完形填空

　　More and more electronic devices and services in our daily life mean we have too many passwords and numbers to remember．Passwords help us protect our 　　1　　 and privacy, however, however, they also bring us a lot of 　　2　　．

　　Every day I need to remember much 　　3　　 information．Every morning I 　　4　　 my cell phone-it needs a password．I get to work and I have to have 　　5　　 my computer with a password．Like many people in Britain, I have two bank 　　6　　．One needs a five-digit number and a password; 　　7　　 needs a six-digit number and a memorable place name．I have an online savings account that needs a different password 　　8　　 the password for my bank account．

　　　　9　　 you never use a computer, you can be 　　10　　 by the password overload．Look in your wallet．Your probably 　　11　　 four or five credit cards．In these days of chip and pin, these are virtually useless if you do not have the magic four-digit numbers．The banks 　　12　　 you not to have the same number for all your cards．Give me a break．Am I going to carry five different random(随机的)four-digit numbers in my head?　　13　　, I'm not Good Will Hunting．

　　I've tried systems to help me 　　14　　－such as using the names of favorite films or members of my extended family; but none seems to 　　15　　．So what is the solution?

　　If you are a technical expert, you can download a“password safe”．These are programs that 　　16　　 all your passwords so they can be used for accessing sites．The problem is that you can only use this on your home computer, and if that get 　　17　　 you are in trouble．

　　Some of the banks are starting to 　　18　　 customers a“dongle(适配器)”, which is a portable password device that plugs into your computer．This is an electronic version of writing the password down on a piece of paper．The 　　19　　 is that dongles cost money and if the one your bank gives you doesn't let you store other websites' passwords, you could 　　20　　 carrying a dozen dongles in your pocket．

　　Well, putting all your cash in a box under the bed never seems so attractive．

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完形填空：

　　I consider myself something of an expert on apologies．A quick temper has 　　1　　 me with plenty of chances to make them．In one of my earliest 　　2　　, my mother is telling me,“Don’t watch the 　　3　　 when you say,“I’m sorry”．Hold your head up and look straight at the person in the 　　4　　, so he’ll know you 　　5　　 it．

　　My mother thus made the key point of a 　　6　　 apology：it must be direct．You must never 　　7　　 to be doing something else．You do not 　　8　　 a pile of letters while apologizing to a person 　　9　　 in position after blaming him or her for a mistake that turned out to be your 　　10　　．You do not apologize to a hostess, whose guest of honor you treat 　　11　　, by sending flowers the next day without mentioning your bad 　　12　　．

　　One of the important things we should have for an 　　13　　, apology is a readiness to answer for our careless mistakes．We are used to making 　　14　　, which leaves no 　　15　　 for the other person to 　　16　　 us．Since most people are open-hearted, the no excuse apology leaves both parties feeling 　　17　　 about themselves．That, after all, is the 　　18　　 of every apology．It 　　19　　 little whether the apologizer is wholly or only partly at fault：answering for one’s 　　20　　 encourages others to take their share of the blame．

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