Once my friend Peterson bought a pack of chicken, the brand of which was very famous at that time. But when he got home he found that the chicken had gone bad. He took the chicken back to the shop and he was paid twice of the price. We may say now he should have been satisfied but my friend would not like to stop. He decided to write a letter to Frank, president of the company, who was also the founder of the chicken brand.

About a week later he received a letter written by the president himself. In the letter he apologized to my friend for it whole –heartedly .There was also a card in the envelope ,with which my friend could get another pack of chicken in any of the shops. In the end my friend was asked to answer some questions.

1. When and where did you buy the chicken?

2. What was the real problem of the chicken?

3. What did the shop ass istant say when you took the chicken back to the shop?

4. W hat do you think is the reason for the chicken to go bad?

5. What do you suggest we should do to get away from such problems?

Two days later, my friend also received a telephone call from the president’s office, asking whether he had received the letter as well as the card and then some other questions. Since then, my friend has always bought chicken of this brand whenever he wants to.

1.What did the friend get when he took the bad chicken back to the shop?

A. Another pack of chicken.

B. Two packs of chicken.

C. Double the price.

D. A whole-hearted apology.

2.What did the author’s friend do when he came back from the shop after he was paid back?

A. He felt satisfied with the result.

B. He wrote a letter to the President of the US.

C. He became very angry with the shop assistant.

D. He wrote a letter to the president of the company.

3.What is the author’s friend’s attitude towards the chicken brand?

A. He still believes in it.

B. He doesn’t believe it at all.

C. He will never buy it again.

D. He has never been satisfied with it.

4.What can we infer from the passage?

A. The company may still be a top brand now.

B. The president of the company is a responsible person.

C. The company must have closed down.

D. The author may also believe in the chicken brand.

下面是一篇文章，请将标有A-F的段落插入文章中标号为1- 5的合适位置，使这篇文章意义完整，结构连贯；其中有一个段落是多余的.w.^w.k.&s.5*u.c.#om.。

A punctual （准时的）person is in the habit of doing a thing at the proper time and is never late in keeping an appointment.

      ______.w.^w.k.&s.5*u.c.#om._He is always in a hurry and in the end loses both time and his good name. A lost thing may be found again，but lost time can never be regained. Time is more valuable than material things.__ ______.The unpunctual man is for ever wasting and mismanaging his most valuable assets as well as the assets of others'. The unpunctual person is always complaining that he finds no time to answer letters or return calls or keep appointments promptly.____ ___. He knows that he can not get through his huge amount of work unless he faithfully attends to every piece of work when it has to be attended to .

Failure to be punctual in keeping one's appointments is a sign of disrespect towards others. If a person is invited to dinner and arrives later than the appointed time，he keeps all the other guests waiting for him. _____.w.^w.k.&s.5*u.c.#om.___.

Unpunctuality，moreover，is very harmful when it comes to doing one's duty，whether public or private. Imagine how it would be if those who are put in charge of important tasks failed to be at their proper place at the appointed time.__ _.w.^w.k.&s.5*u.c.#om._

A. But the man who really has a great deal to do is very careful with his time and seldom complains because he lacks it.

B. The unpunctual man，on one hand，never does what he should do ahead of time.

C. In fact，time is life itself.

D. A man who is known to be habitually unpunctual is never trusted by his friends or

fellow men.

E. The unpunctual man，on one hand，never does what he has to do at the proper time.

F. All guests present ought to be respected by the host.

G. Usually this will be regarded as a great disrespect to the host and all other guests present.

My husband and son took a New York-to-Milwaukee flight that was supposed to leave Friday at 11:29 am. The flight boarded after 4 pm and didn’t leave the gate until 4:40, and half an hour later the pilot announced it would be another hour until takeoff. At that point a Jewish family, worried about violating the Sabbath （安息日）, asked to get off. Going back to the gate cost the plane its place in line for takeoff, and the flight was eventually cancelled. Was the airline right to grant that request?
M. W, Norwalk, CONN.
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Situations like that can bring out the worst in people. But despite the increasing resentment（怨恨） of a plane full of people, the pilot tried to do the right thing. He went out of his way to satisfy one family’s urgent need. He should not have done so.
Passengers bought tickets in the belief that the airline’s primary goal was to get them to their destination as close to the schedule as possible. Once they got on the plane and the doors are locked, it’s not correct to announce that the rules have changed and that a personal (as opposed to medical) emergency —no matter how urgent — might take precedence（优先）.
That would be just as true if turning back to the gate had merely cost a few minutes rather than doomed the flight entirely, since on a plane, even a slight delay can spread outward, from the people in the cabin to those meeting them to the passengers waiting to board the plane for the next leg of its journey and so on. It would also be true if the personal emergency were not religious — if someone suddenly realized she’d made a professional mistake that might cost her millions, and she had to race back to the office to fix it.
If a religious practice does nothing to harm others, then airlines should make a reasonable effort to accommodate it. Though that family has every right to observe the Sabbath, it has no right to enlist an airplane full of captive bystanders to help them do so. By boarding a flight on a Friday afternoon, the family knowingly risked running into trouble. The risk was theirs alone to bear.
【小题1】M. W. wrote the letter to ask whether ______.

My husband and son took a New York-to-Milwaukee flight that was supposed to leave Friday at 11:29 am. The flight boarded after 4 pm and didn’t leave the gate until 4:40, and half an hour later the pilot announced it would be another hour until takeoff. At that point a Jewish family, worried about violating the Sabbath （安息日）, asked to get off. Going back to the gate cost the plane its place in line for takeoff, and the flight was eventually cancelled. Was the airline right to grant that request?

M. W, Norwalk, CONN.

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Situations like that can bring out the worst in people. But despite the increasing resentment（怨恨） of a plane full of people, the pilot tried to do the right thing. He went out of his way to satisfy one family’s urgent need. He should not have done so.

Passengers bought tickets in the belief that the airline’s primary goal was to get them to their destination as close to the schedule as possible. Once they got on the plane and the doors are locked, it’s not correct to announce that the rules have changed and that a personal (as opposed to medical) emergency —no matter how urgent — might take precedence（优先）.

That would be just as true if turning back to the gate had merely cost a few minutes rather than doomed the flight entirely, since on a plane, even a slight delay can spread outward, from the people in the cabin to those meeting them to the passengers waiting to board the plane for the next leg of its journey and so on. It would also be true if the personal emergency were not religious — if someone suddenly realized she’d made a professional mistake that might cost her millions, and she had to race back to the office to fix it.

If a religious practice does nothing to harm others, then airlines should make a reasonable effort to accommodate it. Though that family has every right to observe the Sabbath, it has no right to enlist an airplane full of captive bystanders to help them do so. By boarding a flight on a Friday afternoon, the family knowingly risked running into trouble. The risk was theirs alone to bear.

1.M. W. wrote the letter to ask whether ______.

A．Any religious passenger has the right to ask the pilot to take off

B．The airline has the right to cancel the flight without any reason

C．A flight should meet any passenger’s need despite others’ benefit

D．A plane which has left the gate should give up taking off

2.What do we know from the reply letter?

A．The pilot did the right thing in spite of the fierce resentment.

B．The plane should turn back if anyone aboard is seriously ill.

C．Anybody who has boarded has no chance to get off the plane.

D．Any flight shouldn’t change its schedule no matter what has happened.

3.What does the underlined part in Paragraph 4 mean?

A．Turning back to the gate usually takes a plane quite a long time.

B．Nobody should take precedence to require the plane to turn back to the gate.

C．Even if it had taken a few minutes it was not right to turn back to the gate.

D．It was OK if turning back to the gate hadn’t caused the flight to be cancelled.

4.The author of the reply letter thinks that _________.

A．It’s right for the plane to turn back to the gate to save a passenger’s treasure

B．The Jewish family should give up observing the Sabbath after boarding

C．The biggest problem of turning back is to bring trouble to the pilot

D．The Jewish family had better avoid boarding on Friday afternoon

请认真阅读下面对话, 并根据各题所给的首字母的提示, 写出一个英语单词的完整、正确形式, 使对话通顺。

W：Hi, Tom, I'd like to know your views about smoking.

M：I agree that smoking can be（1） h______. So can be many other habits.

W：（2） L________ what?

M：Having candies, for instance.

W：How can you compare （3） b________ the two habits?  

M：Nowadays many people die from（4） e _______too much sugar.

  It makes people overweight．But（5） f ______ try to forbid sweets. 

W：Too much sugar is bad! But only the people who have too much.

M：What do you mean?

W：I mean smoking is not only bad for the smoker's （6） h______ but also affects

that of others. They force us to（7）b ___ the poison they blow into the air.          

M：Well, what do you suggest ought to be done?

W：I think smoking should be forbidden in all（8） P ______ places

like hospitals. restaurants and schools．

M：In this way, all the teachers will not be（9）a _____ to smoke at work.

W：That's right. Teachers should set good examples to the students.

I even think that whoever wants to be a teacher or a doctor, he should

be at least a（10）n________