Dear Sir or Madam,My name is Li Hua. I am a student from a high school in China. I had recently bought a book from your website. However,some problems have arisen,that makes me upset. I am writing to 题目和参考答案——青夏教育精英家教网—

题目内容

Dear Sir or Madam,

My name is Li Hua. I am a student from a high school in China. I had recently bought a book from your website. However,some problems have arisen,that makes me upset. I am writing to complaint about them.

First of all,the book I ordered reached to me ten days late than expected,which brought me lots of inconvenience. What's more,when I looked through them,I found that a few pages are missed,which makes me very disappointing. I know that you are a famous book?selling website,but my experience shows how your service needs improvement. I hope you can sent me another book as soon as possibly.

Li Hua

My name is Li Hua. I am a student from a high school inChina. I had (改为have) recently bought a book from your website. However,some problems have arisen,that (改为 which) makes me upset. I am writing to complaint (去掉后面的t) about them.

First of all,the book I ordered reached to (去掉to) me ten days late (加r) than expected,which brought me lots of inconvenience. What's more,when I looked through them,I found that a few pages are missed (改为ing) ,which makes me very disappointing (改为ed) . I know that you are a famous book?selling website,but my experience shows how (改为that) your service needs improvement. I hope you can sent (改为send) me another book as soon as possibly (改为possible) .

Li Hua

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6. Jean did not have time to go to the concert last night because she was her examination (prepare)

Jean昨晚没时间去音乐会，因为她正忙着准备她的考试。

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到目前为止股价已下降了 10点,这太可惜了。

4. You can use a large plastic bottle,with ，as a pot to grow flowers in. (cut)

你可以用一个去掉顶部的大塑料瓶来当花盆去种些花。

The concept of obtaining fresh water from icebergs that are moved to populated areas and barren regions of the world was once treated as a joke more appropriate to cartoons than real life. 1,especially since scientists have warned that the human race will outgrow its fresh water supply faster than it runs out of food.

Glaciers (冰河) are a possible source of fresh water that has been overlooked until recently. Three quarters of the Earth's fresh water supply is still tied up in glacial ice,2 that it could maintain all the rivers of the world for 1 ,000 years. Floating on the oceans every year are 7 ,659 trillion metric tons of ice stored in 10 ,000 icebergs that break away from the polar ice caps,more than ninety percent of them from Antarctica.

Huge glaciers that stretch over the shallow continental shelf give birth to icebergs throughout the year. Icebergs are not like sea ice,3 ，rather,they are formed entirely on land,breaking off when glaciers spread over the sea. As they drift away from the polar region,icebergs sometimes move mysteriously in a direction opposite to the wind,4 Because they melt more slowly than smaller pieces of ice,icebergs have been known to drift as far north as 35degrees south of the equator in the Atlantic Ocean. To move them to parts of the world where they are needed would not be too difficult.

5,such as the prevention of rapid melting in warmer climates and the storing of fresh water in great volume. But even if the icebergs lost half of their volume in moving,the water they could provide would be far cheaper than that produced by removing salt from sea water.

A. which is formed when the sea itself freezes

B. Difficulties arise in other technical matters

C. But now it is being considered quite seriously by many nations

D. Icebergs are not too much influenced by the temperature.

E. pulled by subsurface currents

F. a reservoir (蓄水池) of untapped fresh water so large

G. People often get fresh water by removing the salt from sea water.

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"Hello,little Tortoise!Where are you going? How short your legs are!" said the hare.

"I am going over to the hill. I am a slow 1 (run) ，but I can run a race with you ," said the tortoise. "All right. Let's run a race 2 the top of the hill, " said the hare.

The hare and the tortoise started. The hare ran very fast. The hare said 3 himself, "I can run much 4 (fast) than the tortoise,and I may have a little nap here."

So the hare 5 (lie) down under a tree and was6 (fast) asleep. But the tortoise did not stop 7 a moment. He walked on and on. At last he got to the top of the hill.

The hare woke up and looked 8 ,but he could not see the tortoise. He 9 (spring) up and ran as fast as he could. When the hare got to the top of the hill,he found the tortoise was resting there 10 (peaceful) .

The tortoise said to the hare, "Now,Mr. Hare!Who was the faster runner,you or I?"

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Researchers found that fathers spent 7 average of 2. 5 hours on a weekday and about 6 hours on a weekend day with their children. This included time spent 8 (play) together or doing schoolwork,personal care 9 as bathing and feeding. On weekdays,children spent onethird 10 time with their fathers than with their mothers,but on weekends the time gap closed and kids spent only 13% more time with their mothers than with their fathers.

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Something needs to change,and needs to be fixed,and you've worked hard to create a vision oi where you want it to be in future. But are you 100% sure that you're right? And are you absolutely certain that your solution will work perfectly,in every way? The solution is to have a process that you can follow when you need to make a change or solve a problem,1 .

A popular tool for doing just this is the Plan-Do-Check-Act Cycle. Follow the steps below every time to ensure you get the highest quality solution possible.

Step 1 ：Plan First,identify exactly what your problem is. Once you've done this,it may be appropriate for you to map the process that is at the root of the problem. 2 Step 2 ：Do This phase involves several activities：

* List possible solutions.

* 3

* Implement (实施) a pilot project on a small scale basis,with a small group,or in a limited geographical area.

Step 3 ：Check 4 Besides,you should gather together any experience from it that could make it even better.

Depending on the success of the pilot,and the number of areas for improvement you have identified,you may decide to repeat the "Do" and "Check" phases.

Once you are finally satisfied that the costs would outweigh the benefits of repeating the Do-Check cycle any more,you can move on to the final phase.

Step 4 ：Act Now you implement your solution fully. 5 Sometimes you need to loop back to the Plan Phase (Step 1) ，and seek out further areas for improvement.

A. Select the best of these solutions.

B. It is also sometimes called the Shewhart Cycle.

C. Use it in some other trial design appropriate to the nature of your problem.

D. In this phase. vou measure how effective the oilot solution has been.

E. Next,draw together any other information you need that will help you start working out solutions.

F. However,your use of the PDCA Cycle does not necessarily stop there.

G. a process that will ensure you plan,test and feedback before you commit to your work

1. 2. 3. 4. 5.

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