A. mean   B. make up    C. personal    D. regular    E. bet

  F. correct   G judgment    H. stand for    I. resource     J. especially

   Twenty years ago, kids in school had never even heard of the internet. Now, I (101)­­­_____  you can't find a single person in your school who hasn't at least heard of it. In fact, many of us use it on a (102) _______ basis and even have access to it from our homes! The "net" in "internet" should (103)______ network. A network is two or more computers connected together so that information can be shared, or sent from tree computer to another. It's kind of like a giant bulletin board that the whole world uses! But since anyone can put anything on the internet, you also have to be careful and use your best (104) ______ and a little common sense.

    Just because you read something on a piece of paper someone sticks on a bulletin board, it doesn't (105)______ it's good information, or even (106)______. So you have to be sure that whoever posted the information knows what they're talking about, (107) ______if you're doing research! But what if you're just emailing people? You still have to be very careful. If you've never met the person that you're communicating with online, you could be on dangerous ground! You should never give out any (108)_____ information to someone you don't know, not even your name! And just like you can't believe the information on every website out there, you can't rely on what strangers you "meet" on the internet tell you either. Just like you could (109)______ things about yourself to tell someone, someone else could do the same to you!

                     (E)

Directions: Read the following text and choose the most suitable heading from A-F for each paragraph. There is one extra heading which you do not need.

     A.  Keep his dignity

     B.  Be complete

     C.  Stay calm

     D.  Take responsibility

     E.  Make a plan

     F.  Be firm

It happens all the time. An employee asks for a salary increase. Your assistant wants a new piece of office equipment. A customer asks for a refund. If you want to say "no" effectively, study these simple principles and use them when you must turn down a request:

  96.       

When you must turn down a request, determine in advance exactly what you will say. Practice the conversation by yourself or with your friend so that you will feel more confident.

97. _______

Don't try to soften the blow by leaving some vague hope that things might change in the future. Indefinite suggestions like "maybe we can talk about this issue again in the future" or "I'd like to see if we can pull this together someday" will lessen your credibility.

  98. _______

   Explain your decisions as thoroughly as you can. To the extent that you are able, discuss the reasons behind your decision. While the individual may not be entitled to an explanation, she will appreciate getting one. If your explanation does nothing else, it will position you as a knowledgeable and concerned individual.

  99. ______

   In simple terms, when your employee, customer or associate leaves your office or get off the phone with you, he should feel that you have given him something of worth. It might be sincere thank for the efforts he made, or an honest expression of your confidence in him.

  100. ______

  The individual you are speaking with will probably not be happy with your decision. While your primary objective during the conversion is top deliver news, the individual may ask questions or even express anger. Be prepared to listen, but always remember to restate your decision firmly and politely if the individual shows any doubt or misunderstanding about what you said.

(D)

   In the survey of hospital patients, it was found that of the 196 interviewed, only 22 had listened to the hospital radio service since admission. One of the main reasons given for not listening was that although 50% of the patients knew about the service, only 9% knew the name of the station and how to receive it. Of these, only 3% were aware that their friends and relatives could send a get-well message or record dedication through the radio service. Another main cause of the low utilization of the service was the unserviceability of the bedside radio headsets. Of the 22 patients who had listened to the hospital station, ten said the reception was bad, five fair, and only seven said it was good. When asked if they would listen if the reception was better, 75% of the patients who never listened said they would do so. The most popular programs were found to be based on hospital-ward information and news, and health education; record requests came third.

  From this survey it was concluded that hospital radio stations needed higher financial support to extend their services, and, most importantly, a better maintenance, of the bedside radio headsets should be provided to improve reception of the broadcasts. There are over 250 independent hospital radio stations in the United Kingdom and they serve about three-quarters of the UK hospitals. Recently a survey was carried out on a random sample of these stations concerning their staffing, broadcasts and finance. Three hospitals also contributed information about the listening habits of almost 200 patients. The findings have been of great assistance to the people involved in patient services and have stimulated them to think critically about the radio facilities provided by the hospitals.

  To obtain information about the hospital radio stations, 30 hospital broadcasting organizations were randomly selected and questionnaires were sent out. Twenty-four (80%) were returned completed. From the replies it was found that an “average” station serves three hospitals and involves 33 people in the preparation and broadcasting of programs. Broadcasts are put out for about 28 hours a week, mainly in the evenings and at weekends. Only 17% and 21 % being broadcast in the mornings and afternoons respectively. All the stations used ward visiting to obtain record requests and many publicized their services by other means as well, for example, posters, inserts in patients’ guides and through local newspapers. Only 13% of the radio stations got a financial grant from the hospitals, although additional funding from voluntary organizations such as the hospitals’ league of friends goes to another 21%. The cost of a radio station to the hospital is therefore difficult to estimate, but various hospital administrators gave it as varying between £25-£2,000 per annum.

92. Many of the hospital patients did not listen to the hospital radio because _______.

A. they were unable to receive it on their bedside headsets

  B. their friends and relatives did not use the radio to send messages

  C. they didn’t know how to tune their radios

  D. they did not know the names of the programs being broadcast

93. Three-quarters of the patients interviewed about the radio service wanted ______.

A. technical improvements

  B. more factual programs

  C. fewer record requests

  D. increased medical information

94. The most popular method of advertising the radio stations’ services is _______.

A. through hospital publications

  B. using the local press facilities

  C. approaching the patients personally

  D. putting up posters in the wards

95. Almost a quarter of the radio stations received finance from __________.

A. hospital board grants

  B. various voluntary bodies

  C. the hospital administrators’ estimates

  D. a variety of other sources

                       (C)

   What is an insect? Insects of all kinds have existed on earth for millions of years. Sometimes we think of all insects as pests. Human life, however, would have a difficult time continuing without insects, because they pollinate plants and are a food source for many animals. Besides, insects, especially the social ones, are fascinating.

   One very interesting and useful social insect is the honey bee. Bees are considered social insects because they live and work together. They cooperate and communicate in order to survive. The bee lives in a beehive (蜂窝)  with other worker bees, and with the queen, who can lay thousands of eggs a day. The worker bees make wax used to create new cells inside the hive. Humans use this valuable beeswax in candles, cosmetics, expensive furniture polish, and other products. They also produce honey, a valuable food for humans (as well as for bees).

   Another fascinating social insect is the ant. Many types of ants live in colonies underground. There thousands of them build and maintain their "city." They keep it clean and free of enemies. They also cooperate to provide food, sometimes in a manner that looks human. For example, some ants actually raise their own food. One type of ant "farmer" keeps and cares for tiny insects that suck sweet sap from plants. Ant farmers milk them for this sap(汁液), just like actual farmers milk cows. The sap is then given as food to young ants and to the queen, whose main duty is to lay eggs. Another type of ant that produces its own food does so by gardening. These farmer ants take pieces of leaves into the colony and chew them up. The soft, chewed up leaves then sprout a fungus(霉菌) that the worker ants use to feed the queen and young ants. There are many other ways that ants cooperate to maintain and protect their colonies.

   There are also many other kinds of social insects. What makes them all so fascinating is their organization. Although each insect has certain tasks to perform, the entire hive or colony appears to function as one living organism.

88. What does the word pollinate probably mean?

   A. Fertilize.    B. Provide.    C. Cultivate.      D. Harvest.

89. What is one reason humans think that beeswax is valuable?

   A. It can only be found inside of a beehive.

   B. It provides good food for humans.

   C. It is used in many helpful products.

   D. It is a food source for many animals.

90. The passage is mainly about ________.

   A. different types of insects      B. the differences between bees and ants

  C. social insects and their features   D. the differences between insects and pests

91. Which of the following is NOT TRUE about bees and ants according to the passage?

    A. They both are social insects who live and work together.

    B. They both have their own queens whose main duty is to lay eggs.

    C. They need to communicate and cooperate so as to survive.

    D. They are fascinating insects who can raise and produce food.

(B)

    “Business is war.” The traditional language of business certainly makes it sound that way: winning the competition, getting market share, beating up suppliers, locking up customers. There are the victors and the losers.

    But today in doing business, you have to listen to stomers, work with suppliers, keep good relations-even with competitors. That doesn’t sound like war. Besides, there are few victors when business is looked upon as war.

    Most businesses succeed only if others also succeed. Business is competition and cooperation as well. In other words, business is war and peace.

    To bring together competition and cooperation, we turn to game theory. Game theory provides that whether one person wins or loses depends on what other people do. It is particularly effective when there are many interdependent(相互依存的)factors and no decision can be made in isolation(孤立)from other decisions.

    Game theory breaks down the game into key elements(要素):players, added values, rules, tactics(计谋), and scope(范围)(PARTS).Every element affects the result of the game. This means that each of the five elements gives you a way to change an existing game into entirely new one. Change one of the PARTS, and you change the whole.

    Why change the game? An old Chinese saying explains: If you continue on the course you’re heading, that’s where you’ll end up. Sometimes that’s good, sometimes not. You can play the game very well, and still suffer great loss. That’s because you’re playing the wrong game: you need to change it. Even a good game can be made into a better one. Real success comes from actively shaping the game you play-from making the game you want, not taking the game you find.

84.The author of this passage is _______ the idea that “Business is war.”

    A.in favor of      B.against         C.considering      D.doubtful of

85. “PARTS” stands for _______.

    A.players, added values, rules, tactics and scope  

    B.all of the elements in the game theory

    C.the parties in a game            

    D.the parts that affect the result of the game

86.The correct understanding of the underlined sentence in the last paragraph is _______.

    A.you are really good at playing the game, but you still lose it out

    B.you are so competitive that you beat up all of your competitors terribly

    C.you play the game too well to suffer great loss

    D.the competition is so hard that you have to put all your heart into it

87.The author emphasizes that _______.

    A.we shall play very hard     

    B.we shall continue in the course we are heading

    C.we shall play in the right direction 

    D.we shall always change no matter the change is good or not

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