It is impossible not to make a mistake at some points in your life. We may as well accept that some thing will go wrong and we will be to blame. It is therefore sensible to work out some strategies for apologizing, and the best way to apologize is by letter. This way you can take care over every work you write— which you can’t do if you say sorry to someone in person.

We all say or do something that we wish we hadn’t said or done. You may say something that accidentally hurts someone, or you may provide a service which doesn’t come up to the standards that a client or customer expected.

You may feel that it was a genuine mistake which couldn’t be avoided. Rather than dwell on the mistake, you should quickly try to remedy(修补)the problem. An effective letter of apology is an important part of that process.

For the contents of the letter, just remember TABS—Timing, Action, Brevity, Sincerity.

The timing of a letter of apology is essential—it must be sent as soon as possible. Any delay in our sending the letter will only compound(add to) the problem. In this case “Better late than never” is not the best motto! The longer you wait before you wait before writing a letter of apology, the more it will seem that you have been coerced(被迫)into writing it.

Although it is important to recognize what has gone before, it is also essential to detail the action you plan to take to rectify whatever it was you did wrong. Research has shown that some indication that you have thought about what future action you plan to take is always well received.

A letter of apology should be brief and the word “sorry” should appear no more than twice. Indicate that you are aware using it a second time—“once again, I am so sorry for…” or “as I said earlier, I am really sorry about…”. Finally, the tone of the letter has to be sincere. In fact, the combination of all the above factors will help in this respect.

And don’t think that letters are out of date in the email—oriented 21st century. An apology email can be worse than no apology at all!

72.What kind of advice does the text suggest about apologizing?

A.It’s a good idea to write a letter of apology as soon as something has gone wrong.    

B.It’s a good idea to send several emails to apologize.

C.Write a long letter apologizing several times to make your point.

D.Wait to see how they react to your letter before planning to do anything.

73.What kind of things do you NOT apologize for?

A.A service that is not as good as it should be.

B.Genuine mistakes.

C.Car accidents.

D.Causing offence or hurt.

74.The underlined expression “Rather than dwell on the mistake” in the third paragraph means you _____.

A.should not waste time worrying about what happened.

B.should consider the problem

C.should forget about what happened.

D.should analyse who was at fault.

75.How can timing compound problems?

A.If you write immediately, they will be suspicious.

B.If you leave it for a few days, they will know it is your idea to write.

C.Waiting for a few days before you write will show your sincerity.

D.Waiting too long will make it worse because they won’t believe you mean it.

My father was 44 and knew he wasn’t going to male it to 45. He wrote me a letter and hoped that something in it would help me for  the  rest  of my life.

Since the day 1 was 12 and first read his letter, some of his words have lived in my

beart. One it aways times out. “Right now, you are pretending to be a time-killer. But I know that one hay, you will do something great that will set you among the very best.” Knowing that my dad believed in me gave me permission to believe in myself. “You will do something great.” He didn’t know what that would be, and neither did I, but at times in my life when I’ve felt proud of myself, I remember his words and wish he were here so I could ask. “Is this what you were talking about, Dad? Should I keep going?”

A long way frim 12 now, I realize hew would have been proud when I made any progress. Lately, thongn. I’ve come to believe he’d want me to move on to winat com next: to be nrood of and believe in, somebody else. It’s time to start writing my own letters to my children. Our children look to us with the same unanswered question we had. Our kids don’t  hold back because they’re afraid to fail. They’re only afraid of failing us. They don’t worry about being disappointed. Their fear-as mine was until my father’s letter-is of being a disappointment.

Give your chikdren permission to succeed. They’re witing for you to believe in them. I always knew way parents loved me. But trust my That elic will be more comlece, that love will be more real, and their belief in the nelces whi be greater if you write the words on their hearts; “Don’t worry; you’ll do something great.” Not having that blessing from their parents may be the only thing holding them back.

1.We learn from the text that the author___________.

A.lost his father when he was young

B.worked hard before he read his father’s letter

C.asked his father permission to believe in himself

D.knew execty at thing his father wanted him to do

2.What clis the hor tell us in the 3rd passgiaph?

A.Children need their parents’letters.

B.Children are afraid to be disappointcd.

C.His children’s fear of failure held them back.

D.His father’s letter removed his fear of failing his parents.

3.Which of the following is true of the author?

A.He got no access to success.

B.He wrote back to his father at 12.

C.He was surk his parents loved him.

D.He whce asked his father about the letter.

4.The main purpose of the text is to _______.

A. describe children’s thinking

B.answer some questions children have

C.stress the importance of communication

D.advise parents to encourage their children

Parents’ blessing will play a great part in the growth of their children. My father wrote me a valuable letter before his death, one part of which always  36 . “I know you will do  37 great that will set you among the very best one day in the future.”
Since I first read his  38  at 12, they have lived in my heart.  39 ,I knew that my dad’s believing in me gave me permission to believe in  40  . “You will do something great.” He didn’t know  41  that would mean, but whenever I felt 42  of myself, I remember my father’s words, and  43  he were here, so I could ask, “Is this what you were  44 about, Dad?”
Many years have passed, and I believe that my father  45 have been proud when I  46 from basic training and became a rescue swimmer. Lately, I’ve come to realize he’d want me to move 47 to what comes next: to be proud of, and believe in someone else.
Yes, it’s time to all of us to  48  writing our own letters to our children. They look to us with the same  49  . “Is this it, Daddy? Am I doing fine?” It’s why every child growing up says, “Watch me!” Our children don’t  50   because they are not afraid to fail. They are only afraid of failing  51___.
Remember to give your children  52   to succeed. If you don’t have children, then write a letter to someone who 53 you. They are waiting for you to believe in them. Trust me, love will be 54  real and their belief in themselves will be greater if you write the words on their hearts: “  55  ! You will do something great.” Not having that blessing from someone they love may be the only thing holding them back.

【小题1】
A.picks outB.shows outC.stands outD.turns out
【小题2】
A.everythingB.nothingC.anythingD.something
【小题3】
A.sentencesB.letterC.wordsD.message
【小题4】
A.Growing upB.Turning upC.Bringing upD.Taking up
【小题5】
A.himselfB.myselfC.itselfD.themselves
【小题6】
A.whoB.howC.whichD.what
【小题7】
A.disappointedB.activeC.proudD.upset
【小题8】
A.hopedB.wishedC.expectedD.thought
【小题9】
A.talking B.doubtingC.dreamingD.discussing
【小题10】
A.mightB.wouldC.willD.must
【小题11】
A.graduatedB.recoveredC.appearedD.survived
【小题12】
A.upB.onC.awayD.in
【小题13】
A.stopB.keepC.startD.continue
【小题14】
A.demand B.responseC.desireD.question
【小题15】
A.hold onB.keep onC.hold backD.take back
【小题16】
A.us B.himC.youD.tm
【小题17】
A.impressionB.directionC.explanationD.permission
【小题18】
A.looks throughB.looks down onC.looks up toD.looks forward to
【小题19】
A.moreB.lessC.muchD.little
【小题20】
A.Watch out B.Never fearC.Take it easyD.Never mind.

In the year after my mother left us, my father was 42 and he knew that he wasn’t going to make it to 43. He wrote a letter to me and hoped that something in it would help me for the rest of my life.
Since the day I was 12 and first read his letter, some of his words have lived in my heart. One part always stands out. “Right now, you are pretending to be a time killer. But I know that one day, you will do something great that will set you among the very best.” Knowing that my dad believed in me gave me permission to believe in myself. “You will do something great.” He didn’t know what I would be, and neither did I, but at times in my life when I’ve felt proud of myself, I remember his words and wish he were here so I could ask, “Is this what you were talking about , Dad ? Should I keep going?”
A long way from 12 now, I realize he would have been proud when I made any progress. Lately, though, I’ve come to believe he would want me to move on to what comes next: to be proud of , and believe in somebody else. It’s time to start writing my own letters to my children. Our children look to us with the same unanswered question we had. Our kids don’t hold back because they’re afraid to fail. They’re only afraid of failing us. They don’t worry about being disappointed. Their fear ---- as mine was until my father’s letter---- is of being a disappointment.
Give your children permission to succeed. They’re waiting for you to believe in them. I always knew my parents loved me. But trust me: That belief will be more complete , that love will be more real, and their belief in themselves will be greater if you write the words on their hearts :“Don’t worry; you’ll do something great .”Not having that blessing from their parents may be the only thing holding them back.
【小题1】We learn from the text that the author__________.

A.lost his father when he was young
B.worked hard before he read his father’s letter
C.asked his father’s permission to believe in himself
D.knew exactly what great thing his father wanted him to do
【小题2】What does the author tell us in the 3rd paragraph?           
A.Children need their parents’ letters.
B.Children are afraid to be disappointed.
C.His children’s fear of failure held them back.
D.His father’s letter removed his fear of failing his parents.
【小题3】Which of the following is true of the author?
A.He got no access to success.
B.He wrote back to his father at 12.
C.He was sure his parents loved him.
D.He once asked his father about the letter.
【小题4】The main purpose of the text is to        .
A.describe children’s thinking
B.answer some questions children have
C.stress the importance of communication
D.advise parents to encourage their children

Parents’ blessing will play a great part in the growth of their children. My father wrote me a valuable letter before his death, one part of which always  36  . “I know you will do  37  great that will set you among the very best one day in the future.”

Since I first read his  38  at 12, they have lived in my heart.  39  ,I knew that my dad’s believing in me gave me permission to believe in  40  . “You will do something great.” He didn’t know  41  that would mean, but whenever I felt 42  of myself, I remember my father’s words, and  43   he were here, so I could ask, “Is this what you were  44  about, Dad?”

Many years have passed, and I believe that my father  45  have been proud when I  46  from basic training and became a rescue swimmer. Lately, I’ve come to realize he’d want me to move 47  to what comes next: to be proud of, and believe in someone else.

Yes, it’s time to all of us to  48  writing our own letters to our children. They look to us with the same  49  . “Is this it, Daddy? Am I doing fine?” It’s why every child growing up says, “Watch me!” Our children don’t  50   because they are not afraid to fail. They are only afraid of failing  51___.

Remember to give your children  52   to succeed. If you don’t have children, then write a letter to someone who  53  you. They are waiting for you to believe in them. Trust me, love will be 54  real and their belief in themselves will be greater if you write the words on their hearts: “  55  ! You will do something great.” Not having that blessing from someone they love may be the only thing holding them back.

1.A. picks out  B. shows out    C. stands out       D. turns out

2.A. everything B. nothing      C. anything         D. something

3.A. sentences  B. letter       C. words            D. message

4.A. Growing up B. Turning up C. Bringing up        D. Taking up

5.A. himself        B. myself       C. itself           D. themselves

6.A. who            B. how          C. which            D. what

7.A. disappointed B. active C. proud                D. upset

8.A. hoped      B. wished       C. expected         D. thought

9.A. talking    B. doubting     C. dreaming         D. discussing

10.A. might B. would            C. will             D. must

11.A. graduated B. recovered    C. appeared         D. survived

12.A. up            B. on           C. away             D. in

13.A. stop      B. keep         C. start            D. continue

14.A. demand        B. response     C. desire           D. question

15.A. hold on       B. keep on      C. hold back        D. take back

16.A. us            B. him          C. you              D. tm

17.A. impression    B. direction    C. explanation      D. permission

18.A. looks through B. looks down on C. looks up to D. looks forward to

19.A. more      B. less         C. much         D. little

20.A. Watch out  B. Never fear    C. Take it easy   D. Never mind.

 

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