12．Five Ways to Build Self-ConfidenceWalk Faster．One of the easiest ways to tell how a person feels ——青夏教育精英家教网—

12．Five Ways to Build Self-Confidence
Walk Faster．
One of the easiest ways to tell how a person feels about herself is to examine her walk．People with confidence walk quickly．They have places to go，people to see，or important work to do．Even if you aren't in a hurry，you can increase your self-confidence by putting some energy in your step．（36）B．
（37）F
One of the best ways to build confidence is listening to an inspiring speech．Unluckily，chances to listen to a great speaker are few．You can fill this need by creating a personal speech．Write a 30～60-second speech that focuses on your strengths and goals then recite it aloud whenever you need a confidence push．
Sit in the Front Row．
In school，offices and some other public places people always sit at the back of the room，（38）G This is for lack of self-confidence．By deciding to sit in the front row，you can get over this meaningless fear and build your self-confidence．
Speak up．
During group discussions many people never express their opinions because they're afraid that people will judge them for their saying something stupid．（39）ABy making an effort to express your opinions at least once in every group discussion，you'll become a better public speaker，more confident in your own thoughts．
Work out
Along the same lines as personal appearance，physical fitness has huge effect on self-confidence．（40）DBy making your body fit and strong，you improve your physical appearance，refresh yourself，and learn something positive．（255words）

A．In fact most people are dealing with the same fear．
B．Walking 25% faster will make you look and feel more important．
C．In fact most people feel good after a walk．
D．If you're out of shape，you'll feel unattractive and less energetic．
E．Listen to an Inspiring Speech．
F．Create a Personal Speech．
G．Most people prefer that because they're afraid of being noticed．

11．The sharing economy has grown in recent years to include everything from apartment sharing to car sharing to community tool sharing．Since 2009，a new form of sharing economy has been emerging in neighborhoods throughout the US and around the world-Little Free Libraries．The libraries are boxes placed in neighborhoods where residents（居民） can take out and leave books．Little Free Libraries come in all shapes and sizes．Some libraries also have themes，focusing on books for children，adults，or tour guides．
In 2009，Tod Bol built the first Little Free Library as a gift to his mother，a devoted reader．When he saw the people of his community gathering around it，exchanging conversations as well as books，he knew he wanted to take his simple idea further．"I think Little Free Libraries open the door to conversations we want to have with each other．"Bol said．
Since then，his idea has become a movement，spreading from state to state and country to country．According to Little Free Library．org，there are now 18，000of the little structures around the world，located in each of the 50US states and 70countries in Europe，Africa and Asia．
The Internet has helped to spread Little Free Libraries．But an Atlantic article says the little structures serve as a cure for a world of e-reader downloads．The little wooden boxes are refreshingly physical and human．For many people，the sense of discovery is Little Free Libraries'main appeal．"A girl walking home from school might pick up a graphic novel that gets her excited about reading； a man on his way to the bus stop might find a volume of poetry that changes his outlook on life，"says the Atlantic article．"Every book is a potential source of inspiration．"

24．How do Little Free Libraries get their books？A
A．Citizens shared them．
B．Tod Bol donated them．
C．US government provided them．
D．The communities bought them．
25．Why did Tod Bol want to build more Little Free Libraries？C
A．He wanted to promote his idea worldwide．
B．He was inspired by the sharing economy．
C．They can offer neighbors more chances to talk．
D．They are a gift to please his mother．
26．According to the Atlantic article，Little Free LibrariesA．
A．help cut down on e-reading B．benefit the spread of the Internet
C．promote e-reader downloads D．call on human to care about each other
27．Little Free Libraries attract readers most in thatD．
A．they connect strangers together
B．they are located all over the world
C．they are in various shapes and sizes
D．they may give readers a sense of discovery．

10．火车理应在11：00到达，但是它晚了一个小时．（be supposed to）The train was supposed to arrive at 11：00，but it was late for an hour．．

9．七点前我不能离开办公室因为我在等一个电话．（get away from）I can't get away from the office before7：00 because I am waiting for a phone call．．

8．查一下字典看拼写是否正确．（refer to ）Refer to the dictionary to check whether the spelling is right or not．．

7．请大声朗读，好让我能听到．（so that）Please read so loudly that I can hear you．．

6．我们期待着你们下个月的来访．（look forward to）We look forward to the coming visit next month．．

5．King Juan Carlos of Spain once insisted"kings don't give up the throne（王位），they die in their sleep．"But embarrassing scandals and the popularity of the republican left in the recent Euro-elections have forced him to eat his words and stand down．So does the Spanish crisis suggest that monarchy（君主制） is seeing its last days？Does that mean the writing is on the wall for all European royals，with their magnificent uniforms and majestic lifestyles？
The Spanish case provides arguments both for and against monarchy．When public opinion is particularly polarized，as it was following the end of the Franco regime，monarchs can rise above mere politics and symbolize a spirit of national unity．
It is this apparent transcendence（超越） of politics that explains monarchs continuing popularity as heads of state．And so，the Middle East excepted，Europe is the most monarch-filled region in the world，with 10kingdoms （not counting Vatican City and Andorra）．Most royal families have survived because they allow voters to avoid the difficult search for a non-controversial but respected public figure．
Even so，kings and queens undoubtedly have a downside．Symbolic of national unity as they claim to be，their very history and sometimes the way they behave today symbolizes outdated and indefensible privileges and inequalities．At a time when Thomas Piketty and other economists are warning of rising inequality and the increasing power of inherited wealth，it is strange that wealthy noble families should still be the symbolic heart of modern democratic（民主的）states．
The most successful monarchies try their best to abandon or hide their old noble ways．Princes and princesses have day-jobs and ride bicycles，not horses （or helicopters）．Even so，these are wealthy families who party with the international 1%，and media interference makes it increasingly difficult to maintain the right image．
32．According to the first two paragraphs，King Juan Carlos of SpainD
A．used to enjoy high public support
B．was unpopular among European royals
C．eased his relationship with his rivals
D．gave up his throne in embarrassment
33．Monarchs are kept as heads of state in Europe mostlyA
A．owing to their undoubted and respectable status
B．to achieve a balance between tradition and reality
C．to give voters more public figures to look up to
D．due to their everlasting political symbolizing
34．Which of the following is shown to be strange，according to Paragraph 4？B
A．The noble families'excessive dependence on inherited wealth
B．The role of the nobility in modern democracies
C．The simple lifestyle of the noble families
D．The nobility's sticking to their privileges
35．Which of the following is the best title of the text？C
A．Carlos，a good example of All European Monarchs
B．Europe，the most monarch-filled region in the world
C．Carlos，a Lesson for All European Monarchs
D．Europe，symbolic heart of modern democracy．

4．Everyone is forgetful，but as we age，we start to feel like our brains are slowing down a bit-and that can be a very annoying thing．（36）FRead on for some techniques worth trying．
1．（37）A
People who regularly made plans and looked forward to upcoming events had a 50percent reduced chance of Alzheimer's disease （早老性痴呆症），according to a recent study．（38）ESomething as simple as setting a goal to have a weekly coffee date with a friend will do．There's evidence that people who have a purpose in life or who are working on long or short-term goals appear to do better．In other words，keep your brain looking forward．
2．Go for a walk．
Mildly raised glucose （葡萄糖） levels can harm the area of the brain that helps you form memories and physical activity can help get blood glucose down to normal levels．In fact，exercise produces chemicals that are good for your brain．（39）G
3．Learn something new．
Take a Spanish class online，join a drawing club，or learn to play cards．A study found that mental stimulation （刺激） limits the weakening effects of aging on memory and the mind．But the best thing for your brain is when you learn something new and are physically active at the same time．（40）COr go dancing with your friends．
A．Focus on the future．
B．This can be especially harmful to the aged．
C．It should be something like learning gardening．
D．So take a few minutes each day to do some reading．
E．But don't worry if your schedule isn't filled with life-changing events．
F．Luckily，research shows there is a lot you can do to avoid those moments．
G．In other words，when you take care of your body，you take care of your brain．

3．High-quality customer service is told by many，but actually keeping customers happy is easier said than done．
Shoppers seldom complain to the manager or owner of retail （零售） store，but instead will alarm their friends，relatives，co-workers，strangers and anyone who will listen．Store managers are often the last to hear complaints，and often find out only when their regular customers decide to frequent their competitors，according to a study jointly conducted by Verde group and Wharton school．"Storytelling hurts retailers and entertains consumers．"Said Paula Courtney，president of the Verde group．"The store loses the customer，but the shopper must also find a replacement．"
On average，every unhappy customer will complain to at least four others，and will no longer visit the specific store．For every dissatisfied customer，a store will lose up to three more due to negative reviews．The resulting"snowball effect"can be disastrous to retailers．
According to the research，shoppers who purchased clothing encountered the most problems．Ranked second and third were grocery and electronics customers．The most common complaints include filled parking lots，messy and overloaded shelves，sold-out items，long check-out lines，and rude salespeople．
During peak shopping hours，some retailers solved the parking problems by getting moonlighting local police to work as parking attendants．Some hired flag wavers to direct customers to empty parking spaces．This guidance got rid of the need for customers to circle the parking lot endlessly，and avoided confrontation between those eyeing the same parking space．
Retailers can relieve the headaches by redesigning store layouts，pre-stocking sales items，hiring speedy and experienced cashiers，and having sales representatives on hand to answer questions．Most importantly，salespeople should be diplomatic and polite with angry customers．
"Retailers who're responsive and friendly are more likely to smooth over problems than those who aren't so friendly．"Said Professor Stephen Hoch．"Maybe something as simple as a greeter at the store entrance would help．"
Customers can also improve future shopping experiences by filing complaints to the retailer，instead of complaining to the rest of the world．Retailers are hard-pressed to improve when they have no idea what is wrong．

32．Why are store managers often the last to hear complaints？C
A．Customers have no easy access to store managers．
B．Few customers believe the service will be improved．
C．Customers would rather relate their unhappy experiences to others．
D．Most customers won't bother to complain about unhappy experiences．
33．Shop owners often hire moonlighting police as parking attendants so that shoppersA．
A．won't have trouble parking their cars
B．won't have any worries about security
C．can find their cars easily after shopping
D．can stay longer looking around in the store
34．What contributes most to smoothing over problems with customers？B
A．Design of the store layout．
B．Manners of the salespeople．
C．Hiring of efficient employees．
D．Huge supply of goods for sale．
35．To achieve better shopping experiences，customers are advised toA．
A．voice their dissatisfaction to store managers directly
B．put pressure on stores to improve their service
C．shop around and make comparisons between stores
D．settle their disagreement with stores in a diplomatic way．

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