题目内容

Harper Lee, whose 1961 novel To Kill a Mockingbird on the racial troubles of the American deep south, has died at the age of 89.

Until last year, Lee had been something of a one-book literary legend. To kill a Mockingbird sold more than 40 million copies around the world and earned her a Pulitzer prize, remaining a towering presence in American literature. Another novel, Go Set A Watchman, was controversially published in July 2015 as a “sequel” to Mockingbird, though it was later confirmed to be Mockingbird’s first draft.

But from the moment Mockingbird was published to almost instant success, the author consistently avoided public attention. Lee had lived for several years in a nursing home near the house in which she had grown up in Monroeville, Alabama—the setting for Maycomb of her famous book. Her neighbor for 40 years, Sue Sellers, said, “She was such a private person. All she wanted was privacy, but she didn’t get much. There was always somebody following her around.”

James Naughtie, BBC Books Editor, commented on the novels of Harper Lee: “I think she stands, particularly among American readers, as someone who shone a light into a very dark place. She was writing at a time when people were beginning to lift the lid on everything in the South which they’d chosen not to understand. That all changed in the 1960s. So I think her status for writing that book in its extraordinarily direct way will remain.

1.What does the underlined part in Paragraph 2 probably mean?

A. Lee became successful with stories on American south.

B. People owe Lee’s success to luck to some degree.

C. Mockingbird makes Lee a wonder in American literature.

D. Mockingbird was a bestseller by selling 40 million copies.

2.What does “Maycomb” in Paragraph 3 probably refer to?

A. A nursing home.

B. Lee’s hometown.

C. A fiction place.

D. A main character.

3.Which best describes Americans’ attitude towards racial troubles before the 1960s?

A. Tolerant.B. Unconcerned.C. Sympathetic.D. Dissatisfied

4.What can we learn from the text?

A. Lee based all her stories on her life.

B. Lee had to avoid being followed by her fans.

C. Lee wrote Go Set A Watchman before Mockingbird.

D. Lee lived in the house where she grew up for the whole life.

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根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

I used to be a thin little kid who was always the shortest and sickest in my class. I wasn’t very athletically involved during my childhood.

When I entered middle school, a lot of my friends were signing up for the school’s sports teams. __1.__On the first day of tryouts(选拔赛) for the soccer team, the coach told us to run laps for warm-up. As I struggled to keep up with the team, I found myself falling farther behind until I was the last one to finish. _ 2.___

I was disappointed, but at the same time, I knew I had to do something about my health and fitness. __3.__ People thought I was crazy because I ran a slow 11-mintue mile in the gym class, but I was determined to get into shape and improve my mile time.

__4.__ It was a lot of running for me, but I kept on practicing day after day. As the seasons progressed, I found that I could run longer and faster.

Eighth grade soon rolled around and I was feeling really confident about trying out for another sports meet. Instead of attempting soccer a second time, I decided to give field hockey a try. __ 5. __ This time, I was well prepared. After a week of tryouts, I was ecstatic (狂喜的) to see that my name made it on the list.

I was inspired, and I learned an important lesson: Once you do get into shape, don’t stop or give up!

A. Again, the coach instructed us to run a lot of laps.

B. After tryouts were over, my name never made it on the list.

C. I made a big decision to sign up for the track and field team.

D. Being in shape helped me feel energetic, flexible, and strong.

E. Fortunately, I wasn’t the only slow runner trying to get into shape.

F. The first day of practice was one of the hardest workouts I’ve ever had.

G. One of my friends convinced me to try out for the soccer team with her and I agreed.

根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

Customer service refers to the way that companies behave towards their customers. 1. However, many a time organizations don’t focus on customer relationship management, and that’s what makes customers angry, which is one of the reasons why companies lose their customers. 2.

First of all, you need to realize the great value of the customers. It’s they who are the boss, and it’s because of them that you get your pay checks. So do take your customers seriously.

3.You need to ask the customers the right kind of questions and think of the possible solutions which you can provide. Understand how they feel according to a particular situation, their body language, tone of voice and words they speak. Never make assumptions (臆断)and think that you know what the customers want.

4. Treat customers as individuals and the best way to do that is using their first name and finding ways of praising them in a sincere way.

In addition, there are some other skills which will help you in serving your customers better. For example, once you finish solving the problem for the customers, before ending the call, always remember to ask if there is anything else you can do for them. End the call with a “thank you”. If the customers are angry, let them express their anger completely. 5.Once they’ve finished speaking, try to calm them down by apologizing.

In a word, always remember that if the customers remain happy, you’ll be in business.

A. Never interrupt or start speaking until they’ve finished.

B. You can bring in as many new customers as you want.

C. So customer service is important and you should know how to improve it.

D. Finding out the needs of the customers is another important customer service tip.

E. Making customers feel they are important is an excellent way to serve them better.

F. It’s the quality of service that determines whether the customer remains with the company.

G. More companies are finding that their customer service should not be limited to stores.

完形填空

There is one word that is on the lips of Americans, day and night, “Sorry”.

Once as I was walking on the street, a young man ran by ________, brushing against my handbag. ________ he continued on his way, he ________ back and said “sorry” to me. Even in a rush, he didn’t forget to apologize.

One day, after I bought some apples, the salesman was giving me the change, ________ I wasn’t ready for it, and ________ dropped on the ground, “I’m sorry,” he said while bending down to pick it up. I was ________—why would he apologize when it was my ________?

Another time, I ________ on a man’s foot in an escalator (电梯). At the same time , we both said “sorry”. I thought it ________ at first: was it really ________ for him apologize?

Later on, an American friend ________ to me that according to the American ________, the escalator is a(n) ________ place which everyone should be able to stand in. After someone occupies(占据)a position in the escalator, making it ________ for someone else to find a place to stand in, isn’t it necessary to ________ an apology?

During my stay in America, I gradually ________ that when friction (摩擦) occurs in daily life, Americans don’t care much about who is ________. If someone is ________, a “sorry” is always necessary. Even if the other person is hurt, the “sorry” would ________ tempers(脾气). Perhaps this is ________ I never saw anyone quarreling on the buses, subways or streets in America.

1.A. excitedlyB. hurriedlyC. happilyD. fast

2.A. ThoughB. AfterC. Even asD. Even if

3.A. stoppedB. heldC. watchedD. turned

4.A. orB. andC. butD. so

5.A. a coinB. the applesC. The walletD. a bill

6.A. impressedB. movedC. annoyedD. puzzled

7.A. problemB. matterC. faultD. business

8.A. movedB. steppedC. walkedD. knocked

9.A. interestingB. acceptableC. excitingD. reasonable

10.A. politeB. importantC. surprisingD. necessary

11.A. announcedB. explainedC. suggestedD. admitted

12.A. ideasB. rulesC. opinionsD. senses

13.A. openB. commonC. publicD. free

14.A. unfitB. impossibleC. narrowD. difficult

15.A. expressB. speakC. sayD. tell

16.A. realizedB. rememberedC. recognizedD. meant

17.A. mistakenB. responsibleC. carelessD. correct

18.A. nervousB. sickC. worriedD. troubled

19.A. reduceB. coolC. loseD. change

20.A. thatB. whenC. whyD. how

Looking back on the first twenty years of my life, I feel grateful to have been so healthy and happy. I’m happy due to many key factors. They include my physical health, healthy finances and my family’s happiness.

Health comes first for me, because without health everything else is meaningless. Imagine starting a career without good health. Imagine achieving anything without good health. 1.______

Good health is not enough to be happy. 2.______ Money obviously pays for the basic necessities of life—food, housing, clothing, etc. —but it is also necessary for other reasons. Money guarantees we always get good medical treatment when we fall ill. 3._______

Family is another important factor in having a happy life because it provides the love, joy, and support that everyone needs. I love my family with all my heart. I get pleasure from their pleasure. I suffer when they suffer. 4._______They give me advice when I have misunderstandings with my friends. More importantly, they are always there to share everything with me.

5.______As long as I stay healthy, work hard to earn enough money and share both good times and bad times with my family, I will always be the happiest girl in the world.

A. My family help me get through pressures and difficulties.

B. Clearly, good health is much more important than any other aspect of one’s life.

C. Besides, we can use money to improve our life.

D. We still need money in today’s society.

E. Sometimes the amount of money we have is determined by our happiness.

F. These three factors are all I need in this world.

G. Having good health and healthy finances, we can turn our attention to the happiness of our family.

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