13. 表示同意和不同意　Expressing agreement and disagreement

　a. 　Certainly/Sure/Of course.

　Yes，please.

　Yes，I think so.

　That's true.

　All right/OK.

　That's a good idea.

　I agree(with you)。

　b. 　No，I don't think so.

　I'm afraid not.

　I really can't agree with you.

　c. 　Yes，maybe.

　You may be right.

12. 请求允许和应答　Asking for permission and responses

　a. 　May I…？

　Can/could I…？

　b. 　Yes/Certainly.

　Yes，do please.

　Of course(you may)。

　That's OK/all right.

　C . I'm sorry，but…

　You'd better not.

11. 提供帮助和应答　Offers and responses

　a. 　Can I help you？/May I help you?

　What can I do for you?

　Here，take this/my…/Here you are.

　Let me…for you.

　Would you like some…？

　b. 　Thanks. 　That would be nice/fine.

　Thank you for your help. /Thank you for helping me.

　Yes，please.

　c. 　No，thanks/thank you.

　That's very kind of you，but…

10. 邀请和应答　Invitations and responses

　a. 　Will you come to…？

　Would you like to…？

　b. 　Yes. 　I'd love to…

　Yes. 　It's very kind/nice of you.

　c. 　I'd love to. 　But…

9. 遗憾和同情　Regrets and sympathy

　What a pity!

　I'm sorry to hear that.

8. 道歉和应答　Apologies and responses

　a. 　I'm sorry. (Sorry. )

　I'm sorry for/about…

　Excuse me.

　b. 　That's all right.

　It doesn't matter.

　That's nothing.

　Never mind.

7. 意愿　Intentions

　I'm going to…

　I will…

　I'd like to…

　I want/hope to…

6. 祝愿、祝贺和应答　Good wishes，congratulations and responses

　a. 　Good luck!

　Best wishes to you.

　Have a nice/good time.

　Congratulations!

　Happy birthday to you.

　b. 　Thank you.

　[注]回答对方只是对自己某一方面时，用“Thank you. ”而共有的节日要用“The same to you. ”

　c. 　Happy New Year!

　Merry Christmas!

　d. 　The same to you.

5. 感谢和应答　Thanks and responses

　a. 　Thank you(very much)。

　Thanks a lot.

　Many thanks.

　Thanks for…

　b. 　That's very nice of you.

　It's very kind of you to say so/do it.

　Thank you all the same.

　c. 　Not at all.

　That's all right. /It's my pleasure.

　You're welcome. /That's OK.

4. 打电话　Making telephone calls

　a. 　Hello! May I speak to…？

　Is that…(speaking)？

　b. 　Hold on，please.

　This is…speaking.

　He/She isn't here right now/at the moment.

　Can I take a message for you?

　c. 　I called to tell/ask you…

　d. 　Goodbye.