Your i of a person or thing is what you think they are like, usually after having seen or heard them. 题目和参考答案——青夏教育精英家教网—

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Your i_____________ of a person or thing is what you think they are like, usually after having seen or heard them.

impression

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根据短文内容，从短文后的选项中，选出能填入空白处的最佳选项，选项中有两项为多余选项。

Is the customer always right? Shopping is very much a part of a country’s culture, and

attitudes to shopping and consumers vary from country to country just as much as climate or taste

in food.

Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable（可支配的）income．This has meant failing prices，plenty of special offers and a re-examination of what customer service really means． In restaurants in the south of the USA，for example，waiters compliment．（恭维）you on your clothes，ask about your day，compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction．

Anyone who has waited 30 minutes to be served in fl restaurant may possibly dream of such customer service． a fact，different nationalities expect different types of service．As a friend of mine once told me，"By the end of evening I had spent as much time talking to the waiter as to my wife．"

A Chinese-American friend loves telling people about how her Chinese mother shops for clothes．First of all she waits until they are on sale． And later she finds some small fault with the product and demands a further reduction．She never buys anything at the regular price．Could you imagine trying such ways in department stores in other countries?

Attitudes to service are，of course，affected by employers’ attitudes to their workers．As American waiters heavily depend on tips，they have to provide more service．But is this fair? It might not be a case of"Is the customer always right ?"but a case of” How much service is it fair to expect?"

A．People often point to America as an example of good customer service．

B．It is a question of expectations．

C．Do we think it is fair to ask shop assistants to work late evenings or on Sundays?

D．Then she asks for a discount until she gets an even better price．

E．The answer，it seems，depends on which country you are in．

F．The way we shop shows the way we get along with other people．

G．However，do Europeans really want US style service?

"To be or not to be". Outside the Bible, these six words are the most famous in all the literature of the world. They were spoken by Hamlet when he was thinking aloud, and they are the most famous words in Shakespeare because Hamlet was speaking not only for himself but for every thinking man and woman. To be or not to be―to live or not to live, to live richly and abundantly and eagerly, or to live dully and meanly and scarcely. A philosopher once wanted to know whether he was alive or not, which is a good question for everyone to put to himself occasionally. He answered it by saying: "I think, therefore I am."
But the best definition of existence I ever saw was one written by another philosopher who said: "To be is to be in relations." If this is true, then the more relations a living thing has, the more it is alive. To live abundantly means simply to increase the range and intensity (强度)of our relations. Unfortunately, we are so constituted that we get to love our routine. But other than our regular occupation, how much are we alive? If you are interested only in your regular occupation, you are alive only to that extent. So far as other things are concerned~poetry and prose, music, pictures, sports, unselfish friendships, politics, international affairs―you are dead.
On the contrary, it is true that every time you acquire a new interest―even more, a new accomplishment―you increase your power of life. No one who is deeply interested in different ourselves. Let us widen and intensify our relations. While we live, let us live.
63.What does the author mainly want to do by this passage?
Argue against an idea. B. Put forward an idea.
C. Introduce some famous sayings. D. Explain some famous sayings.
64.What does the underlined word "pessimist" most probably mean?
A. Somebody who always expects the worst to happen.
B.Somebody who is always interested in making new friends.
C.Somebody who always lives in a world of passion and imagination.
D.Somebody who likes to live a rich and abundant life.
65.Which of the following behaviors is most probably NOT encouraged by the author?
A. Thinking more than your own business.
B. Caring only about your physical welfare.
C.Reading good novels.
D.Listening to fine music.
66.What is the main idea of the passage?
A. To be or not to be, that is a question.
B. I think, therefore I am.
C. To be is to be in relations.
D. A man dies as often as he loses a friend.

237 West Palmdale Boulevard
Fresno, California 93706　
AmToy Corporation
Suite 15
TransAm Building
San Francisco, California 94115
November 20,2010
Dear Sirs,
As a concerned parent, I am writing to protest your recent advertisement for Electro-Robo seen in local media in California. Specifically, I am referring to newspaper and magazine ads (attached to this letter) published the week of November 15.
Children respond to your type of advertising in an immature way; that is, they are unable to understand how expensive some toys are for middle class parents. Further, your product is violent in nature. Your advertisement gives children the impression that it’s fine to have “two guns and laser eyes.” You also suggest that children need your toy to protect them “when you go outside.” This is not a healthy attitude for children to have.
I hope you will stop advertising your product in such a way that may harm our children.
Sincerely yours,
(Mrs.) Alma Hernandez
President, Parents for Non violent Toys
Enclosed Advertisement:

It’s Here! Ready for You, Now! It’s Electro Robo!
Every boy dreams of being in control of a robot, and AmToy can make your dream come true! Electro-Robo is the world’s first fully automatic robot with radio control. Standing 80 centimeters tall, Electro-Robo is like a friend at home. He can walk, talk, and even shake your hand! He has two guns and laser eyes to help you defend yourself when you go outside with him. Every boy needs Electro-Robo!
Ask your Mom and Dad to buy Electro-Robo for your birthday or for Christmas, which is coming up soon. Imagine that you are in control of your friend for life, Electro- Robo!
Available at all toy stores and department stores NOW!

【小题1】 What is the purpose of the letter?

A．To complain about a broken toy.	B．To order a gift for Christmas.
C．To oppose the advertising.	D．To apply for a job in a toy company.

【小题2】Why does the writer of the letter feel that Electro-Robo is violent?

A．It bears arms.	B．It is expensive to buy.
C．It is 80 centimeters tall.	D．It is controlled by radio waves.

【小题3】 Electro-Robo can do all the following EXCEPT________.

Dear Lily,
I got your letter and pleased to hear about your job interview at a grocery store. I know you want to get a job at the TV station, and you’ve been looking for several week now and haven’t found something. The job at the grocery store doesn’t sound badly. If I am you, I’d take it. If you worked there for some time, you could earn some money. Its your decision, of course, but I advise you to take it. Let me to know what you decided to do. By the way, after you get the job you can think about get a bike later.

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