题目内容

It is impossible not to make a mistake at some points in your life. We may as well accept that some thing will go wrong and we will be to blame. It is therefore sensible to work out some strategies for apologizing, and the best way to apologize is by letter. This way you can take care over every work you write— which you can’t do if you say sorry to someone in person.

We all say or do something that we wish we hadn’t said or done. You may say something that accidentally hurts someone, or you may provide a service which doesn’t come up to the standards that a client or customer expected.

You may feel that it was a genuine mistake which couldn’t be avoided. Rather than dwell on the mistake, you should quickly try to remedy(修补)the problem. An effective letter of apology is an important part of that process.

For the contents of the letter, just remember TABS—Timing, Action, Brevity, Sincerity.

The timing of a letter of apology is essential—it must be sent as soon as possible. Any delay in our sending the letter will only compound(add to) the problem. In this case “Better late than never” is not the best motto! The longer you wait before you wait before writing a letter of apology, the more it will seem that you have been coerced(被迫)into writing it.

Although it is important to recognize what has gone before, it is also essential to detail the action you plan to take to rectify whatever it was you did wrong. Research has shown that some indication that you have thought about what future action you plan to take is always well received.

A letter of apology should be brief and the word “sorry” should appear no more than twice. Indicate that you are aware using it a second time—“once again, I am so sorry for…” or “as I said earlier, I am really sorry about…”. Finally, the tone of the letter has to be sincere. In fact, the combination of all the above factors will help in this respect.

And don’t think that letters are out of date in the email—oriented 21st century. An apology email can be worse than no apology at all!

72.What kind of advice does the text suggest about apologizing?

A.It’s a good idea to write a letter of apology as soon as something has gone wrong.    

B.It’s a good idea to send several emails to apologize.

C.Write a long letter apologizing several times to make your point.

D.Wait to see how they react to your letter before planning to do anything.

73.What kind of things do you NOT apologize for?

A.A service that is not as good as it should be.

B.Genuine mistakes.

C.Car accidents.

D.Causing offence or hurt.

74.The underlined expression “Rather than dwell on the mistake” in the third paragraph means you _____.

A.should not waste time worrying about what happened.

B.should consider the problem

C.should forget about what happened.

D.should analyse who was at fault.

75.How can timing compound problems?

A.If you write immediately, they will be suspicious.

B.If you leave it for a few days, they will know it is your idea to write.

C.Waiting for a few days before you write will show your sincerity.

D.Waiting too long will make it worse because they won’t believe you mean it.

72-75 ACAD


解析:

人无完人,大家都会犯错误,勇敢地承认错误,如果你认为是你的错,那你为什么不去勇敢的承认错误啊! ...主动去道歉,越早越好,真诚的表白,道歉是越早越好。

72. 细节理解题。根据第一段第三句可以得出答案。其它答案都是文中提到的细节问题。

73. C项文中未提到。A在第二段第二句…or you may provide a service which doesn’t come up to the standards….;B在第三段首句;D在第二段第二句You may say something that accidentally hurts someone,…。

74. 句意理解题。根据后面you should quickly try to remedy(修补)the problem.可以判断出犯了错以后,对发生的事情着急是浪费时间,你应该立刻设法弥补。

75. 判断理解题。根据第三段Any delay in our sending the letter will only compound the problem.得出答案。本句意思为:(拖延)时间会更会增加你的困难(使问题复杂化),会使对方觉得你不够诚意。compound  v. 混合, 配合。如:If you take this action, it will only compound your problems.如果你这么做,只能徒然增加你的困难。

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So the news of his marriage gave me a   2  . I’d never known him to take much interest in   3  . Well,Peter Fern a married man! I couldn't  4  it. I  5  whether his wife would try to stop some of his risky   6  .

She was French perhaps--from that place   7  he usually spent his holidays. Chamonix,wasn’t it? From Chamonix he'd climbed Mount Blanc on his seventeenth birthday, and another one the day after! That was it, then: She was French,from a mountaineering family. No  8  . No other explanation.

A month later I met them  9  in town. Anna surprised me—because she was English. She was a dancer in the   10.

“I have   11  climbed more than sixty steps in my life,” she told me. “Peter has his   12  , and I’ve got mine. No   13  ”. “None at all,”Peter said, smiling. “Where did you spend your   14  ?” I asked.Somewhere far  15  theatres and mountains,was it? “We had a week's holiday,” Anna said, “I flew to New York to see Dirke Dancers on Broadway. A wonderful  16  !” Peter said, “I didn’t want to   17  the good weather. So I went to Switzerland and climbed the north   18  of the Eiger with Allen Dunlop. Great   19  , the Eiger. Grand place for a honeymoon! I’ll show you the   20  we took one day.”

1. A.purpose                B.love                  C.answer                 D.even

2. A.joy                       B.thought              C.lesson                   D.shock

3. A.mountains             B.churches            C.faces                    D.girls

4. A.accept                  B.understand         C.bear                     D.tell

5. A.believed               B.knew                 C.wondered             D.realized

6. A.jobs                      B.words                C.adventures            D.deeds

7. A.where                   B.when                 C.which                   D.how

8. A.one                      B.reason               C.sign                      D.doubt

9. A.all                     B.two                   C.both                     D.double

10.A.family               B.mountain            C.theatre                  D.holiday

11.A.ever                    B.even                  C.never                    D.almost

12.A.interests               B.life                    C.room                    D.car

13.A.wonder             B.way                   C.time                     D.problems

14.A.days                    B.honeymoon        C.childhood              D.rest of life

15.A.away                   B.as                      C.by                        D.from

16.A.show                   B.sight                  C.scene                   D.game

17.A.miss                    B.escape               C.break                    D.forget

18.A.position               B.face                   C.point                    D.line

19.A.programme          B.progress            C.fun                       D.invention

20.A.photographs         B.roles                  C.sports                   D.pains

       At one time no one could travel on an English road faster than four miles an hour. That was the law until 1896. A man had to walk in front of a car which could not go faster than the man. At night the man had to carry a red lamp.

       Once Charles Rolls brought a car from France to England, but he wanted to drive faster than four miles an hour .In order to have no trouble with the police, he had a talk with some of the police officers, who ordered their policemen to look the other way when the car came along the road. This was a good plan in the country, but not so easy to follow in the busy streets of London.

       One night Rolls and some friends started from London on their journey to Cambridge. One of the men walked in front with the red lamp, but he walked as fast as he could. The police became very interested in walls and shop-fronts when they heard the car, and not one of them saw it.

       They reached a hill; but what a waste of time it was to drive down the hill at four miles an hour! Rolls was getting ready to jump into the car; but then he noticed a policeman who was not looking the other way. The slow car reached him.

       “Good evening,” said the policeman, looking at the car.

       “Good evening,” said Rolls, holding the lamp.

       “One of these horseless things,” said the policeman, looking at it with interest.

       “Yes,” said Rolls, and waited.

       “I’ve often wanted a ride in one; but of course policemen can’t buy things like that.” He turned and looked hopefully in Rolls’s face.

       “Jump in,” said Rolls.

       “Thanks,” said the policeman, and did so. “Now,” he said, sitting down, “you can let it go just as you like down this hill. There isn’t another policeman on this road for a mile and a half.”

60.The policemen were told “to look the other way” (the underlined part in Paragraph 2) so that        .

       A.they could watch the car coming from the other direction

       B.the car could go faster than four miles an hour

       C.they could make sure no one was in the way

       D.the car would not hit them on the road

61.In what way did the policemen carry out the order from their officers?

       A.They greeted Rolls when the car came along.

       B.They walked in front of the car with a red lamp.

       C.They pretended to be attracted by something else.

       D.They stood on duty every 1.5 miles along the road.

62.The policeman who said “Good evening” to Rolls wanted to       .

       A.teach Rolls a lesson                                   B.take a free ride home

       C.have a talk with Rolls                                D.have a car ride experience

63.After the policeman jumped into the car, Rolls       .

       A.dared not drive the car faster than he was allowed to

       B.could drive as fast as he wished within a certain distance

       C.could drive on any road he liked for the rest of the journey

       D.drove his car as fast as he could down the hill to Cambridge

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