A conflict at work is common.If you can avoid conflict,it means you will win what you want regardless of what the other person wants.Since the potential problem has not been removed,it will simply reappear later.1.

◆Be aware of the fact that some conflicts are unavoidable at work.On many occasions(场合),conflict and disagreement are likely to happen.But when a conflict happens it is not the end of the world.2.Conflicts mean that people care enough to disagree strongly.The trick is not to allow the conflict to go on forever.

3.Solve a conflict when it starts,as it only gets worse with time going by.Everyone is waiting for the other to admit he or she is wrong and gets more unpleasant after the conflict has lasted a while.It is necessary to interrupt the "waiting game" before it gets to that point.

◆Ask nicely.If somebody has done something that makes you angry,or if you don't understand their viewpoints or actions,simply asking nicely about them can make a world of difference.Never assume that people do what they do to annoy or hurt you.Sometimes there is a good reason why that person does what he or she does,and a potential conflict disappears right there.4.

◆Appreciate.5.Tell them why it is worth it to you to solve the conflict.This can be difficult as few people find it easy to appreciate a person they disagree strongly with,but it is a great way to move forward.

A.Praise the other part in the conflict

B.Deal with conflicts sooner rather than later.

C.Invite the other person to talk about the situation.

D.Do remember to make an enquiry,not an accusation of any sort.

E.Here are the necessary steps to effectively get rid of conflicts at work

F.On the contrary,it can be the beginning of an interesting learning process.

G.Clear thinking is unlikely to happen while an argument continues to boil over.

Student Job Center

Job #: 45961

Employer: MJ Homecare

On Bus line: No

Pay: $12.50-$16.00/hr

Posted: 05/26/2017

Category: Health Care-Medical

Deadline: 07/04/2017

Number of Positions: 3

Contact Information:

Name: MJ Ford

Email Address: wiscwiscwisc@gmail.com

Address: Verona, Wisconsin 23333

Primary Phone: 623-623-2333

Description:

Outgoing, fun, disabled man on Madison’s far west side has immediate need for assistance with morning and/or evening cares. Times are somewhat flexible.

Morning duties (8 AM) include transferring, assistance dressing, bathing, bowel care (肠道护理) and other activities associated with morning routine for the disabled.

Short evening shift duties include help with bedtime, usually between 8-9 PM. Apply for either shift.

Lifting is a vital part of this job. Experience with manual, pivot-type transfer and bowel care is preferred, but will train. Additional information is available upon request. Pays $12.50+/hr. Car needed.

This position is great experience for anyone interested in a career in the medical field—nurse, PA, doctor, occupational therapy, physical therapy, etc., but not limited to those areas of interest. A very rewarding position that makes a difference, helping to remain independent in your life. If you enjoy helping others, then this job may be for you! Please respond by email and include your phone #.

https://jobcenter.wisc.edu/jobs/detail/45961

1.If you successfully land the job, it is better for you to ________ there.

A. ride a bus B. take a train

C. drive a car D. travel on foot

2.This job is targeted at those somewhat strong students ________.

A. who are experienced and available for both shifts

B. who are outgoing and good at caring skills

C. who are determined to get jobs in the medical field

D. who are caring and ready to live on their own

One morning, my newspaper wasn’t delivered on time. Since I always brought it to work, it upset me that I would have to pick one up on my way to work. After breakfast, I was already running late, but figured I could make it if I hurried.

As I pulled into the parking lot of the store, I noticed a young man in a wheelchair who seemed to be struggling. “Someone else will stop and help him,” I thought.

However, no one stopped. I got out, and walked over to see what the trouble was.

“Is there anything I can do?” I asked. It was then that I noticed he wasn’t able to speak, and was still struggling with the chair.

I looked down at the chair and noticed that the clamps (夹具) holding the electronic keyboard had apparently become loose causing the equipment to slip down, out of his reach.

I pulled it back into place and then re-tightened the clamps. He hit a key on the keyboard. An electronic voice told me, “Thank you.” He then found the control that steered (操纵) the chair, turned and left.

I got back in my car and headed off to work, completely forgetting my newspaper. As I drove, I felt a deep gratitude (感激). I was truly blessed to have the physical abilities that allow me to live a normal life. Here was this young man who relied on machines to get around and communicate. He probably dreamed about doing all the things that I thought were normal and simple.

It’s funny; fifteen minutes before that happened, I was whining because my morning paper hadn’t arrived on time. I was glad I helped the young man, because he helped me gain a new viewpoint on everything I had in my life.

1.Why did the author stop at the store?

A. To do his job. B. To have breakfast.

C. To buy a newspaper. D. To drive a colleague to work.

2.What was the young man trying to reach?

A. The clamps. B. The car key.

C. The wheelchair. D. The electronic keyboard.

3.What does the underlined word “whining” in the last paragraph mean?

A. Complaining. B. Worrying.

C. Arguing. D. Crying.

4.What did the author learn from the experience?

A. Treasure what we have. B. Treat the disabled nicely.

C. Technology has changed our lives. D. Don’s get annoyed over small things.

Do you have a hard time saying no to others? Do you say "yes" when you really mean no? You're not alone. Many people end up saying "yes" to something they don't really want to do for several reasons. It is necessary to learn how to say "no".

"I'm sorry. I just don't have the time at the moment."1.After all, your own work comes first. The other person will understand, especially if they also have a busy job.

"I don't think I'm the best person to help you out. Why don't you try...?" If you think you can't be of any help then simply say no. 2.Recommend that person instead. This is a good one to use at work.

"Let me get back to you." Sometimes you first have to check your schedule before you can make a promise. 3. This will waste the other person's time, which could have been spent finding someone else who would say yes.

"I would rather refuse than say sorry later." 4.The other person will appreciate your honesty. You could even say, "I'd rather say no now than I'm sorry later." However, you must never offer to do something in the future if you don't mean it. This will turn out to be much worse than simply saying no in the first place.

"No". This is the simplest and most direct way. Simply say "no". 5.We spend so much time thinking of good excuses when being direct is often the simplest and best way.

A. There is no doubt you have said no a few times.

B. If you are too busy then let the other person know.

C. There is no need to add any derails unless asked for.

D. You might be asked to do something when you are busy.

E. Maybe you know someone else who would be better suited for the task.

F. When you know you won't be able to do the best job you can, simply say so.

G. But it's not a good idea to say this when you really mean no in the first place.

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