, but I can’t tell you about that. A. Excuse me B. I’m sorry C. All right D. By the way 题目和参考答案——青夏教育精英家教网—

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　　To：manager@ tastytreat．com．ca

　　Date：Monday, 7 October, 3∶34 p. m．

　　From：raymondyuen@ canda．net

　　Subject：Complaint

　　Dear Mr．Price,

　　I have eaten in your restaurant many times and have always been happy with the food and service．This makes what happened last Saturday even more disappointing．It was my son’s birthday so we booked a no-smoking table at your restaurant for 7∶30 p. m．We arrived on time but were told that our table was not yet ready．At 8∶00 p. m., we were given a table in the smoking section．I asked to move but I was told that there were no other tables．A lot of people were smoking so it was uncomfortable and unhealthy．

　　Our first waitress, Janet, was very polite and helpful．She gave us free drinks for waiting so long．Our food also came quickly and looked fresh and tasty．When my wife had eaten most of her meal, she found a dead cockroach(蟑螂)in her vegetables．She was shocked and wanted to leave．At first, the waitress told us it was a piece of garlic．When we told her that garlic does not have legs, she apologized and took the food away．

　　We asked for the bill, expecting not to pay for my wife’s meal．Nobody came．After 15 minutes, I asked to see the manager．The head waiter told us that you were on holiday．I complained again about the horrible cockroach．He told me Janet had finished work．He didn’t believe my story and gave me a bill for three meals．I argued with him but was force to pay．

　　The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund(退款)for our meal．It cost ＄68．Until then, I will not be eating at your restaurant or recommending it to anyone．You can contact me at 742-3254 or through e-mail if you want more information．

　　Thank you for your attention．

Yours sincerely,

Raymond Yuen

(1)

We learn from the text that, on Sunday, Mr．Yuen ________．
[　　]
A．	was satisfied with the restaurant
B．	was disappointed with the restaurant
C．	had to wait for his table
D．	ate again at the restaurant

(2)

The head waiter didn’t believe Mr．Yuen because ________．
[　　]
A．	the waitress hadn’t told him about what happened
B．	he believed that the cockroach was garlic in fact
C．	he didn’t want to pay Mr．Yuen back
D．	the manager was on holiday

(3)

What does Mr．Yuen want to pay for now?
[　　]
A．	Nothing．
B．	Two meals．
C．	Three meals．
D．	Only the drinks．

(4)

Mr．Yuen demanded that Mr．Price ________．
[　　]
A．	say sorry to his family
B．	let the head waiter stop working in the restaurant
C．	get the head waiter to say sorry
D．	get the head waiter and Janet to say sorry

(5)

The writer wasn’t satisfied with ________．
[　　]
A．	the table in the smoking section
B．	the service Janet offered
C．	the price of food
D．	the apology the head waiter made

B

To: manager@ tastytreat.com.ca

Date: Monday, 7 October, 3:34p.m.

From: raymondyuen@ canada.net

Subject: Complaint

Dear Mr. Price,

I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.

It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.

Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.

We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.

The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.

You can contact me at 742-3254 or through e-mail if you want more information.

Thank you for your attention.

Yours sincerely,

Raymond Yuen

69. We learn from the text that last Saturday Mr. Yuen _____.

　 A. was satisfied with the restaurant. B. was disappointed with the restaurant

　 C. had to wait for his food D. ate for the first time at the restaurant

70. The writer had to pay the bill because _______.

A. the head waiter would not believe his story

B. the manager was on holiday

C. Janet didn’t believe there was cockroach in the vegetables

D. his wife had eaten most of her meal

71. Which of the following is not true according to the passage?

A. Mr.Yuen demanded that the head waiter apologize to him.

B. Mr.Yuen asked for a full refund for their meal.

C. Mr.Yuen will not eat at the restaurant any more.

D. The head waiter was not as polite as Janet.

B

To: manager@ tastytreat.com.ca

Date: Monday, 7 October, 3:34p.m.

From: raymondyuen@ canada.net

Subject: Complaint

Dear Mr. Price,

I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.

It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.

Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.

We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.

The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.

You can contact me at 742-3254 or through e-mail if you want more information.

Thank you for your attention.

Yours sincerely,

Raymond Yuen

69. We learn from the text that last Saturday Mr. Yuen _____.

　 A. was satisfied with the restaurant. B. was disappointed with the restaurant

　 C. had to wait for his food D. ate for the first time at the restaurant

70. The writer had to pay the bill because _______.

A. the head waiter would not believe his story

B. the manager was on holiday

C. Janet didn’t believe there was cockroach in the vegetables

D. his wife had eaten most of her meal

71. Which of the following is not true according to the passage?

A. Mr.Yuen demanded that the head waiter apologize to him.

B. Mr.Yuen asked for a full refund for their meal.

C. Mr.Yuen will not eat at the restaurant any more.

D. The head waiter was not as polite as Janet.

　　 Now we are always hearing about road accidents and when we are in a car we try to drive carefully, })ut how many of tls take the same degree of care in our homes? Any large hospital will tell you the number of accidents that happen in the home is almost the same as those on the road. I don't pretend to be an expert, but I've thought a lot alx)ut how and why these accidents happen and what we can do to prevent them.

　　 One of the commonest and most dangerous causes of home accidents is wrong and careless use of electrical equipment. People will continue to use a loose plug or pull out a plug (插头) without first turning off the power. In spite of warnings, one will carry an electric heater (电炉) into the bathroom when be is going to have a bath. Sometimes one forgets to cut off the power before repairing a lamp or something else. All this will cause accidents. So the rule about anything that works by electricity is: Switch off before your touch anything and don' t pretend you know when you actually don't.

　　 If you've got children in the house, it' s always best to keep medicines of any kind out of their reach. Otherwise, they may be taken for candies or a new kind of drink. When there are older people living with you, you have to take particular care in a number of ways in order to make them safe and happy.

　　 Fire, of course, is always a risk. So, remember not to dry clothes in front of fires, or leave　 stoves in the middle of rooms where they can easily be knocked over. And don' t forget to keep　 the children away from fire. Smoking, tm, may cause fire. So you'd better give it up.

　　 Safety first may mean a little more time and care, but it may save you a lot of trouble.

59. The writer thinks the reason why there are so many accidents in our homes is that we are .

　　 A. less careful in our homes than in a car

　　 B. more careful in our homes than in a car

　　 C. as careful in our homes as in a car

　　 D. not so careful in a car as in our homes

60. The writer advises you ......... about the use of electrical equipment.

　　 A. to appear as if you know everything

　　 B. to pretend that you don't know anything

　　 C. to pretend that you know everything.

　　 D. not to think you know everything

61. It's best to keep medicines in places that children ca't ............

　　 A. get on　　　　　　 B. get to　　　　　　 C. get in　　　　　 I). get over

62. One way to) prevent fires at home is to ......... .

　 A. leave stoves in the middle of the rooms

　 B. dry clothes near stoves

　 C. tell children to stay away from fire

D. smoke away from fires

　　 Now we are always hearing about road accidents and when we are in a car we try to drive carefully, })ut how many of tls take the same degree of care in our homes? Any large hospital will tell you the number of accidents that happen in the home is almost the same as those on the road. I don't pretend to be an expert, but I've thought a lot alx)ut how and why these accidents happen and what we can do to prevent them.

　　 One of the commonest and most dangerous causes of home accidents is wrong and careless use of electrical equipment. People will continue to use a loose plug or pull out a plug (插头) without first turning off the power. In spite of warnings, one will carry an electric heater (电炉) into the bathroom when be is going to have a bath. Sometimes one forgets to cut off the power before repairing a lamp or something else. All this will cause accidents. So the rule about anything that works by electricity is: Switch off before your touch anything and don' t pretend you know when you actually don't.

　　 If you've got children in the house, it' s always best to keep medicines of any kind out of their reach. Otherwise, they may be taken for candies or a new kind of drink. When there are older people living with you, you have to take particular care in a number of ways in order to make them safe and happy.

　　 Fire, of course, is always a risk. So, remember not to dry clothes in front of fires, or leave　 stoves in the middle of rooms where they can easily be knocked over. And don' t forget to keep　 the children away from fire. Smoking, tm, may cause fire. So you'd better give it up.

　　 Safety first may mean a little more time and care, but it may save you a lot of trouble.

59. The writer thinks the reason why there are so many accidents in our homes is that we are

　　 A. less careful in our homes than in a car

　　 B. more careful in our homes than in a car

　　 C. as careful in our homes as in a car

　　 D. not so careful in a car as in our homes

60. The writer advises you ......... about the use of electrical equipment.

　　 A. to appear as if you know everything

　　 B. to pretend that you don't know anything

　　 C. to pretend that you know everything.

　　 D. not to think you know everything

61. It's best to keep medicines in places that children ca't ............

　　 A. get on　　　　　　 B. get to　　　　　　 C. get in　　　　　 I). get over

62. One way to) prevent fires at home is to ......... .

　 A. leave stoves in the middle of the rooms

　 B. dry clothes near stoves

　 C. tell children to stay away from fire

D. smoke away from fires

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