题目内容
3. I'm sorry, ____ it has nothing to do with you.
3. but
Investing in yourself
Figuring out how to invest your money can be a dif?ficult task. This is something that you will want to learn how to do.
9 Things that will improve your knowledge, skills or health are all great investments. However, be?fore you start, you need to be clear about what you will gain out of doing all of these things.
You may think investing in yourself means inves?ting in your education. 10 . There are some other things you can do, such as buying a gym membership or learning a new skill.
So what are some specific things you can do? 11 . Reading books can really expand your mind and allow you to learn different skills and gain knowledge. I'm talking about the books where you will actually learn a new skill, not fiction books.
You can also take courses and attend seminars. These programmes are taught by people with a high level of knowledge or skill. 12 Only in this way can you avoid being fooled by some sales presentation.
Moreover, investing in yourself is a safe way to keep your money. Although a savings account is seen as the most secure investment, that isn't 100% safe. Even if you never experience your bank closing down, the return is little when inflation(通货膨胀)is taken into con?sideration. 13 But over time, they will show up in terms of your happiness level as well as your level of success.
A. This is just one way.
B. The benefits will stay with you.
C. If you aren't a reader, you should start with that.
D. The more you do this, the more valuable you will be.
E. Of course, you need to do some research before in?vesting.
F. The best way to invest your money is to invest it in yourself.
G. When you invest in yourself, you may not see gains right away.
9.The volcano eruptions are found _________________ (most) around the Pacific.
2. 尽管天开始下雨，他仍然继续赶路。
__________________ ， he walked on.
M: Hi, Liza. Are you sure you're alright. You look a bit 35. (worry) today. Is anything wrong?
W: Well. Last night I found I lost my wallet.
M ： Oh dear. That's terrible. What was 36. your wallet?
W: Well, some money of course, a visa, my identi?ty card and some photos.
M: Well. If I 37. (be) you, I would make a phone call to the police straight away.
W: Yes, I have already done that and the policemen have already looked for it. I 38. (leave) soon and I need my visa and identity card 39. (bad).
M: Oh dear. What 40. pity. Then where did you lose your wallet?
W; I last saw my wallet 41 I left the theatre last night.
M: I think you should put out a public notice in the local newspaper. Tell people the things and where you 42. (lose) them.
W: 43, that takes too long. And Star Theatre is not popular in the neighbourhood.
M: Wait a minute. Such a coincidence! My uncle lives very close to the theatre. I could ask him to go to the theatre to require 44. .
8. _________ hard you try, it is difficult to lose weight without cutting down the amount you eat.
阅读理解
A
About ten men in every hundred suffer from colour blindness in some way. Women are luckier; only about one in two hundred is affected in this matter. Perhaps, after all, it is safer to be driven by a woman！
There are different forms of colour blindness. In some cases a man may not be able to see deep red. He may think that red, orange and yellow are all shadows of green. Sometimes a person cannot tell the difference between blue and green. In rare cases an unlucky man may see everything in shades of green―a strange world indeed.
Colour blindness in human beings is a strange thing to explain. In a single eye there are millions of very small things called "cones". These help us to see in a bright light and to tell difference between colours. There are also millions of "rods"? but these are used for seeing when it is near dark. They show us shape but no colour.
Some insects have favourite colours. Mosquitoes prefer blue to yellow. A red light will not attract insects, but a blue lamp will. In a similar way human beings also have favourite colours. Yet we are lucky. With the aid of the cones in our eyes we can see many beautiful colours by day, and with the aid of the rods we can see shapes at night. One day we may even learn more about the invisible colours around us.
1.The passage is mainly about .
A. colour and its surprising effects
B. women being luckier than men
C. dangers caused by colour blindness
D. colour blindness
2. According to the passage, with the help of the "cones", we can . A. tell different shapes B. see in a weak light
C. kill mosquitoes D. tell orange from yellow
3.Why do some people say it is safer to be driven by women?
A. Women are more careful.
B. There are fewer colour-blind women. ,'
C. Women are fonder of driving than men.
D. Women are weaker but quicker in thinking.
4.Which of the statements about the colour-blind is TRUE?
A. Not all of them have the same problem in recognizing colour.
B. None of them can see deep red.
C. None of them can tell the difference between blue and green.
D. All of them see everything in shades of green.
5.We can attract and kill mosquitoes by using a .
A. red light B. yellow light C. blue light D. green light
根据中文意思使用恰当的句式完成句子
1.虽然我自己并不是个很富裕的人，但仍愿意帮助那些需要帮助的人。
Though I am not a very rich man, I ___________________________________ those people who need help.
No matter what type of business you run, it has to deal with things that go wrong from your customer's point of view. Complaints (投诉)can be a great source of information for organizations to make corrections as well as further improvements. 9
1. You should listen actively to what the customer has to say by keeping comfortable eye contact. 10
2. 11 It's important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer
that you've accepted the responsibility and provide him with choices or otherwise make sure you'll do something about his complaint.
3. Talk with the customer and discover the best means to solve his problem. 12 In this case it's im?portant to let your customer know an estimation(估计) of how long it'll take to take action on his complaint.
4. A simple "thank you" is one way to let the cus?tomer know you appreciate the time and effort he has taken to inform you about a problem with your company's service or products that you need to know about.
5. Create a procedure for recording different types of customer complaints. 13
A. Listen to your customer's complaints and you can improve your service.
B. There will be times when you'll be unable to solve the issue immediately.
C. When receiving a complaint, you should apologize for the failure the customer has identified.
D. They are a valuable source of information to deter?mine various root causes that need to be addressed with?in your company.
E. So it's important to learn to deal with customer com?plaints effectively.
F. Don't feel ashamed of the failure in your service or products.
G. You should also show your customer that you do un?derstand him.
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