单词拼写（共10小题；81-90每小题1分，满分10分）
根据下列句子所给汉语意思或单词首字母，写出空缺处各单词或词组的正确形式。(将单词写在答案页本题的横线上)
1. It’s quite o________ that he isn’t telling the truth because his face becomes red.
2. An old lady was killed in the hotel ,so nobody there was allowed to leave without p_________.
3. Zhao Benshan’s h__________ words made every audience present laugh.
4. We cannot e              without food as well as water.
5. Diets are most effective when they are _______(结合) with exercise.
6.Whether there is life in outer-space remains a mystery,          (使困惑) many scientists.
7. __________(恐惧) of the terrible scene, the girl ran away in terror.
8. I will never forget the __________(给人深刻印象的) speech he made. 
9. She seems g____________ (真诚的) ，but I still don’t know whether I should trust her.
10. Smoking  m___________（增加） the risk of heart attacks and other health problems.

My mother is a diligent and kind woman. She is very busy from morning till night. As a teacher, she works hard.     1  Both my brother and I love her dearly as she loves us.
My mother has been teaching math at a middle school in my hometown. She goes to work early in the morning and does not return home until late in the afternoon.  2  She treats them with patience and teaches them well. For her excellent quality and very good teaching results, she has been elected as a model teacher several times.
   3   Every day, when she comes back home from work, she sets about doing housework, sweeping the living room and bedrooms or cleaning the furniture, and putting everything in good order. She seems to be busy all the time. As she has been very busy working every day, she looks older than her age. But she looks as cheerful and happy as ever. Mother never buys expensive dresses for herself, but she often buys some inexpensive but high quality clothes for us.   4   She just eats a plain meal outside when she is too busy to cook herself. She lives a busy yet simple life, without any complaints.
Often she says to us, “work while you work, and play while you play. That is the way to be happy and gay. If you do not work, you will become lazy and be of no use to society”. What a piece of good advice this is!   5  This advice of hers will always serve as a guide to my behavior. My mother is great indeed, and I always feel proud of her.

My mother has been a true inspiration to me and changed the way I look at life．Since my birth she has made it evident that I would become __1   and that I would be one of the great ones．She has taught me that I can do anything if I put my__2 to it．
As a young boy, I struggled to achieve tasks that came   3__ to others．I had problems with writing, reading and especially Speaking．I didn't talk the way __4__ kids did and did not respond, to questions or stay alert （警觉的） to my surroundings．;My reading was poor 5  with teachers helping me, and my speech was hard to __6___My writing was not at the   7 it should have been．Even simple things like knowing-my left from my right or being able to snap my fingers （弹手指） were   8  ．
My mother  9   all my challenges and as a professor with a PH．D, decided to __10  the situation early in my development．She didn't want me to 11   ．After-a while, we did indeed get over all the problems that had  12  me．She spent hours every day _13_ me everything I needed to know, determined to help me learn．_14__ her I would not be anywhere close to the level I am now．      
In addition, she gave __15__ for my life．She told me what to do and what not to do． Her expectations have always been high    16_ she knows that I can do it．For that, I thank her．She would not allow her son to be incapable．She never __17__ on me, and to this day she tells me education is a must．I will be a  18__ person if I continue to follow her lead．She encourages me to study hard for my   19__and attend college．
She used her gifts as a__20__ to help a child—her child—and now I have the opportunity to become something．

（共5小题；每小题2.5分，满分12.5分）

根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

My mother is a diligent and kind woman. She is very busy from morning till night. As a teacher, she works hard.  1  Both my brother and I love her dearly as she loves us.

My mother has been teaching math at a middle school in my hometown. She goes to work early in the morning and does not return home until late in the afternoon.  2  She treats them with patience and teaches them well. For her excellent quality and very good teaching results, she has been elected as a model teacher several times.

 3  Every day, when she comes back home from work, she sets about doing housework, sweeping the living room and bedrooms or cleaning the furniture, and putting everything in good order. She seems to be busy all the time. As she has been very busy working every day, she looks older than her age. But she looks as cheerful and happy as ever. Mother never buys expensive dresses for herself, but she often buys some inexpensive but high quality clothes for us. 4  She just eats a plain meal outside when she is too busy to cook herself. She lives a busy yet simple life, without any complaints.

Often she says to us, “Work while you work, and play while you play. That is the way to be happy and gay. If you do not work, you will become lazy and be of no use to society”. What a piece of good advice this is!   5  This advice of hers will always serve as a guide to my behavior. My mother is great indeed, and I always feel proud of her.

A. She enjoys listening to classic music.

B. She loves her students and cares for them.

C. Can you tell us something about your mother?

D. I never forget it and always bear it in my mind.

E. My mother is hard-working and never wastes money.

F. She never goes to expensive restaurants to enjoy meals.

G. As a mother, she takes good care of us and gives us every comfort.

根据短文内容，从短文后的选项中，选出能填入空白处的最佳选项，选项中有两项为多余选项。

    Is the customer always right?    Shopping is very much a part of a country’s culture, and

attitudes to shopping and consumers vary from country to country just as much as climate or taste

in food.

Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable（可支配的）income．This has meant failing prices，plenty of special offers and a re-examination of what customer service really means． In restaurants in the south of the USA，for example，waiters compliment．（恭维）you on your clothes，ask about your day，compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction．

Anyone who has waited 30 minutes to be served in fl restaurant may possibly dream of such customer service． a fact，different nationalities expect different types of service．As a friend of mine once told me，"By the end of evening I had spent as much time talking to the waiter as to my wife．"

A Chinese-American friend loves telling people about how her Chinese mother shops for clothes．First of all she waits until they are on sale． And later she finds some small fault with the product and demands a further reduction．She never buys anything at the regular price．Could you imagine trying such ways in department stores in other countries?

Attitudes to service are，of course，affected by employers’ attitudes to their workers．As American waiters heavily depend on tips，they have to provide more service．But is this fair? It might not be a case of"Is the customer always right ?"but a case of” How much service is it fair to expect?"

A．People often point to America as an example of good customer service．

B．It is a question of expectations．

C．Do we think it is fair to ask shop assistants to work late evenings or on Sundays?

D．Then she asks for a discount until she gets an even better price．

E．The answer，it seems，depends on which country you are in．

F．The way we shop shows the way we get along with other people．

G．However，do Europeans really want US style service?