题目内容

阅读下面短文,从短文后各题所给的四个选项(A.B\C和D)中,选出可以填人空白处的最佳选项,并在答题卡上将该项涂黑。

The easy way out isn't always the easiest. I learned that lesson when I decided to treat Doug, my husband of one month, to a special meal. I to make homemade bread. Knowing the bread would take time, I it as soon as Doug left for work.

As I was not in cooking, I thought if a dozen was good, two dozen would be better, so I .everything. As Doug loved oranges, I also opened a can of orange and it all into the bowl. Soon there was a sticky dough(面团)covered with yellowish marks. Realizing I was ,I put the dough in the rubbish bin outside so 1 wouldn't have to Doug laughing at my work. I went on preparing the rest of th ,and when Doug got home, we sat down to Cornish chicken with rice. He tried to enjoy the meal but seemed . Twice he got up and went outside, saying he heard a

The third time he left, I went to the window to see what he was doing. I saw Doug standing about three feet from the ,holding the lid up with a stick and looking .When I came out of the house, he dropped the stick and explained that there was something in our rubbish bin. Picking up the stick again, he held the lid up enough for me to see. I felt .But I stepped closer and looked harder. Without it was my work. The hot had caused the dough to double in size and the fermenting yeast(酵母})made the surface. and sigh as though it were breathing.

I could see why Doug was shaken. I had to admit what the“ "was and why it was there. I don't know who was more by the whole thing---Doug or me.

1.A. chose B. managed C. had D. remembered

2.A. looked for B. got ready for C. started on D. worried about ,

3.A. weak B. interested C. successful D. experienced

4.A. used B. collected C. doubled D. tried

5.A. poured B. watered C. dipped D. threw

6.A.pleasant B. ugly C. big D. light

7.A. defeated B. injured C. dropped D. lost.

8.A.feel B. keep C. face D. stop

9.A. bread B. orange C.rice D. meal

10.A.disappointed B. disturbed. C. frightened. D. ashamed

11.A. voice B. cry C. shout D. noise

12.A.window B. house C. rubbish bin D. door

13.A. around B. upward C. inside D. out

14.A. alive B. important C. new D. different

15.A. happy B. cold C. angry D. inspired

16.A. hesitation B. doubt C. delay D. exception

17.A. pot B. floor C. earth D. sun

18.A. burn B. walk C. shake D. work

19.A. art B. work C. trouble maker D.living thing

20.A. embarrassed B. nervous C. regretful D. awkward

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Apple is known for offering the best customer service in the consumer technology market, such as Lenovo, Google and Nokia, in customer satisfaction surveys every year .

A particular story tells of how an Apple store manager broke a rule to earn a new, 10-year-old customer for life.

Matt tells us this touching story:

My daughter has been saving her birthday money and allowance for almost 9 months so that she could afford an iPod touch with a camera in it.

As of this morning, she had saved the amount needed and headed to an Apple store in Utah with my wife. They arrived at 10:30 am, not realizing that the store would be closed from 11 am to 2 am that day. As they approach the store, two friendly Apple employees greeted them and said they were sorry, but they were closed.

My wife pointed to my daughter who had a mason jar full of cash in her arms and explained why they were there and also pointed out that it was not quite 11 am yet. They again said they were sorry, but could not let them in. My wife and daughter were sad and regretful, but understood and made their way to another store in the mall.

About three stores down, an Apple employee raced after them and explained that the manager was going to make an exception and let them in. Every one of the employees stopped what they were doing as my daughter approached the register.

As she took all of the cash out of the mason jar, one employee stepped forward and said, “I don’t mean to bother you, but I have to tell you that this made my day wonderful.”

After the transaction(交易), my daughter and wife were on their way out, the store manager raised his voice and said to all of the employees, “Everyone, please give a round of applause for saving her money and buying an iPod today.”

1.What can we learn from the first paragraph?

A. Apple doesn’t do well in the customer service.

B. Consumers are more satisfied with Apple

C. Nokia did better than Apple in the past.

D. Customer satisfaction surveys are made every two years.

2.According to the text, Matt’s daughter would like to have________.

A. a computer B. an iPhone

C. an iPod D. an iPod touch

3.According the passage, what is “a mason jar” ?

A. a money box B. a pot for cooking

C. a coffee cup D. a candy box

4.What is the text mainly about ?

A. A good example on how to bargain with an Apple employee.

B. How a girl and her mother tried to buy what they wanted.

C. A touching story about how Apple earned a new customer for life.

D. The reason why a girl wanted to buy an Apple product.

根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

1.She described all the things she had to do ?one was to make her bed ?from the moment she woke up until she flew out of the door for work.I suggested she experiment by not making her bed for two weeks.She was shocked,probably thinking I'd been raised by wolves in a forest.2.

Two weeks later she went into my office beaming.She had left her bed unmade for the first time in 42 years ?and nothing bad had happened.“And you know what?”she said.“I don't dry my dishes anymore,either.”

3.One was discovering that she had choices in her life that she had never seen before.The other was giving herself permission to be less than perfect.This story shows an important principle (原理) about managing time:No one can do it all.Each of us has to make choices and accept trade?offs.The problem is,many people choose in ways that put themselves and their health last.They take better care of their houses and cars than they do of themselves.4.

So what is the solution?There's an easy way.Decide what you want in your life,and put that first.On a daily basis,that should include regular meals,enough sleep and time with your family.Exercise,leisure,friendships and hobbies should also be regular aspects of life.5.The choice is yours:whatever makes you feel good about yourself and your life.Take a nap.Take a walk.Take time to play the piano.Stop bringing your briefcase home from the office.Stop keeping your house as clean as your mother kept hers .Fill more of your time with want?to?dos instead of have?to?dos.

A.This woman had made two major breakthroughs (突破).

B.Above all,you needn't do anything for yourself regularly.

C.They put everyone else's needs ahead of their own.

D.However,she went along with my idea.

E.Most people do not take time to relax themselves.

F.The point is to do something for yourself every day.

G.A patient came to see me about the stress in her life.

根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

A simple life means getting rid of many of the things you do so that you can spend more time with people you love and do the things you love. 1. It’s often a journey of two steps forward and one backward.

Evaluate your time. 2. What things do you do from the time you wake up to the time you go to sleep? Make a list, and evaluate whether they’re in line with your priorities. If not, remove them and focus on what’s important. Redesign your day.

Limit your communications. Our lives these days are filled with a vast flow of communications: email, cell phones, paper mail, Twitter, forums, and more. 3. Instead, set a limit on your communications: only deal with emails at certain times of the day. Limit phone calls to certain times too. It is the same with other communications. Set a schedule and stick to it.

Try living without a car. OK, this isn’t something I’ve done, but many others have. 4. Walk, bike, or take public transportation. It reduces expenses and gives you time to think. A car is also very complicated, needing not only car payments, but insurance, maintenance, repairs, gas and more.

5. If you rid your home of stuff, you might find you don’t need so much space. I’m not saying you should live on a boat (although I know some people who happily do so), but if you can be comfortable in a smaller home, it will not only be less expensive, but easier to maintain, and greatly simplify your life.

A. Consider a smaller home.

B. Have a place for everything.

C. How do you spend your day?

D. It’s something I would do if I didn’t have kids.

E. They can take up your whole day if you let them be.

F. However, getting to simplicity isn’t always a simple process.

G. Most people don’t know what “enough” is, and thus they keep buying more.

根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

请将该题答案转涂到答题卡1-5对应位置

We are humans,and we all make mistakes. The mistakes that we make are not usually on purpose,whether it is breaking a vase,or not completing a task. 1. This article will provide you with ideas as to what to do once a mistake has been made.

Admit that you make a mistake as soon as you discover it. Delaying it longer will only make you feel worse,or may drive you toward making the wrong decision to try and cover it up.

2. Do not play the“blame game".Most people are smart enough to realize that this is just a poor attempt to protect yourself. Perhaps you gave a task to another person and it was never completed. But is it really the entire fault of the person you gave the task to or is it partially your fault for not following up? Keep this in mind before placing the blame on someone else.

3. Maybe you broke your mother's favorite vase,or even forgot a friend's birthday. Just an apology can sometimes be viewed as a“quick fix",and apologizing and asking to be forgiven gives the person opportunity to forgive you.

Offer some compensation(补偿)for loss,damage,or injury caused. 4. By doing this,it may soften the blow to the person we've disappointed.

Learn from your mistakes. In the case of a job or a task,write a“to-do" list with the deadline before leaving the meeting. As for forgetting a birthday,put the birthday on an electronic calendar for next year.

Do better next time. 5.We should try to understand what happened and try to make sure that it won't happen again.

A. Take responsibility.

B. Never repeat your mistakes.

C. Apologize and ask for forgiveness.

D. People’s faith in us can reduce quickly.

E. So sometimes it is necessary to write a letter to say sorry.

F. But not everyone knows how to admit making a mistake.

G. Offer to immediately complete the late task or pay for the vase.

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