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阅读下面材料,在空白处填入适当的内容, 或括号内单词的正确形式

A robot used for housework 1._______ (test)out in a family. He looked like a tall and handsome man2._______ smooth black hair,speaking in a deep voice. Larry was going to be away from home so he hired such a robot 3.________(accompany) his wife Claire. Claire didn't like the idea at the beginning,4._______she agreed to it at last. At 5._______ first sight of Tony,Claire was alarmed. When Tony offered to help her dressing,Claire felt embarrassed. Gradually,Tony began to win Claire's trust. Tony helped Claire realize her dreams by making her home elegant,giving her 6.________new haircut,changing the makeup she wore and giving her advice on her dresses. At a party,all the guests7._______ were invited envied Claire very much8._______they saw her house completely changed.

After the test,the company was satisfied with Tony's report because he had 9.________(success) made a woman regain her confidence,although he shouldn't make her fall in10._______with him.

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Mark Twain was a great writer. He was from the USA. He was born in 1835. He was also a famous speaker. He was famous for his sense of humour. Many people liked to listen to him , because he liked to tell some interesting stories to make people laugh all the time.

One day Mark Twain was going to a small town because of his writing. Before he was going to leave, one of his friends said to him that there were always a lot of mosquitoes(蚊子) in the town and told him that he’d better not go there. Mark Twain waved his hand and said, “It doesn’t matter. The mosquitoes are no relatives of mine. I don’t think they will come to visit me.”

After he arrived at the town, Mark Twain stayed in a small hotel near the station. He went into his room, but when he was just about to have a rest, quite a few mosquitoes flew about him. The waiters felt very sorry about that. “I’m very sorry, Mr. Mark Twain. There are too many mosquitoes in our town.” One of them said to him.

Mark Twain, however, made a joke, saying to the waiter, “The mosquitoes are very clever. They know my room number. They didn’t come into the wrong room.” What he said made all the people present laugh heartily.

But that night Mark Twain slept well. Do you know why? That was because all the waiters in the hotel were driving the mosquitoes away for him during the whole night.

1.That day Mark Twain went to the town _____.

A. to see one of his friends

B. because he wanted to do something there for his writing

C. because he was told there were a lot of mosquitoes there

D. to see one of his relatives

2.The waiters felt sorry because _____.

A. they did something wrong to Mark Twain

B. their hotel was too small

C. the room was not very clean

D. there were quite a few mosquitoes in Mark Twain’s room

3.All the people present laughed heartily because _____.

A. the mosquitoes were very clever and they didn’t come into the wrong room

B. the mosquitoes knew Mark Twain’s room number

C. Mark Twain gave the waiters some nice presents

D. Mark Twain made a joke

4.From the story we know _____.

A. no mosquitoes troubled Mark Twain in the night

B. the owner of the hotel told the waiters to look after Mark Twain well at night

C. Mark Twain didn’t have a good rest that night

D. there were not mosquitoes in the hotel any longer

Every people uses its own special word to show its ideas and feelings. Some of these expressions are commonly used for many years. Others are popular for just a short time. One such American expression is “Where’s the beef?” It is used when something is not as good as it is said to be. In the early 1980s “Where’s the beef?” was one of the most popular expressions in the United States. It seemed as if everyone using it at the time.

Beef, of course, is the meat from a cow, and food is more popular in America than a hamburger made from beef. In the 1960s a businessman named Ray began building small restaurants that sold hamburgers at a low price. Ray called this “McDonald’s”. Ray became one of the richest businessmen at last in America.

Other business people watched his success. Some of them opened their own hamburger restaurants. One company called “Wendy’s” said its hamburgers were bigger than those sold by McDonald’s or anyone else. The Wendy’s Company began to use the expression “Where’s the beef?” to make people know that Wendy’s hamburgers were the biggest. The Wendy’s television advertisement showed three old women eating hamburgers. The bread that covered the meat was very big, but inside there was only a bit of meat. One of the women said she would not eat a hamburger with such a little piece of beef. “Where’s the beef?” she shouted in a funny way. The advertisement for Wendy’s hamburger restaurants was a success. As we said, it seemed everyone began using the expression “Where’s the beef?”

1._______ started McDonald’s restaurant.

A. McDonald B. Ray C. Wendy D. Three old women

2.Other people wanted to open hamburger restaurants because they thought _______.

A. they could sell hamburgers at a low price

B. beef was very popular in America

C. they could make a lot of money

D. hamburgers were easy to make

3.Wendy’s made the expression known to everybody _______.

A. by a television advertisement

B. with many old women eating hamburgers

C. while selling bread with a bit of meat in it

D. at the McDonald’s restaurant

4.We can learn from the passage that the expression “Where’s the beef?” means that _______.

A. the beef in hamburgers is not as much as it is said to be.

B. the hamburgers are not as good as they are said to be.

C. Wendy’s beef is the biggest one in American restaurant.

D. it is used when something is not as good as it is said to be.

Should parents ever hit their children?

Research suggests many of us are likely to respond “no”, and public support for spanking(打屁股) has been falling over the years.But surveys also show that 75 percent to nearly 90 percent of parents admit to spanking their child at least once.

I was raised in a zero-tolerance home for disrespect, and my parents often turned to physical punishment.And, no, I don' t feel I was damaged by it.

Nothing is more annoying than watching ill-mannered behavior from children.

But there is data to suggest that a return to old-school spanking isn't the answer.

Two years ago, Newsweek reported that it had found data suggesting that teens whose parents used physical punishment were more likely to become aggressive.

Murray Straus, professor at the University of New Hampshire in America, has studied the topic of children and spanking for decades.He said that children who were physically punished have lower IQs than their peers.It may be that children with lower IQs were more likely to get spanked, but the punishment may have been counterproductive (反作用的) to their mental development, as well.

Some researchers make the argument that occasional open-handed smacks (用巴掌打) on the bottom are not only harmless but can have some benefit.

Last year, Marjorie Gunnoe, a psychologist at Calvin College, studied teens who have never spanked.There are a greater number of children growing up without ever having been physically punished.Gunnoe’s research suggests they don' t turn out any better than those who were sometimes spanked.

There are some parents who simply cannot control their tempers (脾气).But I still believe that the best parents are the ones who are able to offer fair and firm discipline without ever turning to physical punishment.

1.According to the first three paragraphs, the author was probably hit by her parents when____________.

A.they were dissatisfied with her grade

B.she showed no respect for the elder

C.they cannot control their temper

D.their discipline turns out to be not strict enough

2.According to Murray Straus, children who are physically punished ______.

A.are less aggressive toward others when they get older

B.have slower physical development

C.benefit from occasional spanking

D.may develop lower IQs than their peer

3.Which of the following statements is TRUE according to the article?

A.40 percent of children grow up without ever being spanked

B.Children who suffer less physical punishment are better students

C.Occasional open-handed spanking on the bottom are mentally harmful

D.Researchers disagree over whether smacking is mentally harmful to children

Siri is an artificial intelligence (AI) that you can carry around in the pocket, where it waits patiently to be told what to do. In the week we spent together, my AI assistant has performed admirably in finding me restaurants, or the location of the nearest coffee shop.

A typical command might be: “Reserve a table for two at a good French restaurant in San Francisco.” Siri responds by presenting a list of top-rated restaurants that can be booked on OpenTable.com. If you say which time you want, it can book you a table without your lifting a finger. In some ways Siri is just a fancy front-end (前端程序) to the 35 sites it can connect to, from taxi booking sites to movie review databases. But what’s new is the way it can analyze the intentions of its master or mistress and use those sites to put them into action.

Siri attaches probabilities to the explanation of each word and cross-references (对照检索) with your location and other data, some of which you must provide yourself. To send email reminders, Siri obviously needs to know your email address. To “find me the flower shop closest to work”, it needs to know where you work. To pay bills or buy airline tickets, it would need access to your credit card.

That raises the question of how far we are willing to trust a piece of software that can go and do things for us based on what it “thinks” we mean, a topic that occupies some engineers working on artificial intelligence. The more data, and power, you give your virtual assistant, the more damage it could do. Siri may be simple, and always shows its explanation of a command before carrying it out. But it gives users a preview of a new balance between privacy, trust and convenience that the expansion of AI into everyday life is likely to develop.

1.What is Siri?

A. A digital e-book reader.

B. A music-sharing software.

C. A voice-controlled website.

D. An artificial intelligence software.

2.When asked “do I need my umbrella today?”, what will Siri probably respond with?

A. The list of umbrella makers.

B. The list of umbrella shops.

C. The local weather forecast.

D. The local climate conditions.

3.Siri is new in that it has the ability ______.

A. to understand what you speak

B. to connect a lot of websites

C. to give a variety of commands

D. to create computerized database

4.What question does Paragraph 4 answer?

A. Does Siri think itself? B. Can I trust you, Siri?

C. Is Siri simple for use? D. Will Siri be popular?

No matter what type of business you run, it has to deal with things that go wrong from your customer’s point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. __1.__.

You should listen actively to what the customer has to say by maintaining comfortable eye contact. _2.__.

__3._.It’s important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices or assure the customer you’ll do something about his complaint.

Talk with the client and discover the best means to resolve his problem. __4.__In this case it’s important to let your customer know an estimation(估计) of how long it will take to take action on his complaint.

A simple “thank you” is one way to let the customer know you appreciate the time and effort they’ve taken to inform you about a problem with your company’s service or product that you need to know about.

Create a procedure for recording different types of customer complaints. __5.__.

A. Listen to your customer’s complaints and you can improve your service.

B. There will be times when you’ll be unable to resolve the issue immediately.

C. When receiving a complaint, you should apologize for the failure the customer has identified.

D. They are a valuable source of information to determine various root causes that need to be addressed within your company.

E. So it’s important to learn to deal with customer complaints efficiently.

F. Don’t feel ashamed of the failure in your service or products.

G. You should also show your customer that you do understand him by giving full attention.

When I was 16 years old and in foster care in Tennessee, people told me I was unadoptable. But I desperately wanted a family. I sought the help of a judge, even the commissioner of the Department of Children’s Services, and was adopted just a week before my 18th birthday.

We have a lot to be grateful for and this holiday season let’s not forget about the more than 415,000 youth in foster care especially older youth. These youth are the most likely to get overlooked for adoption, but they shouldn’t be. They need and deserve a family just as much as young children do. Making an older youth a part of your family can bring just as much a joy as adopting a baby or a younger child—without all the diapers and potty training.

My adoption was life changing and probably the best thing that ever happened to me. I still remember the first gift my parents gave to me. It was a Mickey Mouse key chain with a key to their home. They told me that no matter what happened they would always love me and I’d always have a place to come home to. This is our 17th Thanksgiving together...

My first Thanksgiving with my family was a little overwhelming with lots of extended family including grandparents, aunts, uncles, and cousins. However, it’s when I realized that I would never have to spend another holiday alone and that was truly an amazing feeling.

I was always eager to spend time with my little sister, Beth. She was six when I joined the family. My dad always says he knew we were really sisters, and I was no longer a guest in the house when Beth and I had our first fight. Today, she’s one of my best friends, and I’m her biggest cheerleader.

There were also bittersweet Thanksgivings. One we spent in my mom’s hospital room. It was there that she helped me plan my wedding but passed away three weeks before the ceremony. My dad walked me down the aisle, and my sister was my maid of honor. Because of our bond, we were able to support each other through that challenging time and that’s what family is for—the good and bad times.

It’s nice having my dad and sister to share holidays and special occasions. But they’re even more important when it comes to the little things—like having someone to share my bad day with, celebrate my promotion at work, or help me think through a difficult decision. It’s in these moments that I just can’t imagine being alone in the world.

I’m so glad that I didn’t listen to those people who said I was unadoptable, I’d never find a family, and that I was putting myself out there for rejection. It’s a risk for older foster youth to consider adoption. It’s an opportunity to be rejected once again. But it’s a risk they should take because life doesn’t end at 18. It’s really just beginning.

If you know someone who might consider adopting an older teen, please share my story -- and have him or her think of my family. They didn’t get to see my first steps or watch me be a pilgrim in my second grade Thanksgiving play. But they taught me so many things about life, and were there to watch me walk across the stage when I graduated from college and law school and accompanied me to the White House last year as I was honored for my work helping foster youth.

I look forward to many more Thanksgivings with my family, and I’m eternally thankful they chose me to be a part of their family.

1.What contributes to the author’s feeling that she can’t imagine being alone in the world.

A. The family’s giving the author a Mickey Mouse as a gift.

B. The author’s spending her Thanksgiving with her extended family for 17 years.

C. The mother’s failing to attend the author’s wedding ceremony for her severe disease.

D. The family’s always sharing happiness and sorrow with her.

2.What does adoption for older youth really mean

A. It means not living alone any longer.

B. It means being taken good care of by others.

C. It means being successful in career.

D. It means being loved and a sense of belonging.

3.The underlined sentence “It’s an opportunity to be rejected once again.” in Paragraph 8 means that _________.

A. older teens take the opportunity to be adopted

B. older teens are less likely to be adopted

C. older teens create the opportunity to be adopted

D. older teens are in danger of being adopted

4.What’s the author’s main purpose of writing the passage

A. To express her appreciation for her family.

B. To show sympathy to the unadoptable older youth.

C. To appeal to more people to adopt the older youth.

D. To persuade the readers not to believe others’ words.

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