The next thing he saw was smoke from behind the house．( )A．roseB．risingC．to riseD．risen 题目和参考答案——青夏教育精英家教网—

题目内容

17．The next thing he saw was smoke from behind the house．（　　）

A．

rose

B．

rising

C．

to rise

D．

risen

分析句意：他看到的下一件事是从屋后升起的烟．

解答答案：B
解析：本题考察非谓语动词的用法，先分析句子的主干为：The next thing was smoke．risng与所修饰的名词smoke之间的关系是主动的关系，故用rising from behind the house 做后置定语．故选B．

点评本题考查现在分词做后置定语．要学会分析分词后被修饰的词之间的逻辑关系．

练习册系列答案

相关题目

2．In the more and more competitive service industry，it is no longer enough to promise customer satisfaction．Today，customer"delight"is what companies are trying to achieve in order to keep and increase market share．
It is accepted in the marketing industry，and confirmed by a number of researchers，that customers receiving good service will promote business by telling up to 12other people； those treated badly tell tales of woe to up to 20people．Interestingly，80percent of people who feel their complaints are handled fairly will stay loyal．
New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet．For example，many companies now have to invest （投资） a lot of money in information technology and staff training in order to cope with the"phone rage"----caused by delays in answering calls，being cut off in mid-conversation or left waiting for long periods．
"Many people do not like talking to machines，"says Dr，Storey，Senior Lecturer in Marketing at City University Business School．"Banks，for example，encourage staff at call centers to use customer data to establish instant and good relationship with then．The aim is to make the customer feel they know you and that you can trust them-the sort of comfortable feelings people have during face-to-face chats with their local branch manager．"
Recommended ways of creating customer delight include：under-promising and over-delivering （saying that a repair will be carried out within five hours，but getting it done within two） replacing a faulty product immediately； throwing in a gift voucher （购物礼券）as an unexpected"thank you"to regular customers； and always returning calls，even when they are complaints．
Aiming for customer delight is all very well，but if services do not reach the high level promised，disappointment or worse will be the result．This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy （for example，"I know how you must feel"），and possible solutions （replacement，compensation or whatever fairness suggests best meets the case）．
Airlines face some of the toughest challenges over customer care．Fierce competition has convinced them at that delighting passengers is an important marketing tool，while there is great potential for customer anger over delays caused by weather，unclaimed luggage and technical problems．
For British Airways staff，a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times．They are trained to answer quickly，with their names，job title and a"we are here to help"attitude．The company has invested heavily in information technology to make sure that information is available instantly on screen．
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service．
Customer care is obviously here to stay and it would be a foolish company that used slogans such as"we do as we please"．On the other hand，the more customers are promised，the greater the risk of disappointment．

50．We can learn from Paragraph 2 thatD．
A．complaining customers are hard to satisfy
B．unsatisfied customers receive better service
C．satisfied customers catch more attention
D．well-treated customers promote business
51．The writer mentions"phone rage"（Paragraph 3）to show thatC．
A．customers often use phones to express their anger
B．people still prefer to buy goods online
C．customer care becomes more demanding
D．customers rely on their phones to obtain services
52．What does the writer recommend to create customer delight？C
A．Calling customers regular
B．Gibing a"thank you"note．．
C．Delivering a quicker service
D．Promising more gifts．
53．If a manager should show his empathy （Paragraph 6），what would be probably say？A
A．"I know how upset you must be．"
B．"I appreciate your understanding．"
C．"I'm sorry for the delay．"
D．"I know it's our fault．"
54．Customer delight is important for airlines becauseB．
A．their telephone style remains unchanged
B．they are more likely to meet with complaints
C．the services cost them a lot of money
D．the policies can be applied to their staff
55．Which of the following is conveyed in this article？C
A．Face-to-face service creates comfortable feelings among customers．
B．Companies that promise more will naturally attract more customers．
C．A company should promise less but do more in a competitive market．
D．Customer delight is more important for air lines then for banks．

3．______ exercising is a good way to keep fit，you shouldn't overdo it at the beginning．（　　）

5．Sometimes I act as a listening ear for fellow students __________what is bothering them．（　　）

	A．	to talk over		B．	talked over
	C．	talk over		D．	having talked over

12．Nick，it's good for you to read some books China before you start your trip there．（　　）

2．____your own needs and styles of communication is as important as learning to convey your affection and emotions．（　　）

	A．	Understanding		B．	To be understood
	C．	Being understood		D．	Having understood

9．Williams takes ______encouraging when so many students attend his lecture．（　　）

6．With some urgent business _____，Mr Smith has decided to put off his journey to Paris．（　　）

4．Cassandra Feeley finds it hard to manage on her husband's income．So this year she did something more than a hobby：She planted vegetables in her yard．For her fist garden，Ms Feeley  has put in 15tomato plants，and five rows of a variety of vegetables．The family's old farm house has become a chicken bourse，its residents arriving next month．Last year，Ms．Rita Gartin kept a small garden．This year she has made it much larger because，she said，"The cost of everything is going up and I was looking to lose a few pounds too； so it's a win-win situation all around．"
     They are among the growing number of Americans who，driven by higher living costs and a falling economy（经济），have taken up vegetable gardening for the first time．Other have increased the size of their existing gardens．Seed companies and garden shops say no since the 1970s have there been such an increase in interest in growing food at home．Now many gardens across the country hacek been sold out for several months．In Austin，Tex．，some of the gardens have a three-year waiting list．
     George C．Ball Jr，owner of a company，said sales of vegetable seeds and plants are up by 40%，over last year，double the average growth of last five years．Mr．Ball argues that some of the reasons have been building for the last few years．The big one is striking use in me cost on food like bread and milk，together with the increases in the price of fruit and vegetables．Food prices have increase of higher oil price．People are driving less，taking fewer vacations，so there more time to garden．

68．What does the word"residents"in Paragraph 1probably refer to？A
A．chickens   B．tomatoes    C．gardens    D．people
69．By saying"a win-win situation all around"，Ms．Gartin means thatB．
A．she is happier and her garden bigger
B．she may spend less and lose weight
C．she is selling more and buying less
D．she has grown more varieties of vegetables
70．Why is vegetable gardening becoming increasingly popular？D
A．More Americans are dong it for fun．
B．The price of oil is lower than before．
C．There's a growing need for fruits．
D．The cost of living is on the rise．
71．Which of the following might be the best title for the text？B
A．Family Food Planning     B．Banking on Gardening
C．A Belt-tightening Move   D．Gardening as a Hobby．

试题分类