题目内容

People have been listening to music to get in the mood for hundreds of years. Recently, there is scientific research to back up what we have always known about music. The studies have shown that when people are excited or happy they are more helpful. The opposite happens when people feel aggressive(好斗的) or under stress. The use of music can influence how helpful people can be.
Dr Adrian North made a study with 256 university students. Half the group took exercise in the gymnasium listening to music which can bring happiness and the other half exercised to aggressive music. When leaving the gym, the students were asked to hand out flyers (传单) in support of the local disabled athlete’s foundation.
The results showed that nearly half of the group that listened to happy music were willing to hand out flyers. But in the group that heard the aggressive music, less than 20% were willing. This study suggests that our choice of music can influence our willingness to cooperate(合作).
While a study also shows that productivity (生产效率) can increase with the right choice of background music in the workplace. As music stimulates (刺激) workers’ minds, job satisfaction is often positively influenced. Other studies have shown that workers who are in a good mood report more job satisfaction than those in a bad mood.
These studies show that music can have a powerful influence on a person’s ability to cooperate. Moods have a direct influence on cooperation and job satisfaction, etc. These factors also have a direct relationship to the success of a business.
小题1:The underlined words “back up” in the paragraph can be replaced by _____.
A．supportB．leaveC．refuseD．compare
小题2:In the studies mentioned in the passage, music is used to _____.
A．express people’s ideasB．change people’s moods
C．improve people’s healthD．show people’s love of arts
小题3:According to the passage, people who are in a good mood _____.
A．can understand the musicB．have a good taste in music
C．might do well in their workD．are influenced by others
小题4:The passage is mainly about _______.
A．effort and successB．music and science
C．work and lifeD．music and mood

小题1:A
小题2:B
小题3:C
小题4:D 

试题分析：这篇文章讲的是音乐和情绪的关系，正确的音乐的选择可以影响人们的情绪，情绪好的人工作效率高，更容易与人合作，更容易成功。
小题1:猜词题：从第一段的句子：People have been listening to music to get in the mood for hundreds of years.可知人们一直在听音乐改变自己的情绪，后面说现在的研究也支持这一说法。Back up=support，选 A
小题2:推理题：从第三段的句子：This study suggests that our choice of music can influence our willingness to cooperate(合作).可知在这些研究中音乐被用来改变人们的心情。选B
小题3:细节题：从第四段的句子：While a study also shows that productivity (生产效率) can increase with the right choice of background music in the workplace. 可知情绪好有可能工作好，选C
小题4:主旨题：纵观全文和第一段的句子：People have been listening to music to get in the mood for hundreds of years.可知这篇文章讲的是音乐和情绪的关系，选 D  
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Science Daily (May 1S, 2012) - People who rate themselves as having high emotional    intelligence (El) tend to overestimate (高估) their ability to detect deception(欺骗) in others.      This is the finding of a paper published in the journal Legal and Criminological Psychology on 18 May 2012.
Professor Stephen Porter. director of the Centre for the Advancement of Psychological     Science and Law at University of British Columbia Canada along with colleagues Dr. Leanne Brinke and Alysha Baker used a standard questionnaire to measure the EI of 116 participants.
These participants were then asked to view 20 videos from around the world of people     pleading （祈求） for the safe return of a missing family member. In half the videos the person     making the plea was responsible for the missing person's disappearance or murder.
The participants were asked to judge whether the pleas were honest or deceptive say how much confidence they had in their judgments, report the clues (线索) they had used to make those judgments and rate their emotional response to each plea.
Professor Porter found that higher EI was associated with overconfidence in assessing the sincerity of the pleas and sympathetic feelings towards people in the videos who turned out to be responsible for the disappearance.
Although EI, in general, was not associated with being better or worse at telling the difference between truths and lies. people with a higher ability to notice and express emotion (a component of EI) were not so good at spotting when people were telling lies.
Professor Porter says: "Taken together, these findings suggest findings features of emotional     intelligence and the decision-making processes they lead to may nave the paradoxical (适得其反的) effect of weakening people's ability to detect deception."
"These findings are important because El is a well-accepted concept and is used in a variety of fields, including the workplace"
小题1:Which of the following is true about the study and its findings?
A．EI has something to do with telling truths and 1ies.
B．The participants were asked to identify liars on the spot.
C．The participants had to tell reasons for their judgments.
D．Those confident participants all made wrong judgments.
小题2:According to Professor Porter's finding, people with higher EI
A．were actually less confident
B．were easy to be cheated for their kindness
C．had sympathy for the missing people
D．were good at spotting deception
小题3:What does the underlined word "they" refer to?
A．Features of EIB．People with high EfC．The findingsD．The researchers
小题4:Workplace is specially mentioned in the last paragraph to ______.
A．indicate that people with high EI are mostly adults
B．indicate that EI is very important in the workplace
C．warn employers not to trust employees with high EI
D．warn people with high EI of deception in the workplace
小题5:What is the best title for the passage?
A．How to detect deception in our daily life.
B．The disadvantages of high emotional intelligence.
C．The relationship between one's El and recognition.
D．Emotionally intelligent people are less good at spotting liars.
Travel can be a lifesaver. But in today’s economy (经济) with airlines adding new fees almost daily and ticket prices sharply on the rise, many have written off travel as too expensive. However, with a few saving tricks and a little research, there are still lots of great deals to be had on airline tickets and more.
Early Bird Gets the Deal.
Travel experts say that there are certain times of day when more deals are available. Airfares can change three times a day as airlines adjust their prices to fill up flights. Early morning is when the fares tend to be lowest.
What Wouldn’t a Business Traveler do?
Flying when business travelers don’t can save you big money. Most business travelers fly on Mondays and Fridays, so Tuesday and Wednesday are the best days. Airlines will usually lower their prices on these days to aggressively try and fill empty seats.
 
                                
Fly to popular places at unpopular times. The slowest time of the year for travel is in the Fall between Labor Day and Thanksgiving. Again, to try and fill more empty seats, the airlines will lower prices and offer better deals to get people to fly during this time of the year.
Package Deals
Many times the best deals on airfare can be found as part of a package rate. Most travel sites have package rates available. Often, the entire package (hotel, airfare, rental car) is cheaper than just the plane ticket on another site. Even if you don’t need the rental car, with the money you’ve saved on the flight, you can afford to take a taxi. These deals are especially good on last minute bookings.
With a little inside knowledge and some good timing, you can get yourself a steal on a ticket to the vacation you thought was out of reach.
小题1:Which would be the best title for the text?
A．Tips on Vocation Travelling
B．Advice for Business Travelers
C．The Effect of Economy on Airlines
D．Tricks of Finding the Cheapest Flights
小题2:Many people have to cancel their travel plan because they _____.
A．have no saving tricksB．consider economic reasons
C．seldom do researchD．can’t have great deals
小题3:Which of the following can be filled in the blank in the text?
A．Fly to popular places.
B．Don’t Miss the Holydays.
C．Better Avoid the Crowds.
D．Lose No Chance for Travelling.
小题4:What can we learn from the last paragraph?
A．Saving tricks can make the seemingly impossible vacation possible.
B．Inside knowledge and good timing help you to steal tickets from airlines.
C．Vacation will be out of reach without inside knowledge and good timing.
D．Who thinks the vacation is out of reach never grasps the tricks of saving.
No matter what type of business you run, it has to deal with situations in which things go wrong from your customer’s point of view. Complaints can be a great source of information for the organizations. So it’s important to learn to deal with customer complaints efficiently.
Firstly, listen actively to what the customer has to say by keeping comfortable eye contact and giving full attention with no interrupting. You should also show your customer that you do understand him.
Secondly, when receiving a complaint you should apologize for the failure the customer has identified. It’s important for you to know that your apology must appear authentic to the customer, and not an empty exercise. And also you should show the customer you’ve accepted the responsibility and provide him with choices if you have some in hand or otherwise assure the customer you’ll do something about his complaint.
Thirdly, talk with the consumer and discover the best means to resolve his problem. There will be times when, after gathering the facts of a situation, you’ll be unable to resolve the problem immediately. In this case it’s important to let your customer know how long it’ll take to take action on his complaint.
Fourthly, a simple “Thank you” is one way to let the customer know you appreciate the time and effort he has taken to inform you about a problem with your company’s service or product you need to know about.
Lastly, give your customer something that shows your appreciation for him giving the feedback to you. And let him know you’re sorry for the mistake that was made. It isn’t necessary to give something that is costly; but a coupon(赠券) for a free drink or movie is fine.
Your professional and well-organized method of dealing with your customer complaints is one more way that will make you stay ahead of your competitors.
小题1:What does the passage mainly talk about?
A．Importance of dealing with customer complaints.
B．Effects of customer complaints on business.
C．Tips for handling complaints from customers.
D．Several factors resulting in customer complaints.
小题2:The author thinks that customer complaints _____________.
A．are easy to deal withB．are really quite annoying
C．can actually be avoidedD．are sometimes beneficial
小题3:The underlined word “authentic” in Paragraph 3 most probably means _______.
A．touchingB．believableC．attractiveD．clever
小题4:According to the passage, what is the first thing you should do when facing the customer complaints?
A．Showing sincere attitude.
B．Making an honest apology.
C．Making an absolute promise.
D．Listening to the complaint attentively.
It’s hard not to feel cheated and over-charged when you receive unexpected roaming (漫游) charges while traveling abroad—whether they come from making phone calls or checking e-mails.
Jeff Gardner received an $ 11,000 bill from Verizon after spending four days in Jamaica. Before the trip, Mr. Gardner, who runs a fly-fishing business in Grayling, Michigan, said he called Verizon to find out what it would cost to use his cellphone for calls and his wireless card to check e-mails while in Jamaica. He said he was told that calls would be about $ 2 a minute and that there would be no extra charges for data as he was on an unlimited plan. The latter part turned out to be wrong.
“I don’t mind paying a fair amount for fair service, but $11,000 for four days is ridiculous,” said Mr. Gardner, who used his phone carefully and economically on the trip. He also tried to check and send e-mails using his wireless card, but quickly gave up after the e-mails didn’t go through. Still, his Verizon bill said more than 500,000 kilobytes (千字节) of data was delivered while he was in Jamaica, an amount Mr. Gardner said is 100 times what he normally uses in a month.
As travelers increasingly use smart phones abroad in the same way they do at home—to check e-mails, update Facebook and Twitter and pull up online maps—many are facing costly roaming fees, which providers charge when customers use their phones outside their service area. In fact, roaming charges have gotten so out of hand that the Federal Communications Commission has proposed a plan that would require wireless companies to send their customers a voice or text message when they are approaching their plan’s limit, when they have reached that limit and when they are starting to result in roaming fees.
小题1:Why did Jeff Gardner call Verizon before his trip to Jamaica?
A．To hand over his business.
B．To check his cellphone bill
C．To find out information about Jamaica.
D．To find out information about roaming charges.
小题2:What does the underlined sentence in Paragraph 2 mean?
A．Extra charges were made for Jeff Gardner’s data delivery.
B．Jeff Gardner’s calls were charged over $2 per minute.
C．Jeff Gardner’s plan turned out to be limited.
D．Jeff Gardner had difficulty delivering data abroad.
小题3:During the trip, Jeff Gardner______.
A．was careless with phone use
B．delivered no more data than at home
C．received quite poor e-mail services
D．frequently used his wireless card to send e-mails
小题4:What should wireless companies do according to the Federal Communications Commission?
A．Make customers know when they’re outside their service area.
B．Get customers informed when they’re near the limit of their plan.
C．Stop serving customers when they’ve reached their plan’s limit.
D．Limit some services to reduce the amount of roaming charges abroad.
In some countries, people eat rice every day._ they eat it two or three times a day, for breakfast, lunch and supper. They can _____ it, fry（煎）it or ______ it into rice noodles. They usually eat it ______ meat, fish and vegetables.
Some people do not eat some kind of______. Muslins, for example, do not eat pork, and Hindus do not eat beef. The Japanese eat a lot of fish. Japan is an island and its ____ go all over the  Pacific(太平洋) looking for fish to ______．The Japanese sometimes eat uncooked fish，and they also eat a lot of rice．
In______ such as Britain, Australia and the United States, the most important food is ______ or potatoes. People there usually make their bread from wheat flour(面粉). They  ______ potatoes in different ways． They can boil them，fry them and roast（烤）them．
In Africa，maize（玉米）is the most important food．______ rice and wheat，maize is a kind of cereal（谷物）． African people make the maize ______flour． From this flour they make ______ kinds of bread and cakes． Many Africans are very ______ and they can’t afford to eat much ______ with their cereal． Cereals are a very important kind of food ______ we also need plenty of vegetables and lots of fresh ______．
Some people eat ______fruit and vegetables． They do not eat meat or fish or ______ that comes from animals． They eat only food from ______． Some people say that food from plants is better for us than meat．
小题1:
A．SometimesB．SometimeC．Some timeD．Some times
小题2:
A．drinkB．eatC．haveD．boil
小题3:
A．makeB．turnC．changeD．eat
小题4:
A．asB．likeC．withD．together
小题5:
A．applesB．fishC．meatD．vegetables
小题6:
A．trainsB．planesC．fishing boatsD．life boats
小题7:
A．buyB．weighC．holdD．catch
小题8:
A．the worldB．countriesC．the eastD．developing countries
小题9:
A．breadB．cakeC．flourD．vegetables
小题10:
A．cookB．eatC．makeD．take
小题11:
A．LikeB．AsC．BeingD．With
小题12:
A．ofB．fromC．intoD．up to
小题13:
A．the sameB．differentC．everyD．each
小题14:
A．richB．poorC．strongD．weak
小题15:
A．meatB．maizeC．flourD．bread
小题16:
A．soB．asC．becauseD．but
小题17:
A．riceB．cakesC．fruitD．potatoes
小题18:
A．not onlyB．onlyC．besidesD．except
小题19:
A．somethingB．anythingC．porkD．beef
小题20:
A．plantsB．applesC．pigsD．fish
Yawning sends out certain messages -either “Oh，this movie is so boring” or “I probably need to get some sleep”. But did you know that a yawn can also help your brain to cool down when it is overheated?
A new study, led by a research team at Princeton University, has indicated that yawning could be the brain’s natural way of regulating temperature. People yawn more often when the temperature outdoors is lower than their body temperature but are less likely to yawn when it is hotter outdoors, according to Sciencedaily. com.
The research team did an experiment on 160 people, 80 in summer and 80 in winter, to examine how often they yawned at different air temperatures. The study found that people yawned more often in winter than in summer. Scientists say that when the air temperature is lower outside the body, there is heat exchange between the overheated brain and the cool air. But when the air temperature is higher than or equal to the body, people are less likely to yawn because the hot air they breathe in will make the brain even hotter.
When people yawn, their jaw is also stretched，which increases blood flow and may also help cool the brain
The study showed that the amount someone yawned could be related to the amount of time they spent outside. The longer they spent outside in summer, the less they yawned. Nearly 40 percent of participants yawned within their first five minutes outside, but after that the percentage was reduced to less than 10 percent.
However, the result was the opposite in winter. The number of people who yawned increased when they spent more than five minutes outdoors. But the change was only slight compared to summertime.
According to Gallup, this is the first report to show that yawning frequencies change depending on season. This could help us to understand better the way our brains work. It may also help us understand the reason why frequent yawning can sometimes be a sign of brain disease.
小题1:The purpose of the experiment is ______.
A．to find the frequency of people’s yawning
B．to indicate brain can regulate temperature naturally
C．to prove people yawn in winter and in summer equally
D．to show the real reason why people yawn
小题2:The information we get from Paragraphs 5 and 6 is that ______.
A．longer outdoor summertime results in more yawns
B．yawning frequency increases with outdoor time
C．yawning frequency changes with outdoor time
D．longer outdoor wintertime leads to fewer yawns
小题3:Acorrding to the text，people yawn more often ______.
A．when the air temperature is equal to the body
B．when the hot air breathed in makes the brain hotter
C．when the air temperature is higher than the body
D．when the air temperature is lower outside the body
小题4:What could be the best title for the text?
A．Yawning Is A Sign of Brain Disease
B．Yawning Cools Your Brain
C．Yawning Benefits Your Body
D．Yawning Carries Some Information
Although there are no state controlled survival courses in Britain or the United States, there are various independent organizations offering similar activities.
Students can participate ( take part ) in outdoor training courses through university clubs and societies . Anyone can register ( 登记 ) with such groups , which then organize courses ,training and trips for all members .
One of the most popular outdoor training programmes in both the US and Britain , is Outward Bound ( 户外训练 ) . It was founded in 1941 in Wales and attracts hundreds of thousands of adventurous types every year .
The courses are to broaden minds through experiences that build confidence , self-esteem ( 自尊 ) and character . As well as specialist courses such as canoeing , leadership skills and sailing , participants can take part in week long adventure training camps which include a host of sports and survival training education skills .
Michael Williams , an American student , took part in an Outward Bound course last year . He said : “We learned lots of first aid skills , lots of natural history , lots of environmental facts , and participated in a wildlife preservation ( protecting ) programme . Beyond that , my favorite skills learned were sailing and rock climbing .”
Courses can last up to 40 days and are open to anyone over the age of 14 . Students must be in general good health , but do not need to be experienced in outdoor-sports . There is no selection process ; everyone is welcome , although new participants are advised to pick a course matching their physical power .
Most of the British courses take place in the Beacons in Wales . Another similar organization is the UK Survival School , which includes courses on learning to live with the environment , sailing and winter survival . On a basic survival weekend students will learn how to get water and food , how to make fire and cook with it , to find and build a shelter , control survival life support , how to cross rivers , send off an SOS signal , and to use compasses by day and night .
According to the leaders , such adventures are “an awakening , an exploration into unknown.” Outward Bound believes that participants will “use mind and body traveling some of the earth’s roughest wildness areas .”
小题1:The advantage of the training courses is that _________________ .
A．participants can make friends with others
B．participants can visit some places of interest
C．participants can experience different adventures
D．participants can learn how wonderful nature is
小题2: In the Outward Bound course last year , the most exciting experience Michael Williams had was _____________________.
A．learning first aid skillsB．collecting facts of environment
C．preserving wildlifeD．rock climbing and sailing
小题3:What’s the writer’s purpose to write this passage ?
A．To introduce the training course to readers
B．To persuade readers to take part in the training courses.
C．To tell readers the danger of this training course
D．To introduce the wonders of the world to readers

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