题目内容
【题目】选出下面几个话语情境中表述准确的一项是（3分）
A．萧峰对段正淳说：“大理段王爷，令千金在此，你好好的管教吧！”说着携起阿紫的手，走到段正淳身前，轻轻将她推过去。 （小说《天龙八部》第四十一回）
B．“以自身的品性、资质和特定条件下的作为论，汉献帝在历代帝王中可算中上水平，如果按照大众对贤君的惯常定义，汉献帝也完全可以忝列其中。”（某电视节目评价汉献帝）
C．参加中国围棋世界冠军争霸赛的选手古力赛前表示：“明天的对手是江维杰，他在上届比赛中曾把我打下了冠军的宝座，希望他明天能承让。” （腾讯体育消息）
D．这份购房合同是我方当事人在中介的忽悠下签订的，依法应认定无效。（某律师向法庭呈送的上诉状）
【答案】A
【解析】
试题分析：本题考查语言表达得体的能力。可根据词语意思及具体语境分析判断，① “令爱”或“令千金”都对；②“忝列”改为“名列”（“忝列”是一个谦词，评说别人则有贬抑的意味，与语境不合）；③“承让”改为“手下留情”（“承让”是比赛时获胜方所说的谦词，意思是自己胜得侥幸，承蒙对方的谦让。不能请对方“承让”）；④“忽悠”改为“欺骗”（“忽悠”属于方言口语，司法文书要使用正规的书面语）。
【题目】
When difficult people express themselves orally, they generally want at least two things: they’ve been heard and they’ve been understood should be a good listener, five steps are advocated toward good listening.
The first step is cooperating（合作）. How does a difficult person know that you’ re listening and understanding? In fact, it’s through the way you look and sound while he is talking. You may help him to fully express his thought and feelings. You do this by nodding your head in agreement, making certain sounds of understanding.
When the person begins to repeat what’s been said, it’s signal of step two: turning back. It means that you repeat back some words he is using, sending a clear signal that you’re listening carefully and that you think what he is saying is important.
Having heard what he has to say, the next step is clarifying. At this point, you start to gather information about what is being communicated. Ask some open-ended questions, which will allow you to figure out what intention he is hoping to satisfy.
The fourth step is to summarize（概括） what you’ve heard. This allows you to make sure that both you and the difficult person are on the same page. When you do this, two things happen. First, if you’re missed something, he can fill in the details（细节）. Second, you’ve shown that you’re making an effort to understand completely. This increases the possibility of gaining cooperation from him.
Having listened carefully, you’ve now arrived at the point of confirming with the person that he feels satisfied that his thoughts have been fully voiced. Ask if he feels understood.
When enough sincere listening, questioning, and remembering are brought together, understanding is usually achieved and a difficult person becomes less difficult and more cooperative.
Topic | 【1】 to understand |
Reason | Difficult people hope they have been heard and【2】 when they express themselves |
【3】 on listening | 【4】 in agreement and make some sounds of understanding while a difficult person is speaking Repeat some 【5】 that you have heard Collect information about the person’s expressions and find his 【6】 Give a 【7】 of what the person has said Confirm that the person gains 【8】 from speaking his thoughts |
Result | A difficult person will be 【9】 to cooperate with if understanding is achieved |
Comment | You may unlock the doors to difficult people’s【10】 after you listen and understand |