题目内容
【题目】I never thought I would have a life-changing experience at Wal-Mart.
Although my thoughts were only on speed, the checkout line I was standing in wasn't moving as quickly as I wanted, and I glanced toward the cashier. There stood a man in his seventies, wearing glasses and a nice smile. I thought, well, he's an old guy! For the next few minutes I watched him. He greeted every customer before scanning the items. Sure, his words were the usual, “How's it going？” But he did something different—he actually listened to people. Then he would respond to what they had said and engage them in a brief conversation.
I thought it was odd. I had grown accustomed to people asking me how I was doing simply out of robotic conversational habit. After a while, you don't give any thought to the question and just mumble something back. I could say, “I just found out I have six months to live，” and someone would reply, “Have a great day！” But that wasn't the end.
He gave them the change, walked around the counter, and extended his right hand in an act of friendship. He looked the customers in the eyes. “I surely want to thank you for shopping here today，” he told them. “You have a great day. Bye-bye.”
The looks on the faces of the customers were priceless. There were smiles and some sheepish grins. All had been touched by his simple gesture—and in a place they never expected. They would gather their things and walk out, smiling.
Of course, he did the same to me and I got to know his name, Marty.
Who was that guy? It was as if Sam Walton had come back from the dead and invaded this old guy's body. I had never walked away from that shop feeling like that.
【1】According to the writer, when common people ask you “How's it going？”, ________.
A．they don't really care what you may answer
B．they are just practicing their conversation ability
C．they are inquiring about your private information
D．they don't expect to hear any negative answers
【2】What was most customers' reaction to Marty's behaviors?
A．They thought it priceless. B．They were in some way moved.
C．They thought it awful and odd. D．They felt somewhat offended.
【3】What can we infer about Sam Walton?
A．He might be Marty's father or grandfather.
B．He might be friendly and devoted to Wal-Mart.
C．He might have died while working in the market.
D．He might have come back from the dead once before.
【4】What does the writer intend to express through the text?
A．Our everyday life is always full of surprises.
B．Most customers enjoy being treated this way.
C．Being different is a good way of doing business.
D．A little positive action can make a big difference.
【答案】
【1】A
【2】B
【3】B
【4】D
【解析】
试题分析：本文通过讲述一个老的收银员对每一个客人都问好，并倾听每一个客人的回答，令作者领悟到一个小小的积极的行动都会产生很大的作用。
【1】A 推理判断题。根据文章第二段倒数第二句his words were the usual, “How's it going？” But he did something different—he actually listened to people(.他的话是惯例，“How's it going？”但是他做不同的事情——他实际上在听别人说话。)可知，普通说这话的人并不在意你的回答是什么。故选A。
【2】B 推理判断题。根据倒数第三段中There were smiles and some sheepish grins. （有微笑和腼腆的笑。）及All had been touched by his simple gesture（所有人都被他简单的手势打动了。），故B项正确。
【3】B 推理判断题。根据最后一段第一、二句Who was that guy? It was as if Sam Walton had come back from the dead and invaded this old guy's body.（那个家伙是谁?好像山姆沃尔顿起死回生，入侵这老家伙的身体。）以及前面对那位老人的描述可知，他是友好并忠诚于Wal-Mart的，故选B。
【4】D 主旨大意题。纵观全文，根据倒数第三段The looks on the faces of the customers were priceless.（顾客的脸上的表情是无价的）、There were smiles and some sheepish grins.（有微笑和腼腆的笑）、All had been touched by his simple gesture—and in a place they never expected.（所有人都被他简单的手势打动了——在一个从来不会期盼的地方。）及They would gather their things and walk out, smiling.（他们会收集他们的东西，微笑着走出去。）可知，D项“一个小小的积极的行动会产生很大的作用”正确。
【学法指导】
如何归纳文章中心
要注意不是所有的段落都有主题句，有时主题句暗含在句中。阅读这样的文章，就需要自己根据文章的细节来分析，概括出段落的主题，从而推导出文章的主旨。分析的方法是：先弄清该段落主要讲了哪几方面的内容，这些内容在逻辑上有什么联系，然后加以归纳形成主题。比如第11小题D 主旨大意题。纵观全文，根据倒数第三段The looks on the faces of the customers were priceless.（顾客的脸上的表情是无价的）、There were smiles and some sheepish grins.（有微笑和腼腆的笑）、All had been touched by his simple gesture—and in a place they never expected.（所有人都被他简单的手势打动了——在一个从来不会期盼的地方。）及They would gather their things and walk out, smiling.（他们会收集他们的东西，微笑着走出去。）可知，D项“一个小小的积极的行动会产生很大的作用”正确。
