Question

【题目】假如你是李华，是美国某所学校的交换生，你几天前在美国的一个商店买的手机坏了。请你根据以下提示，给该商店客服发一封电子邮件。

(1)写作目的；

(2)具体问题：如手机黑屏，不能重启等；

(3)解决办法：如维修，更换新手机等。

注意：(1)词数在100字左右；

(2)可以适当增加细节，以使行文连贯；

(3)开头语已为你写好。

Dear Sir or Madam,

My name is Li Hua, an exchange student from China.______________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_____________________________________________________

Yours sincerely,

Li Hua

Answer 1

【答案】Dear Sir or Madam,

My name is Li Hua, an exchange student from China. I’m writing to complain about the quality of the mobile phone which I bought from your store.

It unexpectedly went wrong a few days after I bought it. The screen turned out to be black while I was taking photos. I tried to restart it according to the instructions, but it still failed to work. Therefore, I’m sure there is something wrong with the phone. I am hoping that you direct me to a store where I may get it repaired or change it for a new one within the next 3 days. Since your store has gained a good reputation for customer satisfaction, I am confident you will process my complaint at your earlier convenience.

Looking forward to your early reply.

Yours Sincerely,

Li Hua

【解析】本次作文要求根据美国某所学校的交换生李华，几天前在美国的一个商店买的手机坏了，要给该商店客服发一封电子邮件反映情况，提出解决办法。文章应分为三部分：(1)提出写作目的：要反映手机质量问题。(2)描述具体问题：如手机黑屏,不能重启等；(3)向对方提出解决办法：如维修，更换新手机等。

本篇属于投诉信，要观点明确，条理清楚，要点全面。还要注意句式变化来丰富文章，如运用不定式to complain about表目的；定语从句which I bought from your store.和 where I may get it repaired宾语从句和定语从句相结合that you direct me to a store where I may get it repaired or change it for a new one within the next 3 days.；还注意运用according to, a good reputation for customer satisfaction, Looking forward to等高级词汇及Therefore, Since 等连接词，使文章层次清晰，流畅自然。