题目内容
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天天向上一本好卷系列答案
小学生10分钟应用题系列答案A TAXI driver taught me a million dollar lesson in custome
r satisfaction and expectation. Inspiring speakers charge thousands of dollars to give his kind of training to corporate directors and staff. It cost me only a ＄12 taxi ride.
I had flown into Dallas just for the purpose of calling on a client. Time was important and my plan included a quick turn – around trip from and back to the airport. A clean taxi pulled up.
The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As be got in the driver’s seat, he mentioned that the neatly folded Wall Street Journal next to me for my use. He then showed me several tapes and asked me what type of music I would enjoy.
Well! I looked around for a 
“Candid Camera!” Wouldn’t you? I could not believe the service I was receiving! I took the opportunity to say, “Obviously you take great pride in you work. You must have a story to tell.”
“You bet,” he replied, “I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my right position in life, somewhere I could feel proud of being the best I could be.
I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day’s work and done it well. I evaluated my personal property and, I became a taxi driver!
One thing I know for sure, to be good in my business I jus have to meet the expectations of my passengers. But, to be GREAT in my business, I have to EXEED the customer’s expectations! I like the sound of being ‘great’ better than just being ‘average’. ”
Did I tip him big time? You bet!
The taxi driver taught me a great life lesson: Go an extra mile when providing any service to others. And there is no good or bad job you can make any job good.
【小题1】What lesson did the author learn from the taxi driver?
| A．How to make the best use of time. |
| B．How to do better in the service business. |
| C．How to turn an interest into your career. |
| D．How to become a motivational speaker. |
| A．Because he was afraid he would be photographed in the cab. |
| B．Because he was worried what the driver could be up to. |
| C．Because he was amazed by the way the driver was treating him. |
| D．Because he wasn’t interested in the tapes offered by the driver |
| A．the taxi driver couldn’t accept just being average |
| B．the author was anxious to get back to meet a client |
| C．when the author waited for a taxi at the airport, he was not in a rush |
| D．the taxi driver loved to play his favorite music during rides |
| A．was dissatisfied wit his present job |
B．was once often reward ed for being a model worker |
| C．enjoyed offering his customers more than they expected |
| D．was forced to become a taxi driver to support his family |
| 完形填空。 | ||||
| Living and dealing with kids can be a difficult job, but living and dealing with parents can be even more difficult. If I have learned anything in my 16 ears, it is that 1 is very important, 2 when you disagree. With any relationship, you need to let other people know how you're 3 . When you're mad at your parents, or anyone else, not talking to them doesn't 4 anything. Communication 5 the concerns (所关注的事) of another. It means that you can't 6 come home from school, go up to your room and ignore (不理睬) everyone. 7 you just say "Hi", and see how their day was for five minutes, it is better than nothing. When 8 with parents, you always have to make them feel good about how they are doing 9 parents. If you are 10 to make them see something as you see it, tell that you'll listen to what they have to say, but ask them 11 to listen to you. Shouting or walking away only makes the situation 12 . This is an 13 : one night, Sophie went to a street party with her friends. She knew she had to be home by 14 , but she didn't feel she could jus 15 to go home. That would be rude. 16 , the had been nice enough to make her along with them. Needless to say, she was late getting home. Her parents were 17 at first, but when Sophie explained why she was late, they weren't as mad and let the incident go. Communication was the key factor here. If Sophie's parents had not been willing to 18 , Sophie would have been in a lot of trouble. Communication isn't a(n) 19 way deal, it goes both ways. Just remember, if you get into a 20 like Sophie's, tell the other person how you feel-listening is a key factor in communication. | ||||
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Steve, Adam, Jenny, Frank和Wendy就自己在学校或学习上遇到的困惑分别给Boy’s Life杂志写信，向编辑咨询。阅读下列编辑的回答（A、B、C、D、E和F）选出可以解答每个人疑问的最佳选项，并在答题卡上将该选项标号涂黑。选项中有一项是多余选项。
1.Steve: One of my friends is always copying me．It’s getting really annoying, and I don’t know what to do．Help!
2.Adam: I did badly in school, so my dad switched me to another school to help me．What can I do to stay out of trouble at my new school? My mouth got me in trouble in the first place．
3.Jenny: Some kids are making fun of me because I’m in honors math and read 800-page books．Isn’t that something to be proud of?
4.Frank: I have a problem: I can’t socialize．I’m really shy, and I’m already a freshman in high school．Can you help me, please?
5.Wendy: I always make honor roll, but I’m going to high school next year．How can I manage this: keep up my A’s and B’s, and at the same time, do other after class activities I’m interested in．
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A |
B |
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A wise man once said, “It’s better to do a few things well than a lot of things poorly．” As you make the transition to a tougher workload, focus on maintaining a balance of schoolwork, scouting, other activities, friends, family and just the games you are enjoying playing．You may always think of this: we can learn things not only in classes, but outside of classes．You’ll be happier, not to mention more successful at the things you like． |
If you’re having trouble keeping up, ask your teachers if they can recommend someone to tutor you for an hour after school．I know it sounds like torture, but trust me．I was struggling through math and eventually my mum made me get a tutor．I was very angry．But it turned out that with the tutor’s help, I could get through my work in an hour instead of three hours at home．So after a few weeks, I caught up with the rest of the class． |
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C |
D |
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You should be flattered—he looks up to you．But I understand; it’s completely up-setting．My little sister went through a stage in which she constantly bought the same exact clothes as me．But after a few months she turned to someone else．Wait it out for a while, and your friend will probably discover his own sense of style．Then let him know you think he’s cool, especially he does his own thing．Your comment will spare him embarrassment, boost his self-esteem and, ultimately, get him to stop cloning around． |
You’re right．Intelligence is a quality that everyone wants, and as you get older it’s going to be what people love and respect about you．And yet, just as hyper-social people need to make time for schoolwork, you might benefit from a little balance as well．In addition to exercising your brain with classes and books, exercise your spirit with music, sports, Scouts or other activities．Bonus: Some of those kids who laughed at you might someday realize how cool you actually are and shut up． |
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E |
F |
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The fact that you recognize what the problem is and want to fix it is fantastic．Avoid becoming a regular in the schoolmaster’s office, and make a good first impression in the new place．This doesn’t mean you have to be a top student．Jus do your work, speak up in class when the teacher asks a question and seek extra help if your grades start to slip．And stay involved in after-class activities so that you can keep yourself too busy to get into trouble and help you burn off some of the energy that tends to land you in hot water． |
A teacher once gave me this great advice: Prepare a conversation in your head before going into an uncomfortable social situation．It sounds like a lot of work, but it’s easy – and it works! For example, if you know you’re hiking a certain mountain with Scouts this weekend, go online and Google the area you’re hiking．Find an interesting or funny fact or two and talk about them when your troop is climbing up the mountain．As for the “cool” kids, forget them．Coolness runs out after high school． |