题目内容

20.假如你叫李华,你和父母在英国旅游期间于1月28日至30日入住Forest Hotel酒店,但对其提供的服务不满意,请发电子邮件给酒店的管理者进行投诉,要求其道歉并改进服务质量.
1.搬运工送到房间的皮箱破损;
2.卫生间漏水;
3.楼下酒吧有噪音,并持续到很晚,影响休息.
注意:1.文章必须包括所有要点.可适当增加细节,以使文章连贯.
2.词数120.
3.参考词汇:搬运工porter n; 皮箱suitcase n; 漏水leak vi.
DearManager,
MynameisLiHua.Istayedatyourhotel,ForestHotel,duringmyvisittotheUKfromJan28to30withmyparents.However,theserviceinyourhotelleftmuchtobedesired.I'mwritingthisemailtoexpressmyopinion.
First,wefoundoursuitcasesbrokenaftertheywerecarriedtoourroombyoneofyourporters.Second,waterwasleakingoutofthetoiletinthebathroom.Third,thenoisefromthebardownstairswentonsolateintothenighteachnightthatwecouldn'tgetgoodrest.
Fortheabovereasons,Ihavetosaythattheserviceinyourhotelisofpoorquality.Therefore,Iwouldliketoreceiveawrittenapologyfromyou.Meanwhile,Ihopeyoucanimproveyourserviceinthefuturesothatnoneoftheabovehappensagain.
Yourssincerely,
LIHUA.

分析 本文为电邮,目的是投诉,希望其改进质量.写作要点为:1.搬运工送到房间的皮箱破损;
2.卫生间漏水;
3.楼下酒吧有噪音,并持续到很晚,影响休息.

解答 Dear Manager,
    My name is Li Hua.I stayed at your hotel,Forest Hotel,during my visit to the UK from Jan 28 to 30 with my parents.However,the service in your hotel left much to be desired.I'm writing this email to express my opinion.
    First,we found our suitcases broken after they were carried to our room by one of your porters.Second,water was leaking out of the toilet in the bathroom.Third,the noise from the bar downstairs went on so late into the night each night that we couldn't get good rest.
    For the above reasons,I have to say that the service in your hotel is of poor quality.Therefore,I would like to receive a written apology from you.Meanwhile,I hope you can improve your service in the future so that none of the above happens again.
Yours sincerely,
LI HUA

点评 考生需了解写作要点及写作意图,合理安排写作结构,平时注意积累词汇及语法知识.

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