(B)
HOW TO ORDER
Ordering from BooksFirst is easy and safe.
SELECTING YOUR BOOKS
When you have found a book you would like to order, just click on Add to Basket and it will be added to your shopping basket T0 make it easy to keep track of the books you've selected. My Shopping Basket will display your choices wherever you are on the site. When you're ready to place your order, select View Basket.
VIEW BASKET
This is where you select the postal destination for your order, indicate whether you would like Next Day Delivery in the UK and choose gift - wrapping. You can also amend(修改) the contents of your basket by making any changes and then selecting Update Basket. Overseas customers ordering three or more books can also request reduced airmail charges here When you're happy with the contents of your shopping basket, go to the
Secure Checkout
THE ORDER FORM
After you've completed the order form you  will receive an on – screen acknowledgment. This wilt be followed by an email confirming the details of your order. We will then inform you when your order has been sent. if this is your first order, we will
also inform you of your personal BooksFirst account number.
YOUR FIRST ORDER
We'll send to you a personal account number after you have placed your first order. For following orders, all you need to do is enter your personal account number and email address.
RETURNING CUSTOMERS
If you have ordered from us before, online, by mail or telephone, you will have already owned a personal account number. You then only need to complete the full order form. Using your account number allows us to find your details from our records (they are not accessible online). However, you do not need your BooksFirst personal account number to place an order - simply present all the required details on the order form. If you don’t have a note of your account number , just Contact US so that we can supply it to you .
68．We can probably read this advertisement__________.
A．in a newspaper               B．in a magazine          C．on the Internet    D．on TV
69．The information under RETURNING CUSTOMERS is , for those_________.
A．who have forgotten their BooksFirst account numbers
B．who haven’t not their BooksFirst account numbers
C．who have experienced BooksFirst online shopping before
D．who have never done online shopping before
70．Which of the following is True?
A．You must put what you choose in a basket as you do in a supermarket
B．You can find your Shopping Basket nowhere but in View basket
C．You can get an account number only after you place an order online
D．You will pay less if you buy over three books overseas at a time
71．The purpose of this advertisement is_______
A．to promote the sale of books
B．to show the ways of ordering
C．to help readers apply for account numbers
D．to supply account numbers to readers

B

How do apology languages work? Have you ever tried to apologize, only to be refused? It may be that you were offering a partial apology in a “language”, that was foreign to your listener. The five languages of apology include:

Apology Language 1: “I am sorry.”

List the hurtful effects of your action. Not “I am sorry if …”, but “I am sorry that…”. You might ask if they want to add any points that you have not recognized.

Apology Language 2:“I was wrong.”

Name your mistake and accept fault. Note that it is easier to say “You are right” than “ I am wrong”, but the latter carries more weight.

Apology Language 3: “What can I do to make it right?”

How are you now? How shall I make amends(弥补) to you? How can I restore your confidence that I love you— even though I was so hurtful to you?

Apology Language 4: “I’ll try not to do that again.”

Engage in problem-solving. Don’t make excuses for yourself such as, “Well, my day was just so…” Instead, offer what you will change to prevent yourself from putting them in the same bad situation again.

Apology Language 5: “Will you please forgive me?”

Be patient in seeking forgiveness. They may need some time or greater clarification(澄清) of your input from Apology Languages 1-4.

Finally, your apology may not be accepted, but at least you know that you have been faithful in offering a sincere olive branch(橄榄枝) of peace.

1.The passage mainly talks about___________

A．5 tips for apologies that work              B．5 ways of refusing apologies

C．the function of apology languages           D．the importance of apology languages

2.According to Paragraph 1, your apology may be refused mainly because________

A．your listeners can’t understand your dialect.

B．your listeners can’t hear what you said clearly.

C．your apology is not sincere.

D．your apology is not expressed well enough.

3.When offering an apology, which of the following does the author prefer?

A．“You are right”                        B．“I am sorry if …”

C．“I was wrong.”                        D．“Well, my day was just so…”

4.In the last paragraph, the author tells us even if your apology may not be accepted, at least ___________.

A．It’s your fault any more                 B．your mind will be at peace

C．your friend will make peace with you.        D．your apology is true to your heart

B

How does it happen that children learn their mother tongue SO well?When we compare them

With adults learning a foreign language，we often find this interesting fact．A little child without

knowledge or experience often succeeds in a complete mastery of the language．A grown—up person with fully developed mental powers，in most cases，may end up with a faulty and inexact corflllland．What accounts for tllis difference?

Despite other explanations。tlle real answer in my opinion hes partly in the child himself，partly in the  behaviour of the people around him．In the first place，the time of learning the mother tongue  in the most favorable of all，namely，the first years of hfe．A child hears it spoken from morning till night and，what is more important，always in its genuine form，with the right pronunciation，rightIntonation，right use of words and right structure．He drinksin all the words and expressions which come  to him in a hsh．ever—bubbhng spring．There is no resistance：there is perfect assimilation．

Then the child has，as it were，private lessons all the year round，while an adult language—

student has each week a limited number of hours which he generally shares with others．The child

has another advantage：he hears the language in all possible situations，always accompanied by the

right kind of gestures and facial expressions．Here there is nothing unnatural，such as is often found

In  language lessons in schools，when one talks about ice and snow in June or scorching heat in January  And what a child hears is generally what immediately interests him．Again and again，when his attempts at speech a聪successful，his desires are understood and fulfilled．

Finally，though a child’S“teachers”may not have been trained in language teaching，their re-

lations with him are always close and personal．ney take great pains to Inske their lessons easy．

60．’rhe main idea of the passage is——．

A．to tell why the native language is learnt SO well by children

B．to teach children to learn their lllothei"language we

C．to show that children’S teacher should take great p8ins to make their lessons easy

D．to do research into the difference between children and adults

61．What does the underlined phrase“dlq．nks in”in paragraph 2 mean?

A．drinks alcohol    B．has a drink of    C．takes in D．tastes

62．An adult has more difflculties in learning foreign languages well for the reason that_____．

A．children are more indiligent than adults

B．adults pay less attention to learning／anguages than children．

C．children have private lessons all the year around

D．an adult language—student has limited time to share with others

63．Ⅵmo ale the teachers teaching a child to learn his mother language?

A。His parents．    B．His teachers．    C．People around him．D．Himself．

(B)

HOW TO ORDER

Ordering from BooksFirst is easy and safe.

SELECTING YOUR BOOKS

When you have found a book you would like to order, just click on Add to Basket and it will be added to your shopping basket T0 make it easy to keep track of the books you've selected. My Shopping Basket will display your choices wherever you are on the site. When you're ready to place your order, select View Basket.

VIEW BASKET

This is where you select the postal destination for your order, indicate whether you would like Next Day Delivery in the UK and choose gift - wrapping. You can also amend(修改) the contents of your basket by making any changes and then selecting Update Basket. Overseas customers ordering three or more books can also request reduced airmail charges here When you're happy with the contents of your shopping basket, go to the

Secure Checkout

THE ORDER FORM

After you've completed the order form you  will receive an on – screen acknowledgment. This wilt be followed by an email confirming the details of your order. We will then inform you when your order has been sent. if this is your first order, we will

also inform you of your personal BooksFirst account number.

YOUR FIRST ORDER

We'll send to you a personal account number after you have placed your first order. For following orders, all you need to do is enter your personal account number and email address.

RETURNING CUSTOMERS

If you have ordered from us before, online, by mail or telephone, you will have already owned a personal account number. You then only need to complete the full order form. Using your account number allows us to find your details from our records (they are not accessible online). However, you do not need your BooksFirst personal account number to place an order - simply present all the required details on the order form. If you don’t have a note of your account number , just Contact US so that we can supply it to you .

68．We can probably read this advertisement__________.

A．in a newspaper               B．in a magazine          C．on the Internet    D．on TV

69．The information under RETURNING CUSTOMERS is , for those_________.

A．who have forgotten their BooksFirst account numbers

B．who haven’t not their BooksFirst account numbers

C．who have experienced BooksFirst online shopping before

D．who have never done online shopping before

70．Which of the following is True?

A．You must put what you choose in a basket as you do in a supermarket

B．You can find your Shopping Basket nowhere but in View basket

C．You can get an account number only after you place an order online

D．You will pay less if you buy over three books overseas at a time

71．The purpose of this advertisement is_______

A．to promote the sale of books

B．to show the ways of ordering

C．to help readers apply for account numbers

D．to supply account numbers to readers

 B

How does it happen that children learn their mother tongue SO well?When we compare them

With adults learning a foreign language，we often find this interesting fact．A little child without

knowledge or experience often succeeds in a complete mastery of the language．A grown—up person with fully developed mental powers，in most cases，may end up with a faulty and inexact corflllland．What accounts for tllis difference?

   Despite other explanations。tlle real answer in my opinion hes partly in the child himself，partly in the  behaviour of the people around him．In the first place，the time of learning the mother tongue  in the most favorable of all，namely，the first years of hfe．A child hears it spoken from morning till night and，what is more important，always in its genuine form，with the right pronunciation，rightIntonation，right use of words and right structure．He drinks in all the words and expressions which come  to him in a hsh．ever—bubbhng spring．There is no resistance：there is perfect assimilation．

  Then the child has，as it were，private lessons all the year round，while an adult language—

student has each week a limited number of hours which he generally shares with others．The child

has another advantage：he hears the language in all possible situations，always accompanied by the

right kind of gestures and facial expressions．Here there is nothing unnatural，such as is often found

In  language lessons in schools，when one talks about ice and snow in June or scorching heat in January  And what a child hears is generally what immediately interests him．Again and again，when his attempts at speech a聪successful，his desires are understood and fulfilled．

  Finally，though a child’S“teachers”may not have been trained in language teaching，their re-

lations with him are always close and personal．ney take great pains to Inske their lessons easy．

60．’rhe main idea of the passage is——．

  A．to tell why the native language is learnt SO well by children

  B．to teach children to learn their lllothei"language we

  C．to show that children’S teacher should take great p8ins to make their lessons easy

  D．to do research into the difference between children and adults

61．What does the underlined phrase“dlq．nks in”in paragraph 2 mean?

  A．drinks alcohol    B．has a drink of    C．takes in D．tastes

62．An adult has more difflculties in learning foreign languages well for the reason that_____．

  A．children are more indiligent than adults

  B．adults pay less attention to learning／anguages than children．

  C．children have private lessons all the year around

  D．an adult language—student has limited time to share with others

 63．Ⅵmo ale the teachers teaching a child to learn his mother language?

  A。His parents．    B．His teachers．    C．People around him．D．Himself．