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　　Are supermarkets designed to persuade us to buy more?When you enter a supermarket, 　　1　　 knows better than you do how you will 　　2　　－which way you will walk, where you will 　　3　　, what will make you 　　4　　 one product rather than another．When customers go into a shop, they 　　5　　 look to their left but move 　　6　　 towards the right．So supermarket 　　7　　 are usually on the left of the building, and the layout is designed to take shoppers 　　8　　 the store, aisle after aisle, from left to right．Then shoppers will pay attention to all the 　　9　　．

　　Fresh fruit and vegetables are 　　10　　 near supermarket entrances．This gives the impression that only 　　11　　 food is sold in the shop．　　12　　 food that everyone buys, like sugar and tea are put near each other．They are kept in different aisles so that customers are taken past other 　　13　　 foods before they find what they want．In this way, shoppers 　　14　　 to buy products that they do not 　　15　　．

　　People walk quickly through 　　16　　 aisles, but they move more slowly in wide aisle and give more attention to the products．One bestselling 　　17　　 for products is at the end of aisles, because shoppers slow down to turn into the next aisle．

　　Sweets are often placed at children’s 　　18　　 at the checkout．While parents are 　　19　　 to pay, children 　　20　　 the sweets and put them in the trolley．

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　　Anna Douglas was 72 years old when she started writing her newspaper column．She had been a school teacher before she retired(退休), but she needed to keep 　　1　　．She was even willing to work without pay．She then offered her 　　2　　 with a business that helped other businesses find jobs for old people．Every day she 　　3　　 other old folks like her．By talking with them, she 　　4　　 two things．Old people had abilities that were not 　　5　　．But old people also had some 　　6　　．She found a new purpose for herself then．

　　Through the years, she 　　7　　 to write stories about people for national magazines．There was now a new 　　8　　; old people tike herself．She began to write a newspaper column called“Sixty plus”, which was about 　　9　　 old．She writes about the problems of old people, especially their problems with being 　　10　　．

　　Anna Douglas uses her 　　11　　 ability to see the truth behind a problem．She understands 　　12　　 problems begin．For example, one of her 　　13　　 said that his grandchildren 　　14　　 the houses as soon as he came to visit．Mrs．Douglas 　　15　　 some ways for him to understand his grandchildren．

　　“It’s important to know 　　16　　 about your grandchildren’s world,”says Mrs．Douglas．“That means questioning and listening, and 　　17　　 is not what old people do best．Say good things to them and about them,”she continues．“Never try to 　　18　　 your grandchildren or other young people．Never 　　19　　 your opinion．Don’t tell them what they should do．　　20　　, they have been taught they should have respect for old people．The old should respect them as well．”

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