题目内容

Su Hua is studying at Cambridge, UK. She has bought a bicycle and is worried about security (安全). Her friend, Kate, found this article and sent it to her.

Introduction

A lot of crime is against bicycles. About 150,000 bicycles are stolen every year and most are never found. You can prevent this happening by following a few careful steps.

Basic Security

Do not leave your bicycle in out-of-the-way places. Always lock your bicycle when you leave. Secure it to lampposts or trees. Take off smaller parts and take them with you, for example lights and saddles (车座).

Locks

Get a good lock. There are many different types in the shops. Buy one that has been tested against attack. Ask for a recommendation from a bike shop.

Marking

Security marking your bike can act a deterrent to a thief. It can also help the police find your bicycle. It should be clearly written and include your postcode and your house or flat number. This will provide a simple way to identify your bicycle.

Registration

There are a number of companies who will security mark your bicycle for you. They will then put your registration number and personal details on their computer database. Then if your bicycle is found it will be easy to contact you.

Finally

Keep a record of the bicycle yourself: its make, model and registration number. You can even take a photograph of it. This will prove the bicycle belongs to you.

1.Which part of the text gives you information on how to lock up your bicycle when you leave it?

A. Locks. B. Marking.

C. Registration. D. Basic Security.

2.The underlined phrase “act as a deterrent to a thief” means ______.

A. help you recognize your bike

B. help the police find your bicycle

C. stop someone stealing your bicycle

D. stop you worrying about your bike

3.The main purpose of this article is _________.

A. to tell you what to do if your bicycle is stolen

B. to suggest ways of keeping your bicycle safe

C. to give you advice on where to buy a good lock

D. to say why you shouldn’t keep your bicycle in a quiet place

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Every people uses its own special word to show its ideas and feelings. Some of these expressions are commonly used for many years. Others are popular for just a short time. One such American expression is “Where’s the beef?” It is used when something is not as good as it is said to be. In the early 1980s “Where’s the beef?” was one of the most popular expressions in the United States. It seemed as if everyone using it at the time.

Beef, of course, is the meat from a cow, and food is more popular in America than a hamburger made from beef. In the 1960s a businessman named Ray began building small restaurants that sold hamburgers at a low price. Ray called this “McDonald’s”. Ray became one of the richest businessmen at last in America.

Other business people watched his success. Some of them opened their own hamburger restaurants. One company called “Wendy’s” said its hamburgers were bigger than those sold by McDonald’s or anyone else. The Wendy’s Company began to use the expression “Where’s the beef?” to make people know that Wendy’s hamburgers were the biggest. The Wendy’s television advertisement showed three old women eating hamburgers. The bread that covered the meat was very big, but inside there was only a bit of meat. One of the women said she would not eat a hamburger with such a little piece of beef. “Where’s the beef?” she shouted in a funny way. The advertisement for Wendy’s hamburger restaurants was a success. As we said, it seemed everyone began using the expression “Where’s the beef?”

1._______ started McDonald’s restaurant.

A. McDonald B. Ray C. Wendy D. Three old women

2.Other people wanted to open hamburger restaurants because they thought _______.

A. they could sell hamburgers at a low price

B. beef was very popular in America

C. they could make a lot of money

D. hamburgers were easy to make

3.Wendy’s made the expression known to everybody _______.

A. by a television advertisement

B. with many old women eating hamburgers

C. while selling bread with a bit of meat in it

D. at the McDonald’s restaurant

4.We can learn from the passage that the expression “Where’s the beef?” means that _______.

A. the beef in hamburgers is not as much as it is said to be.

B. the hamburgers are not as good as they are said to be.

C. Wendy’s beef is the biggest one in American restaurant.

D. it is used when something is not as good as it is said to be.

Siri is an artificial intelligence (AI) that you can carry around in the pocket, where it waits patiently to be told what to do. In the week we spent together, my AI assistant has performed admirably in finding me restaurants, or the location of the nearest coffee shop.

A typical command might be: “Reserve a table for two at a good French restaurant in San Francisco.” Siri responds by presenting a list of top-rated restaurants that can be booked on OpenTable.com. If you say which time you want, it can book you a table without your lifting a finger. In some ways Siri is just a fancy front-end (前端程序) to the 35 sites it can connect to, from taxi booking sites to movie review databases. But what’s new is the way it can analyze the intentions of its master or mistress and use those sites to put them into action.

Siri attaches probabilities to the explanation of each word and cross-references (对照检索) with your location and other data, some of which you must provide yourself. To send email reminders, Siri obviously needs to know your email address. To “find me the flower shop closest to work”, it needs to know where you work. To pay bills or buy airline tickets, it would need access to your credit card.

That raises the question of how far we are willing to trust a piece of software that can go and do things for us based on what it “thinks” we mean, a topic that occupies some engineers working on artificial intelligence. The more data, and power, you give your virtual assistant, the more damage it could do. Siri may be simple, and always shows its explanation of a command before carrying it out. But it gives users a preview of a new balance between privacy, trust and convenience that the expansion of AI into everyday life is likely to develop.

1.What is Siri?

A. A digital e-book reader.

B. A music-sharing software.

C. A voice-controlled website.

D. An artificial intelligence software.

2.When asked “do I need my umbrella today?”, what will Siri probably respond with?

A. The list of umbrella makers.

B. The list of umbrella shops.

C. The local weather forecast.

D. The local climate conditions.

3.Siri is new in that it has the ability ______.

A. to understand what you speak

B. to connect a lot of websites

C. to give a variety of commands

D. to create computerized database

4.What question does Paragraph 4 answer?

A. Does Siri think itself? B. Can I trust you, Siri?

C. Is Siri simple for use? D. Will Siri be popular?

完形填空

阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。

Today we spent the morning going through our personal belongings .We were looking for items to _________ for free at a local park. Not just any items but things people really _________ . Our aim was not to find things we no longer _________but things we use every day that would be _________ to others.

We packed these things _________boxes and added some small toys. We added a list of local addresses and phone numbers of local _________ agencies. Inside the boxes a simple letter was placed. It _________ : “Please take these items and know that your life is important. _________ are difficult but these days will pass. We share what we have believing that it will_________ . Use the food to nurture your _________; use the blankets to stay warm. Be safe and know that the human _________ can overcome anything. Do not hold your head _________ for having a need to stay warm. Someday please do the same when you can.”

This kind _________ was not because the phone rang or for any reason. It was _________ because it was the right to do. We have often seen _________people at the park where we left the belongings. I _________ that my wife had put her favorite green coat into one of the boxes. I asked if she was _________about it and she just replied that it had a hood (兜帽) . Her answer told me why it is I who love her. She liked the coat but knew the hood could _________ someone from the rain.

Who knows where these gifts of _______ will go ? How many uses can a blanket serve _________ what it was designed to do? We never go back and see what happens. It is unimportant. The right things will find the right people and that is all that counts.

1.A. put off B. put up C. give away D. give up

2.A. needed B. collected C. produced D. searched

3.A. accepted B. wanted C. carried D. bought

4.A. wonderful B. beautiful C. hopeful D. useful

5.A. around B. upon C. into D. above

6.A working B. parking C. delivering D. helping

7.A. spoke B. read C. marked D. indicated

8.A. Ways B. Problems C. Times D. Situations

9.A. matter B. continue C. change D. depend

10.A. body B. mind C. brain D. figure

11.A. liberty B. spirit C. health D. wisdom

12.A. forward B. aside C. around D. down

13.A. attempt B. manner C. act D. habit

14.A. suddenly B. simply C. strangely D. usually

15.A. aimless B. homeless C. childless D. friendless

16.A. believed B. dreamed C. approved D. noticed

17.A. sure B. regretful C. worried D. anxious

18.A. separate B. prevent C. shelter D. hold

19.A. affection B. sympathy C. generosity D. honesty

20.A. other than B. rather than C. more than D. better than

No matter what type of business you run, it has to deal with things that go wrong from your customer’s point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. __1.__.

You should listen actively to what the customer has to say by maintaining comfortable eye contact. _2.__.

__3._.It’s important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices or assure the customer you’ll do something about his complaint.

Talk with the client and discover the best means to resolve his problem. __4.__In this case it’s important to let your customer know an estimation(估计) of how long it will take to take action on his complaint.

A simple “thank you” is one way to let the customer know you appreciate the time and effort they’ve taken to inform you about a problem with your company’s service or product that you need to know about.

Create a procedure for recording different types of customer complaints. __5.__.

A. Listen to your customer’s complaints and you can improve your service.

B. There will be times when you’ll be unable to resolve the issue immediately.

C. When receiving a complaint, you should apologize for the failure the customer has identified.

D. They are a valuable source of information to determine various root causes that need to be addressed within your company.

E. So it’s important to learn to deal with customer complaints efficiently.

F. Don’t feel ashamed of the failure in your service or products.

G. You should also show your customer that you do understand him by giving full attention.

完型填空

阅读下面短文,从短文后各题中所给的四个选项(ABCD)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。

For several years, we lived at the end of a long Texas country road. Every evening when I was away from home on business, my little boy would ask _______of his mother to take his black _____and his daddy’s walking stick, to make the half-mile_______from the house to the fence which_______the beginning of the dirty driveway.

One day, I was busy with my business and was_______for about an hour, completely forgetting about the _______little boy down the road who might be_______for his daddy.

On my way home, the rain was so thick that I could not_______ten feet in front of me. All I could______was finishing my journey and getting out of the rain. _______, the downpour began to abate(减弱). It was only a drizzle(细雨) by the time my car turned the last_______and approached the final street between me and a warm home and nice meal.

_______, I caught sight of my little boy, who was_______an umbrella in one hand, a walking stick in the other, and was wearing the biggest and most beautiful smile ever to lighten the ______ of a little boy.

As I stopped the car and_______the door, he ran into my arms and held me long and hard. He was wet and_______with cold, but he never_______the rain, nor the hour-long wait. He simply said, “Daddy, I missed you. I am so glad you are home.”

Last year, we_______to a wonderful new home provided for a special season in our lives. We no longer have a long country road. _______, I have never forgotten the rainy day and the little boy and his black dog. Often, perhaps a thousand times, that_______has appeared in my mind. Like all events in our lives, it happens once, and must be treasured.

1.A. order B. permission C. praise D. likes

2.A. bag B. dog C. umbrella D. toy

3.A. journey B. flight C. effort D. ride

4.A. discovered B. explained C. marked D. described

5.A. controlled B. trained C. delayed D. bothered

6.A. useful B. grateful C. careful D. faithful

7.A. waiting B. sending C. searching D. calling

8.A. drive B. see C. feel D. hear

9.A. stick to B. think of C. pick up D. hold out

10.A. In fact B. In surprise C. At once D. At last

11.A. moment B. corner C. street D. way

12.A. All of a sudden B. Believe it or not C. In other words D. For seconds

13.A. holding B. opening C. finding D. lifting

14.A. body B. head C. face D. hand

15.A. closed B. locked C. knocked D. opened

16.A. worrying B. crying C. trembling D. complaining

17.A. noticed B. doubted C. judged D. mentioned

18.A. moved B. turned C. returned D. traveled

19.A. Therefore B. Besides C. Otherwise D. However

20.A. time B. scene C. act D. sight

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