实现有效的沟通,建立良好的人际关系,不仅要善于言表、更要学会倾听。请你根据下表中所提供的信息,写一篇为“Being a Good Listener”的英文演讲稿。

为何倾听
表示尊重,增进理解,建立良好的人际关系
 
谁来倾听
 
家长倾听孩子
理解孩子,消除代沟,……
老师倾听学生
了解学生,满足需求,……
同学相互倾听
增进友谊,互帮互学,……
怎样倾听
(请考生联系自己拟定内容,列举两至三点。)

注意:对所给要点,逐一陈述,适当发挥,不要简单翻译。

  词数150左右。开头和结尾已经写好,不计入总词数。

Good afternoon, everyone!

   The topic of my speech today is“Being a Good Listener”.

                                       

                                       

                                       

                                        

                                       

                                       

                                        

                                       

                                       

                                        

                                       

                                       

                                        

                                       

                                       

                                       

                                       

                                       

                                       

                                        

                                       

                                       

                                        

                                       

Not long ago, an incident that happened at Walt Disney touched me greatly. A guest __16__ out of our Polynesian Village resort at Walt Disney was asked how she __17__ her visit. She told the front-desk clerk she had had a(n) _18__ vacation, but was heartbroken about __19__ several rolls of Kodak color film she had not yet __20__. At that moment she was particularly __21_ over the loss of the pictures she had shot at our Polynesian Luau, _22_ this was a memory she especially treasured.

 Now, please understand that we have no written service rules __23_ lost photos in the park. __24_, the clerk at the front desk __25__ Disney's idea of caring for our __26__. She asked the woman to leave her a couple rolls of _27__ film, promising she would take care of the rest of our show at Polynesian Luau.

 Two weeks later the guest received a __28__ at her home. In it were photos of all the actors of our show, _29__ signed by each performer. There were also __30_ of the public procession and fireworks in the park, taken by the front-desk clerk in her own __31_ after work. I happened to know this __32_ because this guest wrote us a letter. She said that _33_ in her life had she received such good service from any business.

 Excellent __34_ does not come from policy handbooks. It comes from people who __35_ -and from a culture that encourages and models that attitude.

16. A. working
B. checking
C. trying
D. staying
17. A. expected
B. realized
C. paid
D. enjoyed
18. A. disappointing
B. wonderful
C. uncomfortable
D. important
19. A. taking
B. dropping
C. losing
D. breaking
20. A. developed
B. taken
C. washed
D. loaded
21. A. silly
B. nervous
C. calm
D. sad
22. A. when
B. where
C. as
D. which
23. A. covering
B. finding
C. making
D. keeping
24. A. Excellently
B. Fortunately
C. Therefore
D. Quietly
25. A. understood
B. reminded
C. trusted
D. discovered
26. A. workers
B. guests
C. managers
D. clerks
27. A. printed
B. shot
C. unused
D. recorded
28. A. film
B. card
C. camera
D. packet
29. A. frequently
B. personally
C. alone
D. actually
30. A. rules
B. pictures
C. handbooks
D. performances
31. A. case
B. work
C. time
D. position
32. A. story
B. place
C. photo
D. show
33. A. only
B. almost
C. never
D. nearly
34. A. advice
B. experience
C. quality
D. service
35. A. care
B. serve
C. like
D. know
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