In the professional world, oral communication skills in the workplace, which is the art of using speech to convey information, thoughts and feeling to others, is important for the success of any organizations.

The 21st century has been considered to be an era of communication. The way we convey our thoughts is of great importance in building relationships. In the workplace, there are employees of diverse cultural and educational backgrounds. This makes team working on a difficult task, but with a clear understanding of the task to be achieved, all members work towards the same goal. Misunderstandings, conflicts and differences in opinions are easily managed when there is a clear flow of communication between team members.

With proper communication, a close relationship and trust build among the employees, therefore promoting excellent working conditions. An atmosphere of support and cooperation is promoted by properly conveying expectations of the management team to the employees and vice – versa (相反的情况). Therefore, developing oral communication skills is important to success in life ahead.

How to improve oral communication? In the business world, individuals are expected to be confident about their beliefs and ideas. Therefore, they must include words like “in my opinion”, “as far as I know”. While improving skills on oral communication, people in a workplace must learn the art of listening. In addition, one must also have a positive body language during conversations. A person with a smiling face and positive attitude can raise the spirits of everyone around him. When we’re talking to someone, we must give the other person an opportunity to talk as it improves our listening ability.

Communication is an art and it can be improved by working on it constantly. Since it is not an overnight work, one needs to learn it by observing people who are good at it.

Title

Oral communication skills in the workplace

(76) _______

The art of using speech to convey information, thoughts and feelings to others.

Importance

●The way we convey our thoughts plays a major (77)____in building relationships.

●Understanding the task (78) __makes employees work towards the same goal.

●A clear flow of communication can easily (79) ______ the misunderstandings, conflicts and differences in opinions.

●Good relationships and trust among the employees built with proper communication can (80) _______ excellent working conditions.

●Conveying expectations can promote support and cooperation.

(81) ______ to improving oral communication

●Use words like “in my opinion” to show your (82) ____ about your beliefs and ideas.

●Learn to be a good (83) _______ in the workplace.

●Avoid using a (84) _______ body language during conversations

●Smile and be positive to delight the people around you.

●Give the other person a chance to talk in a conversation.

Conclusion

Communication can be improved with (85) ______effort and we should learn from those who are good at it.

76.___________ 77.___________ 78.___________ 79.____________ 80.____________

81.___________ 82.___________ 83.___________ 84.____________ 85.____________

More than a hundred adults and kids gather for the Star Party on a cold evening, chattering excitedly as they stand in the dark on a Virginia hillside. The odd thing is, no one has turned on a flashlight, and no streetlights or house lights wink(闪烁) on around them.

These people have traveled to the countryside more than an hour from Washington, D. C., to get away from the glow of city lights.  That's because they are attending a star party. Star parties are gatherings where professional and amateur astronomers set up their telescopes and invite people to come learn about the night sky. Getting away from light pollution, or artificial skylight from buildings for example,  helps stargazers (看星星的人) see objects in the sky much better.

At this star party, Sean O'Brien of the National Air and Space Museum’s Einstein Planetarium starts off by asking the crowd to simply look up and take in all they can see. He points out plenty of things that can be seen without special equipment. Stars, satellites, and even the Andromeda galaxy(仙女座) can be found if you know where to look.

After that, several dozen astronomers offer close-up views. Each has focused their telescope on a different part of the sky. As kids take a look, the owner gives a mini-lesson.

O’Brien says you can have your own star party at home and learn a lot just by paying attention to what's happening up above. "Watch the sky as the seasons pass, and you will see that it changes," he says. "Or start with the moon. Notice when and where you are seeing it—maybe even in the early morning while you wait for the school bus. "

72. What was it special about the Star Party ?

A. It was organized by the local authority.              B. It was carried out without any lights.

C. It was so cold that people chatted to cheer up.          D. It was held in the town center of Virginia

73. According to the passage, who were involved in the activity ?

a. some invited guests                  b. some government officials

c. some experts in astronomy      d. those who were interested in astronomy

e. students who were major in agriculture

A. a, c, d                   B. a, d, e                   C. b, d, e                 D. c, d, e

74.  From the passage, we can infer that if you want to see the objects in the sky            .

A. you'd better escape from pollution and sunlight

B. you'd better follow Sean O'Brien's guidance

C. you'd better buy some advanced equipment

D. you'd better make use of your imagination

75. Which of the following can be best describe what O'Brien says about discovering the stars'?

A. Roman is not built in a day.           B. No pains, no gains.

C. All roads lead to Roman.             D. Time and tide wait for no man.

A farm planted levels or floors is called a vertical(垂直的)farm. A skyscraper type building can house a vertical farm. Since the garden is built upwards,rather than outwards,it requires much less space than a conventional farm.

The world is quickly running out of room for conventional farming. Vertical farms could be a key to this situation. An 18­story vertical farm could feed as many as 50,000 people,all in an area which is the size of the average city block. Vertical farms in the city could cut down on transportation costs as well. Think about the amount of fuel it takes to transport food from farmland to city. The resources saved would be surprising. Besides saving travel time,food would be delivered in fresher condition and with less damage.

There is a growing concern about the use of pesticides(杀虫剂) in agriculture today. But the vertical farm would be a greenhouse type environment, avoiding the need for a large number of pesticides. Vertical farms can be built in a contained space,therefore they are an excellent solution for living well in an environment far different from our own. Hydroponics(水耕法) could be a big part of vertical gardening. This would reduce the amount of soil needed to grow food. Of course,not all food does well with this type of planting,but there are many crops that actually seem to do better.

In some climates,a lack of sunlight creates a short growing season. The solar power option may not work as well here. The addition of grow lights would make it possible to grow crops in vertical gardens in these areas .In other words,we could grow crops in areas where we never could before.

Vertical farms may just be a concept for now,but they are a concept that will solve many of our problems in the future.

68.According to the passage, a vertical farm________.

       A.is mainly built outwards                    B.is dependent on solar power

       C.is planted on levels upwards                D.is only an environmental friendly farm

69.Compared to the conventional farm, the vertical farm can________.

       A.depend far less on sunlight                 B.greatly increase the use of soil

       C.help to protect the limited gardens       D.reduce the use of harmful pesticides

70.It can be learned from the passage that vertical farms________.

       A.have been put into use              B.only use hydroponics to grow food

       C.need less room than conventional farms D.may increase the transportation costs

71.What would be the best title for the passage?

       A.Vertical farms for our future           B.Ways to deal with future problems

       C.Vertical farms and green skyscrapers    D.Making Full Use of Our Limited Land

Traditional fairytales(童话) are being given up by parents because they are too scary for their young children, a study found.

Research uncovered that one in five parents has got rid of old literature such as Snow White and the Seven Dwarves and Rapunzel in favor of more modern books.One third of parents said their children have been left in tears after hearing the gruesome details of Little Red Riding Hood.And nearly half of mothers and fathers refuse to read Rumplesliltshin to their kids as the themes of the story are kidnapping and killing.Similarly, Goldilocks and the Three Bears was also a tale likely to be left on the book shelf as parents felt it forgives stealing.

The survey of 2,000 adults was completed to mark the launch of the hit US drama GRIMM ( 格林童话剧) , which starts tonight at 9pm on Watch, and sees six drama series based on traditional fairytales.

The survey found a quarter of parents questioned wouldn’t consider reading fairytales to their kids.And 52 percent of the parents said Cinderella didn’t send a good message to their children as it describes a young woman doing housework all day.

Steve Hornsey, General Manager of Watch, said: "Bedtime stories are supposed to calm children down and send them off to sleep soundly.But as we see in GMMM, fairytales can be dark and dramatic so it’s understandable that parents worry about reading them to young children.As adults we can see the innocence in fairytales, but a five - year - old child could take them too literally.Despite the dark nature of classic fairytales as we see in GRIMM, good will defeat evil and there is always a moral to the story."

The study also found two thirds of mums and dads try to avoid stories which might give their children nightmares.The most popular book read at bedtime is now 'The Very Hungry Caterpillar' by Eric Carle.

However half of parents said traditional tales are "more likely to have a strong moral message than a lot of modern kids' books, such as The Gruffato, The Hungary Caterpillar and the Mr. Men books.

64. Classical works for children are being avoided by parents they think           .

A. they contain unmoral themes                              B. they are terrifying

C. they encourage stealing, kidnapping and killing      D. they are tired of answering questions

65. What does the underlined word "gruesome" mean?

  A. Very horrible       B. Very amusing          C. Very disappointing         D. Very amazing

66. Which stories are the popular bedtime stories that parents like to tell their children now?

A. Snow White and the Seven Dwarves and Cinderella

B. The Very Hungry Caterpillar and Little Red Riding Hood.

C. The Very Hungry Caterpillar and Mr. Men

D. Goldilocks and the Three Bears and Cinderella

67. According to Steve Hornsey , adults can see innocence in a fairy tale but a 5-year-old child might ______.

A. think it is different from the reality           B. dislike it because it is scary

C. believe exactly what the tale says           D. feel there is a moral to the story

Here are some of the world’s most impressive subways

The Tokyo Metro

and Toei Lines

Features: The Tokyo Metro and Toei lines that compose Tokyo’s massive(庞大的)subway system carry almost 8 million people each day, making it the busiest system in the world. The system is famous for its oshiya— literally, “pusher”— who pushes passengers into crowded subway cars so the doors can close. And you think your commute (上下班路程) is hell.

The Moscow Metro

Features: The Moscow Metro has some of the most beautiful stations in the world. The best of them were built during the Stalinist era and feature chandeliers(枝形吊灯), marble moldings and elaborate murals(精美的壁画). With more than 7 million riders a day, keeping all that marble clean has got to be a burden.

The Hong Kong MTR

Features: The Hong Kong MTR has the distinction of being one of the few subway systems in the world that actually turns a profit. It’s privately owned and uses real estate development along its tracks to increase income and ridership. It also introduced “Octopus cards” that allow people to not only pay their fares electronically, but buy stuff at convenience stores, supermarkets, restaurants and even parking meters. It’s estimated that 95 % of all adults in Hong Kong own an Octopus card.

Shanghai Metro

Features: Shanghai is the third city in China to build a metro system, and it has become the country’s largest in the 12 years since it opened.Shanghai Metro has 142 miles of track and plans to add another 180 miles within five years. By that .point, it would be three times larger than Chicago “L”. The system carries about 2.18 million people a day.

The London

Metro

Features: Londoners call their subway the Underground, even though 55 percent of it lies above ground. No matter when you’ve got the oldest mass-transit system in the world, you can call it anything you like.Trains started in1863 and they’ve been running ever since. Some 3 million people ride each day, every one of them remembering to “Mind the gap”.

60. Which one can provide the riders some wonderful decorations at the stations?

  A. The Tokyo Metro and Toei Lines       B. The Moscow Metro

C. The London Metro              D. The Hong Kong MTR

61. ________ is done with the purpose of making money.      

A. The Tokyo Metro and Toei Lines           B. The Moscow Metro

C. The London Metro              D. The Hong Kong MTR

62. We can learn from the passage that Shanghai Metro____________.

A. carries the most people each day            B. is the world’s largest

C. may be larger than the Chicago “L” in the future   D. is the busiest in the world

63. What do we know about the Hong Kong MTR?

A. It is not owned by state.     B. It has become the country’s largest subway since it opened.

C. It carries the most people every day .   D. It is the busiest system in the world.

Some years ago I was offered a writing assignment that would require three months of travel through Europe. I had been abroad a couple of times,but I could hardly claim to know my way around the continent. Moreover, my knowledge of foreign languages was limited to a little college French.

I hesitated. How would I, unable to speak the language, totally unfamiliar with local geography or transportation systems, set up interviews and do research? It seemed impossible, and with considerable regret. I sat down to write a letter begging off. Halfway through, a thought ran through my mind: you can't learn if you don't try. So I accepted the assignment.

There were some bad moments. But by the time I had finished the trip I was an experienced traveler. And ever since,I have never hesitated to head for even the most remote of places,without guides or even advanced bookings, confident that somehow I will manage.

The point is that the new, the different, is almost scary by definition. But each time you try something, you learn, and as the learning piles up, the world opens to you.

I've learned to ski at 40, and flown up the Rhine River in a balloon. And I know I'll go on doing such things. It's not because I'm braver or more daring than others. I'm not. But I'll accept anxiety as another name for challenge and I believe I can accomplish wonders.

56. The author accepted the assignment because _____

A. he had never travelled abroad before

B. he hardly knew any foreign languages

C. he was familiar with any other country in Europe

D. he would learn something new and different by trying

57. Which of the following statements is TRUE?

A. The author had been abroad only twice.

B. The author thought the trip was hard but worthwhile.

C. The author admitted that anything different was terrible.

D. The author must be good at doing research and making interviews.

58. We can infer from the text that the author is  _____.

A. awkward                     B. generous                   C. stubborn                   D. brave

59. What's the best title of the text?

A. An Interesting Trip Abroad                                B. My First Writing Assignment

C. Ready to Try and Challenge                               D. How to Be Daring and Brave

                           

When Julie was a child, she was a very big fan of animals. As a result, 36 she ever heard growing up was “Julie, you should be a vet. You’re going to be a great vet. That’s what you should do.”  37  when she got to the Ohio State University, she started studying to be a vet.

A scholarship allowed her to spend her  38  year studying abroad in Manchester, England. Away from the family  39  back home, she found herself one day sitting at her desk, surrounded by biology books and staring out the window, when it suddenly hit her: “I’m in total  40 . I don’t want to be a vet!”

 41  she thought back over all the things she’d done in her life and what had made her happy. And then it hit her—it was all of the youth leadership conferences that she had volunteered  42 , and the communications and leadership courses she had taken as elective courses back at Ohio State. “How could I have been so  43 ? Here I am in my fourth year at school and just finally realizing I’m on the  44  path. I just never took the time to  45  it until now, ” she thought.

Inspired by her new  46 , Julie spent the rest of her year in England taking courses in communications and media studies. When  47  to Ohio State, she was eventually able to  48  the administration to let her create her own program in “leadership studies”,  49  it took her 2 years longer to finally graduate. She  50  to become a senior management consultant in leadership training and development for the Pentagon. She  51  founded a drug-prevention organization that  52  the message “Lead your own life with the skill and the  53  to say no.”

So, never live someone else’s  54 . If you limit your  55  only to what seems possible or reasonable, you disconnect yourself from what you truly want.

36.A. which            B. all                  C. that              D. where

37.A. So                  B. But                      C. Or                       D. For

38.A. final                 B. usual                   C. next                      D. past

39.A. routines             B. warnings                C. complaints             D. pressures

40.A. confidence         B. silence                   C. misery                   D. surprise

41.A. Perhaps            B. Instead                   C. Then                     D. Often

42.A. of                    B. with                      C. on                        D. at

43.A. internal             B. innocent                C. intellectual             D. intelligent

44.A. clear                        B. wrong                    C. short                     D. wide

45.A. acknowledge      B. accomplish            C. include                   D. criticize

46.A. discovery           B. information              C. understanding          D. research

47.A. returning           B. referring                 C. relating                  D. responding

48.A. prepare             B. convince                C. forbid                    D. force

49.A. as                      B. if                           C. once                    D. though

50.A. hesitated             B. failed                      C. retired                    D. continued

51. A. still                   B. again                      C. also                       D. only

52. A. leaves               B. promotes                C. confirms              D. acquires

53.A. will                  B. chance                   C. fact                      D. pride

54.A. promises            B. decisions                C. successes              D. dreams

55.A. choices             B. reasons                 C. smiles                     D. mistakes

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