Question

【题目】

A: Good morning, can I help you?

B: I’d like to make __【1】____ complaint about my holiday in Hawaii last week.

A: I’m sorry to hear that. What __【2】__ (exact) was the problem?

B: First of all, the bus _【3】___ (take) us to the hotel broke down and we had to wait for over two hours in the terrible heat before a replacement arrived. Then when we got to the hotel we found our room __【4】___ (tidy).

A: Oh dear, did you complain to the hotel?

B: Of course, __【5】__ we were told all the waitresses were off duty. That’s not all. The people in the room above sounded like they were having all-night parties, every night. I demanded _【6】___ room, but to my disappointment, the receptionist told me the hotel was full.

A: Oh, I see.

B. And __【7】__ (bad) of all, all the food in the hotel restaurant was awful. It was so bad __【8】__ we had to eat out all the time despite the fact that meals 【9】__ (include) in the price of our holiday.

A: I do apologize on behalf of our travel agency. I’d like to offer you a 20% discount(折扣) as a gesture of goodwill, that is , you can get 400 dollars __【10】_.

Answer 1

【答案】

【1】a

【2】exactly

【3】taking

【4】untidy

【5】but

【6】another

【7】worst

【8】that

【9】were included

【10】back

【解析】

试题分析：

【1】a 本题是固定搭配make a complaint about…抱怨…；还可以写成make complaints。

【2】exactly 本句中使用副词exactly在句中做状语，修饰整个谓语部分。句意：这个问题究竟是什么？

【3】taking 本句中使用现在分词短语在句中做定语修饰名词the bus，相当于定语从句的作用。

【4】untidy 根据下句did you complain to the hotel?可知他们向宾馆抱怨，主要是因为宾馆不干净整洁。所以使用untidy做宾语补足语。

【5】but 根据横线下句我们被告知所有的女服务员都休息了，可知我们的抱怨没有效果。上下文之间存在着转折关系，所以使用but。

【6】another 句意：我想再要一个房间，但让我失望的是，前台服务人员告诉我宾馆已经注满了。Another表示“另一个”，表示不确定的某一个。

【7】worst 固定搭配worse of all最糟糕的是；句意：最糟糕的是，宾馆里的食物很差。

【8】that 固定句式so…that…如此…以至于…；餐厅的食物如此糟糕以至于我们不得不一直在外面吃饭，而餐费已经包括在我们的旅游的费用里了。

【9】 were included 本句是一个被动语态，meals与动词include之间构成被动关系，所以使用过去分词表示被动。

【10】back 固定搭配get back取回；句意：我给你打八折，也就是说，你可以取回400美元。