题目内容

3．假设你是李华，上周日你有一次不愉快的就餐经历，对餐厅的服务员态度非常不满意．于是你给该餐厅老板写一封投诉信．
要点如下：1．问题：牛肉面有一只苍蝇，服务员态度粗鲁．2．要求：餐厅赔礼道歉．
注意：（1）词数120 词左右；
（2）演讲稿开头和结尾已给出，不计入总词数．
提示词：牛肉面beef noodles
Dear Sir，
I am Li Hua，a frequent customer in your restaurant．I have been pleased with your excellent service for years，but now I am writing to express my dissatisfaction about the poor service of your waiters．（高分句型一）
Last Saturday，I went to your restaurant to have lunch but I hand a awful experience．When having beef noodles，I suddenly found there was a fly in them，which disgusted me a lot．（高分句型二） So I asked the waiter to change another dish．Out of my expectation，he didn't change it but said in a rude manner that he was too busy to solve the problem．Needless to say，such a way of treating customers is unacceptable．（高分句型三）
It is my sincere hope that you can investigate the matter seriously and make a formal apology to me．I am looking forward to a better service next time．（高分句型四）
Yours
Li Hua．

分析 本篇书面表达属于提纲类作文，根据提示信息上周日你有一次不愉快的就餐经历，对餐厅的服务员态度非常不满意．于是你给该餐厅老板写一封投诉信，写作时注意以下几点：1、仔细阅读有关提示，弄清试题提供的所有信息，明确几个要点：问题：牛肉面有一只苍蝇，服务员态度粗鲁；要求：餐厅赔礼道歉．2、提纲是文章的总体框架，要在提纲的范围内进行分析、构思和想象．要依据提示情景或词语，按照一定逻辑关系来写．本文写作时可以按照要点所给的顺序写．3、根据要表达的内容确定句子的时态、语态；就本文而言应该用一般现在时态．4．注意使用高级词汇和句式，以增加文章的亮点．
【亮点说明】本文结构紧凑，层次分明，而且使用了多种表达：a frequent customer常客；be pleased with对…满意；Out of my expectation出乎意料；in a rude manner 以粗鲁的方式；Needless to say毋庸置疑；make an apology to向…道歉；
I have been pleased with your excellent service for years，but now I am writing to express my dissatisfaction about the poor service of your waiters．（高分句型一）
When having beef noodles，I suddenly found there was a fly in them，which disgusted me a lot．（高分句型二）
Out of my expectation，he didn't change it but said in a rude manner that he was too busy to solve the problem．Needless to say，such a way of treating customers is unacceptable．（高分句型三）
It is my sincere hope that you can investigate the matter seriously and make a formal apology to me．I am looking forward to a better service next time．（高分句型四）

解答 Dear Sir，
      I am Li Hua，a frequent customer in your restaurant．I have been pleased with your excellent service for years，but now I am writing to express my dissatisfaction about the poor service of your waiters．（高分句型一）
      Last Saturday，I went to your restaurant to have lunch but I hand a awful experience．When having beef noodles，I suddenly found there was a fly in them，which disgusted me a lot．（高分句型二） So I asked the waiter to change another dish．Out of my expectation，he didn't change it but said in a rude manner that he was too busy to solve the problem．Needless to say，such a way of treating customers is unacceptable．（高分句型三）
      It is my sincere hope that you can investigate the matter seriously and make a formal apology to me．I am looking forward to a better service next time．（高分句型四）
                                                                                                                                                                                                                         Yours，
                                                                                                                                                                                                                          Li Hua

点评 英语写作是一项主观性较强的测试题．它不仅考查学生的写作基础而且还考查学生在写作过程中综合运用语言的能力．在撰写时要注意主谓语一致，时态呼应，用词贴切等．要提高英语写作水平，需要两方面的训练：一是语言基础方面的训练，要有扎实的造句、翻译等基本功，即用词法、句法等知识造出正确无误的句子；二是写作知识和能力 方面的训练以掌握写作方面的基本方法和技巧．

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注意：
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2．可以适当增加细节，以使行文连贯；
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D．because we are likely to enjoy our peace of mind
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A．thus we can hear anything but the sound made by the earth
B．we can thus hear the sound from both the earth and space
C．thus we can hardly hear any sound because of the limit of the earth
D．thus we can only hear the sound made on the earth，not the sound coming from the outside．

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