case, don’t say "Hey! You're trying to cheat me! "Instead, use the phrase, "I understood that.." For example. "I understood that the service charge was included in the price. Then give the person a chance to answer.

If you don't get what you want with polite conversation, ask to speak to a manager or supervisor. 5..

A. When trying to comet a problem, don’t blame (责备)the person you re talking to.

B. People like to be asked rather than told!

C. But usually, you'll find that polite words and a smile will resolve a situation.

D. These kinds of experiences make you want to complain.

E. These phrases let people know you are only angry at the situation

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